- Position Title
- IT Specialist (Internet/Applications Software)
- Agency
- U.S. Agency for Global Media
- Announcement Number
- ST-12438647-24-KT Opens in new window
- Open Period
- Friday, June 7, 2024 to Thursday, June 20, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a veteran who separated from active duty under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more OR
- retired from active military service with a service-connected disability rating of 30% or more
For more information, review USAJOBS Veterans resources.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Resource Center.
- you are located in the same local commuting area of the vacancy
- your grade is equivalent to or below the grade level of the vacancy AND
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Resource Center.
4.
Have you completed three years of substantially continuous service immediately before separation from an unlimited, career-type Foreign Service appointment that meets a requirement for career tenure?
-OR-
Have you had service that began with a non-temporary Foreign Service appointment counting towards the 3-year service requirement for career tenure and have been separated within the past 30 days from the career-type appointment in the Foreign Service?
-OR-
Have you had service that began with a non-temporary Foreign Service appointment counting towards the 3-year service requirement for career tenure and have been separated within the past 30 days from the career-type appointment in the Foreign Service?
5.
Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Resource Center.
- you are located in the same local commuting area of the vacancy
- your grade is equivalent to or below the grade level of the vacancy and
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Resource Center.
6.
Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who is claiming eligibility under the Land Management Workforce Flexibility Act and meet ALL of the following:
Note: Service must be in the competitive service and have been at a successful level of performance or better. Part-time and intermittent service will be credited only for time actually worked. Non-pay status (such as LWOP) is credited for up to six months in a calendar year; anything beyond six months is not credited. Applicants are responsible for providing sufficient information/documentation to determine if the 24 month criteria is met.
- was originally hired to a time-limited position under a competitive appointment;
- served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a single break in service of two or more years;
- performed at an acceptable level during each period of service; AND
- if no longer employed by the land management agency, have been separated for no more than two years, and whose most recent separation was for reasons other than misconduct or performance.
Note: Service must be in the competitive service and have been at a successful level of performance or better. Part-time and intermittent service will be credited only for time actually worked. Non-pay status (such as LWOP) is credited for up to six months in a calendar year; anything beyond six months is not credited. Applicants are responsible for providing sufficient information/documentation to determine if the 24 month criteria is met.
7.
Military Spouses, under Executive Order (E.O.) 13473
You are eligible for this hiring category if you:
Supporting documentation: You are required to submit acceptable documentation of your eligibility for E.O. 13473 which may include:
Additionally, you may need to submit a Standard Form-15 (SF-15), an Application for 10-Point Veterans' Preference, and applicable supporting documents as noted on the form.
To obtain a copy of SF-15, go to http://www.opm.gov/forms/pdf_fill/SF15.pdf. For more information, review USAJOBS Military Spouses.
Are you eligible to apply as a Military Spouse under Executive Order 13473?
You are eligible for this hiring category if you:
- Are a spouse of a member of the Armed Forces serving on active duty for more than 180 days other than for training; OR
- Are a spouse of a disabled veteran with 100% disability rating from Department of Veteran Affairs; OR
- Are the un-remarried widow or widower of a service member who was killed while performing active duty.
Supporting documentation: You are required to submit acceptable documentation of your eligibility for E.O. 13473 which may include:
- Documentation verifying service member's active duty status;
- verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage);
- verification of the member's 100 percent disability; and/or
- verification of the member's death while on active duty.
Additionally, you may need to submit a Standard Form-15 (SF-15), an Application for 10-Point Veterans' Preference, and applicable supporting documents as noted on the form.
To obtain a copy of SF-15, go to http://www.opm.gov/forms/pdf_fill/SF15.pdf. For more information, review USAJOBS Military Spouses.
Are you eligible to apply as a Military Spouse under Executive Order 13473?
8.
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?
-OR-
?
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
If yes, submit a copy of your description of service or other proof of non-competitive eligibility.
If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
-OR-
?
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
If yes, submit a copy of your description of service or other proof of non-competitive eligibility.
If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
9.
Are you a current Excepted Service employee of a Federal Agency that has a valid interchange agreement with the Office of Personnel Management?
For more information, review Interchange Agreements with Other Merit Systems.
