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MINIMUM QUALS: Federal employees must have served at least 52 weeks at the next lower grade or higher grade (or equivalent in an alternate pay system) within the Federal Civil Service to be considered for referral. (MUST INCLUDE COPY OF SF-50(s)). Please note more than one SF-50 may be required to determine your eligibility and Time in Grade (TIG) requirement. To prove your eligibility as a "CURRENT" VA employee, you must submit a SF-50 from 2020-2021 (it cannot be an award SF-50). To prove your TIG requirement, it is best to submit your SF-50 that shows your step increase from one step to the next higher step.
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Select “Yes” or “No” to the following question(s).
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GS-12 GRADE REQUIREMENTS: Do you have one year of specialized experience equivalent to at least the next lower grade GS-11, or equivalent pay band, in the normal line of progression for the occupation in the organization that demonstrates ability to use a wide range of developing course materials for training programs, performing program support work such as the collection, compilation, research, and/or tracking of data and program information related to different training, working collaboratively with the instructor to develop and establish the minimum standards by which education programs and/or projects will be evaluated, and preparing and delivering presentations on various topics. NOTE: Examples of this specialized experience must be located within your resume;
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EDUCATION AND TRAINING: Knowledge of the concepts, principles, and theories of instructional methods such as teaching, training, research, making presentations, lecturing and testing.
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For each knowledge area, select the one response that most accurately describes your current level of knowledge using the scale below.
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Develops, maintains, and enhances the local Education program; establishing the overall objectives of the program, determines the allocation of staff and resources, develops programs, policies and procedures that impact education throughout the organization.
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Serves as the organization's supervisory education and training specialist responsible for the administrative, fiscal and supervisory functions in the Education Service, and responsibility of the facility's designated learning officer (DLO) for non-clinical programs.
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Works with health care teams throughout the organization to focuses on career development of staff and leadership through advance training offering that promotes the mission and vision of the facility and VHA. Builds effective training that fully addresses organizational performance, skill, and knowledge gaps to meet VHA strategic goals to provide broad Veteran access to high-quality patient-centered care.
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PLANNING AND EVALUATING: Organizes work, sets priorities, and determines resources requirements; determines short- or long -term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals, monitors progress and evaluates outcomes.
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For each knowledge area, select the one response that most accurately describes your current level of knowledge using the scale below.
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Designs programs by assessing and analyzing individual and organization development and succession planning needs, resource, system, facility, or developmental changes and presents proposals on methods for improvement and disseminating information.
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Plan, develop, evaluate, and present training curriculum to all levels of staff and has the responsibility and skills associated with the position that extend from direct supervision of staff to the design, development, and delivery of organization-wide interventions to facilitate managers, supervisors and leadership development, performance, learning, and change initiatives throughout the facility.
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Serves as the subject matter expert for managing, coordinating, presenting and evaluating staff and leadership training and staff development programs.
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DECISION MAKING: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals, causes change.
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For each knowledge area, select the one response that most accurately describes your current level of knowledge using the scale below.
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Hears and resolves employee complaints and refers serious unresolved complaints to higher level management. Initiates action to correct performance or conduct problems. Effects minor disciplinary measures such as warnings and admonishments and recommends action in more serious disciplinary matters.
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Develops performance standards, issues performance plans, advises, and counsels employees, assesses performance, and provides continual feedback to all subordinates on work and administrative matters.
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Determines educational program, projects, and activities such as meetings, conferences, information gathering, and negotiations, and/ or promotes those programs/projects through participation in agency operational or planning meetings or similar activities, where the incumbent publicizes program accomplishments and solicits support and cooperation necessary to ensure program success.
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ORAL AND WRITTEN COMMUNICATION: Express information to individual or groups effectively, taking into account the audience and nature of the information (technical, sensitive, controversial); makes clear and convincing oral presentation, listens to others, attends to nonverbal cues, and responds appropriately, develop well written presentations and reports
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For each knowledge area, select the one response that most accurately describes your current level of knowledge using the scale below.
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Design and delivered leadership and staff training via various mediums including face-to face or virtual learning options, evaluate the impact on learning and operational outcomes toward employee attainment of accredited learning credits reported in executive reports.
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Uses current research information, professional standards of practice, VHA regulatory and accrediting agency guidelines, VHA Directives and Handbooks, and Medical Center policies and procedures in the design and delivery of staff development to promote quality patient care, efficient healthcare delivery, cost containment, and effective educational programming.
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Provides technical assistance, consultation, and guidance to national, state, and/or local agencies, organizations, research entities, or agency field staff regarding the development, extension, and improvement of educational studies, programs, systems, strategies, and services.
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LEADERSHIP: Inspires, motivates and guides others toward goal accomplishment,; coaches, mentors and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors.
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For each knowledge area, select the one response that most accurately describes your current level of knowledge using the scale below.
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Independently determines work involving liaison with policy-level officials within the agency and external partnerships to ensure that the Department views and interests are promoted with respect to current and emerging policy issues.
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Plan, develops, and provides oversight of education service special projects; evaluate and communicate the program outcomes to the organization, VISN and National leadership. Ensures financial and logistical resources when required.
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Formulate and analyze new or revised policy covering a variety of education and administrative programs, activities, or functions for which the agency has responsibility to assure compliance with regulations and compatibility with the agency mission and responsibilities.
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Select “Yes” or “No” to the following question(s).
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I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement or commit deception or fraud in the application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled; I may be denied an appointment; or I may be removed and debarred from Federal service (5. C.F.R. part 731). I understand that any information I give may be investigated and that responding "No" or providing no response to this item will result in my not being considered for this position.
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Resume Reminder - Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
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