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Position Title
Associate Ombudsperson
Agency
Office of Workers' Compensation Programs
Announcement Number
DE-24-PHIL-OWCP-12435488-KH Opens in new window
Open Period
Friday, June 7, 2024 to Thursday, June 20, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former DOL employee who meets the definition of a "surplus" or "displaced" employee, in which you received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF)? If yes, confirm:

• You are located in the same local commuting area as the vacancy; AND,
• You are applying to a position that is at or below the grade level of the position from which you will be separated; AND,
• You are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND,
• Your last performance rating of record is at least fully successful or the equivalent

Note: To verify your eligibility, you must submit copies of the appropriate documentation, such as a reduction in force (RIF) separation notice, a SF50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You must also submit documentation to reflect your current (or last) performance rating of record.
(limit characters)
3. Are you a current or former federal employee displaced from a position in a Federal agency other than DOL who meets the definition of a "surplus" or "displaced" employee, in which you received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF)? If yes, confirm:

• you are located in the same local commuting area as the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent?

Note: To verify your eligibility, you must submit copies of the appropriate documentation, such as a reduction in force (RIF) separation notice, a SF50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You must also submit documentation to reflect your current (or last) performance rating of record.
(limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. I understand that the responses I selected in this questionnaire must be fully supported by detailed descriptions of my work experiences in my resume. In the event that my responses are not supported by my resume, the human resources office will amend my responses to more accurately reflect the level of competency demonstrated in my resume. (limit characters)
3. I understand submission of supporting documentation, e.g., transcripts, DD-214, SF-50, most recent performance appraisal dated within 18 months (or a reason explaining why one cannot be provided) may be required for this position. I also understand that my application will not be considered if the required supporting documentation is not submitted or is not submitted in accordance with the time frames indicated in the announcement. (limit characters)
4. Where did you first learn about this Department of Labor (DOL) job opportunity? (limit characters)
5. Please provide the name of the institution/college/university or organization/program/network where you first heard about this Department of Labor (DOL) job opportunity. If you learned about this DOL job opportunity through a DOL Sponsored Career Fair, please provide the name of the career fair. If not applicable, please enter N/A. (limit 250 characters)
Core Questions
1. Are you a current Federal employee? (limit characters)
2. If you selected "Other", please enter the agency and organization. If not applicable, please enter N/A. (limit 250 characters)
3. If you are a current Federal employee, what is your duty station? [City, State] (If not applicable, please enter N/A.) (limit 250 characters)
4. If you are, or ever were, a Federal civilian employee, please indicate pay plan of the highest graded position you held. (limit characters)
5. If you selected "Other", please enter the Pay Plan. If not applicable, please enter N/A. (limit 100 characters)
6. If you are, or ever were, a Federal civilian employee, please indicate the highest-grade level you held. (limit characters)
7. If you are, or ever were, a Federal civilian employee, please indicate the dates of the highest title, series, graded position you held (MM-YYYY to MM-YYYY or Present, or if not applicable, please enter N/A.).

Note: Time-In-Grade restrictions apply in relation to advancement to General Schedule positions of employees in the competitive service.
(limit 150 characters)
8. If you are, or were, a Federal employee who held a permanent position in the competitive service, what is the highest full performance level* of that position?

*Full Performance Level: The highest grade level in an employment career ladder. For example, if the position is a Secretary, grade GS-5 with a target grade or promotion potential to GS-7, the GS-7 grade level is the full performance grade level of the position. It is the highest grade in the Secretary position's employment career ladder (i.e., GS-5, GS-6, GS-7).
(limit characters)
9. May we contact your current supervisor for a reference? (limit characters)
10. Does the Department of Labor employ any member of your family? (limit characters)
11. If yes to previous question, please provide the name, relationship, organization in which employed, and location if known. If not applicable, please enter N/A. (limit 250 characters)
12. If you are a male at least 18 years of age, born after December 31, 1959, have you registered with the Selective Service System? (limit characters)
13. If you are a male at least 18 years of age, born after December 31, 1959 AND you have NOT registered with the Selective Service System, do you have an approved exemption?

Note: You will be asked to provide a copy of the exemption prior to the interview and selection.
(limit characters)
14. Are you a retiree receiving a Federal annuity, either military or civilian?

Note: If you are an annuitant, your salary or annuity may be reduced upon employment.
(limit characters)
15. Have you accepted a buyout from a Federal agency within the past 5 years? (limit characters)
16. For DOL employees only, what is your bargaining unit status? (limit characters)
17. The Department of Labor does not recognize academic degrees (including any coursework leading to a degree) from secondary schools that are not authorized by the state, or post-secondary educational institutions that are not accredited by an accrediting body recognized by the Department of Education. Any applicant falsely claiming an academic degree from an authorized or accredited institution will be subject to actions ranging from disqualification from federal employment to removal from federal service. Please check the appropriate box.

Note: You can verify your school's accreditation through its registrar's office.
(limit characters)
18. Are you currently serving or have you served in a Political Appointment in the Federal Government? (limit characters)
19. Please indicate your most recent performance appraisal rating from your most recent performance appraisal (within 18 months). (limit characters)
Assessment 1
Thank you for your interest in an Associate Ombudsperson position with Department of Labor. Your resume and the responses you provide to this assessment questionnaire will be used to determine if you meet the minimum qualification requirements for this position. Your responses are subject to verification. Please review your responses for accuracy before submitting your application. (limit characters)
1. Select the one statement that best describes the experience you possess that demonstrates your ability to perform Associate Ombudsperson work at the GS-14 level in the Federal service: 
(limit characters)
2. Select the responses that describe your experience navigating large scale change initiatives in an organization. (limit characters)
3. Indicate the extent to which you have identified the impact and implications of alternative decisions on your program or organization. (limit characters)
4. Do you have any leadership, managerial and/or supervisory experience investigating, reporting on, or settling complaints?  Select the answer that applies. (limit characters)
5. Select the responses that best describe your highest levels of experience in planning, coordinating, and administering an organizational program. (limit characters)
6. Please select the answers in the following list that describes your experience in research, decision making and problem solving. (limit characters)
7. Select the response(s) that best describe your experience identifying and analyzing problems, making decisions, and providing solutions. (limit characters)
8. From the answer choices below, please select the one that best reflects your ability to manage and organize information. (limit characters)
9. Choose the statement(s) that accurately describes actions you have taken in identifying and proposing resolution to organizational performance issues needing management attention. (limit characters)
10. Select the statements that describe your experience in oral communication. (Check all that apply). (limit characters)
11. Select the responses that best reflect the types of communication in which you have the most experience. Select all that apply: (limit characters)