-OR-
Are you a current:
Postal Career Service Employee;
Postal Rate Commission Employee;
Government Accountability Office (GAO) Employee; or,
Administrative Office of the U.S. Courts Employee?
For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management.
For more information, review Interchange Agreements with Other Merit Systems.
-OR-
Are you a current:
Postal Career Service Employee;
Postal Rate Commission Employee;
Government Accountability Office (GAO) Employee; or,
Administrative Office of the U.S. Courts Employee?
For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management.
10.
Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
11.
Were you formerly employed as a federal civilian on a permanent competitive appointment but are not currently a permanent competitive federal employee?
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
- Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
- Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
12.
Are you currently employed as a civilian employee in the competitive service in a federal agency other than the agency hiring for this position?
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
13.
Are you currently employed as a Federal employee in the competitive service at U.S. Agency for Global Media?
If eligible, submit a copy of your most recent Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
If eligible, submit a copy of your most recent Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
14.
Are you a veteran whose latest discharge was under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
- are entitled to veterans' preference
For more information, review USAJOBS Veterans resources.
Preferences
1.
Where did you learn about this U.S. Agency for Global Media job opportunity?
Assessment 1
Select “Yes” or “No” to the following question(s).
1.
For this position, do you have one (1) year of specialized experience at the GS-12 grade level or equivalent level in the public, private, or federal sectors? Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. For this position, the following specialized experience is required:
- Expertise in Office 365 and SharePoint environments;
- Develop scripts with tools such as Power Shell to automate tasks and manage cloud-based systems;
- Broad skill in creating tasks using project management skills to complete enhancements and additions to the system;
- Expert skill in various programming and scripting tools; and
- Develops thorough solutions using a variety of Microsoft development tools (i.e. Visual Studio, C#, ASP.Net, MS SQL Server, VBScript).
1a.
Please list where this experience is documented in your resume (such as dates/title of applicable positions).
Select “Yes” or “No” to the following question(s).
2.
Applicants applying for the GS-13 grade level must have IT-related experience demonstrating EACH of the four competencies as described below. Do you meet the competency requirements as listed below?
IT Specialist (INET and APPSW) COMPETENCY REQUIREMENTS:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance. To resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
IT Specialist (INET and APPSW) COMPETENCY REQUIREMENTS:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance. To resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
3.
Please choose the answer that best describes your experience and skill in managing assignments in the SharePoint Administration/Configuration environment.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
4.
Please choose the answer that best describes your experience working with groups to ensure the agency cloud ecosystem has adequate resources (i.e. software and user licenses, contract staff, and memory).
5.
Please choose the answer that best describes your experience participating in all aspects of the contracting process including serving as an appointed Contracting Officer's Representative (COR) on active contracts for the Office, conducting market research, preparing contract documentation for solicitation, award selection, and contracting oversight post-award.
6.
Please choose the answer that best describes your experience: Meeting with contractors, organizational groups, and peers to develop sites based on their needs. Managing frequent interactions, such as Teams meetings, etc. with agency employees and contractors.
7.
Please choose the answer that best describes your experience developing scripts with tools, such as PowerShell, to assist with the overall management and governance of the Agency cloud-based offerings, including intranet sites.
8.
Please choose the answer that best describes your experience using a variety of COTS tools (e.g., Metalogix, Simego) or similar software, i.e., C#, SQL, CRM Dynamics Online, Azure, and SharePoint Online.
8a.
Please list where this experience is documented in your resume (such as dates/title of applicable positions).
9.
Please choose the answer that best describes your experience managing automation of cloud tasks and configurations and handling troubleshooting site issues, applications, and workflow issues.
Select “Yes” or “No” to the following question(s).
10.
Do you have experience developing intranet forms using a variety of toolsets, including but not limited to, Microsoft Power Apps; SharePoint forms, and client-side JavaScript libraries?
11.
Do you have experience creating visual dashboards using tools such as Power Business Intelligence (BI) and helping with the configuration and customization of various cloud offerings such as Microsoft Project Online?
12.
Please choose the answer that best describes your experience managing and providing solutions that involve interacting and interfacing with environments such as, CRM Dynamics, Azure, SQL, or ORACLE databases.
13.
Please select all answers that describe your experience with web technologies.