USA Staffing

1. For this position, do you have one (1) year of specialized experience at the GS-12 grade level or equivalent level in the public, private, or federal sectors? Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. For this position, the following specialized experience is required:

Expertise in Office 365 and SharePoint environments;
Develop scripts with tools such as Power Shell to automate tasks and manage cloud-based systems;
Broad skill in creating tasks using project management skills to complete enhancements and additions to the system;
Expert skill in various programming and scripting tools; and
Develops thorough solutions using a variety of Microsoft development tools (i.e. Visual Studio, C#, ASP.Net, MS SQL Server, VBScript).

A. Yes

B. No

1a. Please list where this experience is documented in your resume (such as dates/title of applicable positions).

Select “Yes” or “No” to the following question(s).

2. Applicants applying for the GS-13 grade level must have IT-related experience demonstrating EACH of the four competencies as described below. Do you meet the competency requirements as listed below?

IT Specialist (INET and APPSW) COMPETENCY REQUIREMENTS:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance. To resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

A. Yes

B. No

3. Please choose the answer that best describes your experience and skill in managing assignments in the SharePoint Administration/Configuration environment.

A. Acts as the office/division expert in using internet applications such as: SharePoint Administration/Configuration; MS Office 365 tool administration (Teams, OneDrive, Admin Counsel); trains agency staff in SharePoint Administration/Configuration, MS Office 365 tool administration (on Teams, OneDrive, Admin Counsel); acts as Acting Director or equivalent to assist agency leaders and staff on various SharePoint functions and programs.

B. Assists in managing the agency local SharePoint installation that includes, but is not limited to installing software updates, and updates local services and system accounts as required.

C. Works on a team to propose improvements to the SharePoint agency environment and makes recommendations.

D. None of the above apply.

For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.

4. Please choose the answer that best describes your experience working with groups to ensure the agency cloud ecosystem has adequate resources (i.e. software and user licenses, contract staff, and memory).

A. I have no experience in performing this work behavior, but I am willing to learn.

B. I have limited experience in performing this work behavior. I have had exposure to this work behavior but would require additional guidance, instruction, or experience to perform it at a proficient level.

C. I have experience performing this work behavior across routine or predictable situations with minimal supervision or guidance.

D. I have performed this work behavior independently across a wide range of situations. I have assisted others in carrying out this work behavior. I seek guidance in carrying out this work behavior only in unusually complex situations.

E. I am considered an expert in carrying out this work behavior. I advise and instruct others in carrying out this work behavior on a regular basis. I am consulted by my colleagues and/or supervisors to carry out this work behavior in unusually complex situations.

5. Please choose the answer that best describes your experience participating in all aspects of the contracting process including serving as an appointed Contracting Officer's Representative (COR) on active contracts for the Office, conducting market research, preparing contract documentation for solicitation, award selection, and contracting oversight post-award.

A. I have no experience in performing this work behavior, but I am willing to learn.

C. I have experience performing this work behavior across routine or predictable situations with minimal supervision or guidance.

6. Please choose the answer that best describes your experience: Meeting with contractors, organizational groups, and peers to develop sites based on their needs. Managing frequent interactions, such as Teams meetings, etc. with agency employees and contractors.

A. Prepares PowerPoint presentations, charts, etc. for providing information on new or modified SharePoint programs, as well as training each division of the organization in the use of new applications software.

B. Provides customer service by answering questions and providing solutions to their site issues, such as in Office 365, Teams, or similar software.

C. Performs tasks as a team member and is on call for assisting in solving online Cloud and SharePoint issues, or similar software solutions provider.

D. None of the above apply.

7. Please choose the answer that best describes your experience developing scripts with tools, such as PowerShell, to assist with the overall management and governance of the Agency cloud-based offerings, including intranet sites.

A. Manages these functions as a Team Lead or leader in this type of assignment.

B. Works with the Division Director (or equivalent) prior to initiating these services for the agency.

C. Assists with these types of assignments and answers questions of agency staff.

D. None of the above.

8. Please choose the answer that best describes your experience using a variety of COTS tools (e.g., Metalogix, Simego) or similar software, i.e., C#, SQL, CRM Dynamics Online, Azure, and SharePoint Online.

A. Manages these functions as a Team Lead or leader in this type of assignment.

B. Works with the Division Director (or equivalent) prior to initiating these services for the agency.

C. Assists with these types of assignments and answers questions of agency staff.

D. None of the above.

8a. Please list where this experience is documented in your resume (such as dates/title of applicable positions).

9. Please choose the answer that best describes your experience managing automation of cloud tasks and configurations and handling troubleshooting site issues, applications, and workflow issues.

A. Manages these functions as a Team Lead or leader in this type of assignment.

B. Works with the Division Director (or equivalent) prior to initiating these services for the agency.

C. Assists with these types of assignments and answers questions of agency staff.

D. None of the above.

Select “Yes” or “No” to the following question(s).

10. Do you have experience developing intranet forms using a variety of toolsets, including but not limited to, Microsoft Power Apps; SharePoint forms, and client-side JavaScript libraries?

A. Yes

B. No

11. Do you have experience creating visual dashboards using tools such as Power Business Intelligence (BI) and helping with the configuration and customization of various cloud offerings such as Microsoft Project Online?

A. Yes

B. No

12. Please choose the answer that best describes your experience managing and providing solutions that involve interacting and interfacing with environments such as, CRM Dynamics, Azure, SQL, or ORACLE databases.

A. Manages these functions as a Team Lead or leader in this type of environment and independently provides solutions and products.

B. Works with the Division Director (or equivalent) prior to initiating these services for the agency.

C. Assists with these types of assignments and answers questions from agency staff or seek advice from the Division Director on more complicated tasks.

D. None of the above.

13. Please select all answers that describe your experience with web technologies.

A. Extensive knowledge of Microsoft Office 365 and its subcomponents (SharePoint Online, OneDrive, Teams, Stream).

B. Trains agency leaders and staff in the use of this system and subcomponents.

C. Answers questions when troubleshooting cloud products and provides solutions.

D. Manages Contracting Officer’s Representative (COR) responsibilities and directs contract staff for SharePoint activities.

E. Manages automation tools for configuration/rights management and reporting as required.

F. Assignments include scripting with tools such as PowerShell, or related cloud software.

G. Skill and ability to work with Azure and Azure toolsets as they work with Microsoft Office 365 cloud environment.

H. None of the above apply.

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