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Position Title
Contact Representative - Customer Service Representative (CSR) Direct Hire
Agency
Social Security Administration
Announcement Number
SG-12417678-24-DHA-JEA Opens in new window
Open Period
Monday, May 20, 2024 to Friday, May 24, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
Please read the questions carefully. Responding "No" may result in loss of further consideration. (limit characters)
1. Are you a current or former federal employee displaced from the agency hiring for this position? Select yes if you are located in the same local commuting area of the vacancy; your permanent grade is equivalent to or above the grade level of the vacancy; AND your last performance rating of record is at least fully successful or the equivalent. (Note: You must submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. Please review the Required Documents section of the announcement for more information.) (limit characters)
2. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? Select yes if you are located in the same local commuting area of the vacancy; your permanent grade is equivalent to or above the grade level of the vacancy; AND your last performance rating of record is at least fully successful or the equivalent. (Note: You must submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. Please review the Required Documents section of the announcement for more information.) (limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. Select the lowest grade you are willing to accept for this position. (limit characters)
Assessment 1
For the statement below, please select the response that best describes your experience and/or education. Select only one answer. (limit characters)
1. Your response to the question below will determine if you qualify for the position of Contact Representative, GS-5. If you meet more than one choice, select the response that describes the highest level of experience/education that you possess. You must fully meet the description in the response to select it. (limit characters)
For the statements below, please select the response that best describes your experience. (limit characters)
2. Your response to the question below will determine if you qualify for the position of Contact Representative, GS-6. You must fully meet the description in the response to select it. (limit characters)
3. Your response to the question below will determine if you qualify for the position of Contact Representative, GS-7. You must fully meet the description in the response to select it. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
4. Do you acknowledge that this position is not a remote work position? (limit characters)