Veterans Health Administration Logo
Position Title
Health Technician (Hearing Instrument Specialist)
Agency
Veterans Health Administration
Announcement Number
CAZP-12415185-24-AP Opens in new window
Open Period
Wednesday, June 26, 2024 to Wednesday, April 23, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Resume Reminder - Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
(limit characters)
Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
(limit characters)
2. I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement. (limit characters)
Assessment 1
This section will be used to determine if you possess the basic experience or education requirement for appointment as a Health Technician - Hearing Instrument Specialist position in the Veterans Health Administration (VHA). Please select the best response. (limit characters)
1. To meet basic requirements as a Health Technician - Hearing Instrument Specialist in the VHA you must have experience or education as per the below. Select the response that best describes your ability to meet the basic requirements. The entry level grade for this position is a GS-6.
(limit characters)
Select the appropriate answer to the following question to determine if you possess the licensure or registration for appointment as a Health Technician - Hearing Instrument Specialist at the Veterans Health Administration (VHA) (limit characters)
2. I possess a full, current and unrestricted license or registration to practice as a Hearing Instrument Specialist in a State, territory or Commonwealth of the United States, or the District of Columbia. Copy of licensure/registration required.
(limit characters)
This section will be used to determine if you possess the board certification from the National Board for Certification in Hearing Instrument Sciences (HBC-HIS). Please select the best response. (limit characters)
3. Select the appropriate answer to the following question to determine if you possess the board certification from the National Board for Certification in Hearing Instrument Sciences (HBC-HIS). Note: Non-board-certified individuals may only be appointed at the entry level of a GS-5 and may not be promoted/converted until board certification is obtained.
(limit characters)
Select the appropriate answer to each of the following questions (limit characters)
4. Are you proficient in spoken and written English as required by 38 USC 7402 (d), 7407 (d)?
(limit characters)
This section will be used to determine the grade level of the experience and/or education that you possess to qualify for the Health Technician - Hearing Instrument Specialist. In addition to the experience/education applicants will be required to demonstrate the KSAs. NOTE: Your resume must support your answers in the occupational questionnaire. (limit characters)
5. GS-6 Entry Level: Do you possess one year of experience equivalent to the next lower grade? This experience typically includes performing non-diagnostic otoscopy; rechecking air-conduction pure tone threshold testing; providing patient care in hearing aid repair appointments; completing visual and auditory checks with listening stethoscope; processing incoming devices from patients with concerns related to their hearing aids or hearing assistive technology; preparing and charging (if required) hearing aids and assistive devices for delivery; receiving devices and restoring settings of hearing aid/hearing assistive technology after repair or replacement from manufacturer; and maintaining proper levels of mailing/shipping supplies. This experience also includes adhering to infection control and cleaning procedures and guidelines; completing documentation for each episode of care; and providing instruction to patients, family and staff on hearing device topics. In addition, can you demonstrate the following KSAs. (a) Knowledge of normal and abnormal ear anatomy. (b) Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software. (c) Skill in documenting patient procedures. (d) Skill in providing patient education for hearing aid use, to include assisting patient with hearing aid insertion, removal and hygiene (cleaning and disinfection). (e) Ability to provide patient education and training regarding hearing loss and communication strategies for various listening situations. (f) Ability to solve problems or make decisions regarding hearing aids, hearing assistive technology and patient care that is consistent with the documented and co-signed plan of care under the supervisor of an audiologist. (g) Ability to prepare patient, equipment, and/or environment for audiology procedures. (h) Ability to provide triage of patient telephone calls or audiology requests.
(limit characters)