Internal Revenue Service Logo
Position Title
Digital Business Analyst
Agency
Internal Revenue Service
Announcement Number
24-12440579K-ENB-0301-14 Opens in new window
Open Period
Friday, June 14, 2024 to Friday, June 28, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP). (limit characters)
2. Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
 
  • you are located within the same local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP). (limit characters)
3. IRS Internal Candidate (excluding Chief Counsel and Treasury Inspector General for Tax Administration (TIGTA)) - Are you a current career or career-conditional, Competitive Service Internal Revenue Service (IRS) employee? You can view a copy of your most recent SF-50 to determine if you are Competitive Service. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should be a "1" or "2".)

If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal. (limit characters)
4. IRS RPP Candidate (excluding Chief Counsel and Treasury Inspector General for Tax Administration (TIGTA)) - Are you a current IRS employee who has received a Reassignment Preference Program (RPP) notice and:
 
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential and the same work schedule (e.g., permanent, seasonal, etc.) of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review IRS Internal Revenue Manual (IRM) 6.330.1. (limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 1st location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
3. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 2nd location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • If you do NOT have a 2nd priority, select "No additional priority location".
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
4. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 3rd location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • If you do NOT have a 3rd priority, select "No additional priority location".
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
5. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 4th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • If you do NOT have a 4th priority, select "No additional priority location".
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
6. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 5th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • If you do NOT have a 5th priority, select "No priority location".
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
7. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 6th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • If you do NOT have a 6th priority, select "No additional priority location".
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
8. How many performance related awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?

You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm. (limit characters)
9. Please list the names of any performance related awards and/or quality step increases you have received in the three years preceding the closing date of this announcement and the dates (MMDDYYYY) of the awards. (For example: Performance Award, 02/02/2019).

You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm. (limit characters)
10. What is your Standard Employee Identifier (SEID)? (limit characters)
11. If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04. (limit 250 characters)
12. What is your current position title? (limit characters)
Assessment 1
QUALIFICATION REQUIREMENTS:

SPECIALIZED EXPERIENCE GS-14: To be minimally qualified for this position you must have at least one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower grade level (GS-13) in the normal line of progression in the Federal service. Specialized experience for this position includes: Knowledge of project and application management principles and processes, and experience applying these principles in the design, development, and operation of customer experiences and enterprise change management methodologies. Knowledge of emerging media and digital policies, products, legislation, and technologies, and how they can be used to improve digital customer experience. Experience with critical thinking, market research, requirements gathering and analysis, integration, and utilization of analytics, measures, and metrics in problem solving to develop solutions leading to the development of project roadmap(s), project plans, business case(s), and minimum viable product (MVP) definition and applying these skills to post-deployment monitoring and assessments; problem solving skills in order to research and develop initiatives that support the agency's mission and goals. Experience analyzing facts, drawing conclusions, and recommending solutions; conducting analysis of market conditions and determining the extent of compliance with new legislation and/or regulations. Experience preparing analytical reports to articulate findings and make recommendations to management, to effectively plan and communicate proposals to partners across multiple organizations and consult and coordinate with subject matter experts to plan short and long-term communications that meet audience information needs. (limit characters)
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume. (limit characters)
1. SPECIALIZED EXPERIENCE GS-14: To be minimally qualified for this position you must have at least one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower grade level (GS-13) in the normal line of progression in the Federal service. Specialized experience for this position includes: Knowledge of project and application management principles and processes, and experience applying these principles in the design, development, and operation of customer experiences and enterprise change management methodologies. Knowledge of emerging media and digital policies, products, legislation, and technologies, and how they can be used to improve digital customer experience. Experience with critical thinking, market research, requirements gathering and analysis, integration, and utilization of analytics, measures, and metrics in problem solving to develop solutions leading to the development of project roadmap(s), project plans, business case(s), and minimum viable product(MVP) definition and applying these skills to post-deployment monitoring and assessments; problem solving skills in order to research and develop initiatives that support the agency's mission and goals. Experience analyzing facts, drawing conclusions, and recommending solutions; conducting analysis of market conditions and determining the extent of compliance with new legislation and/or regulations. Experience preparing analytical reports to articulate findings and make recommendations to management, to effectively plan and communicate proposals to partners across multiple organizations and consult and coordinate with subject matter experts to plan short and long-term communications that meet audience information needs.

Which of the following is true about your specialized experience? (limit characters)
2. Do you have experience designing, developing, and operating digital user experiences for customers? (limit characters)
3. TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, applicants must satisfy time-in-grade requirements contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked.

Please select the response that best describes your time in grade for the GS-14. (limit characters)
4. In addition to the online application and resume, you must submit a current annual Performance Appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal?
 (limit characters)
5. If you answered "I do not have a recent performance appraisal." in the previous question, please indicate why you do not have a current performance appraisal otherwise please enter N/A.
 (limit characters)
6. Please select the option that best describes your most recent performance appraisal. (limit characters)
7. Please enter the date of your most recent performance appraisal. (limit characters)
8. Please select the rating that you achieved on your most recent performance appraisal. For Non-IRS CTAP employees select the response that most accurately reflects your most recent performance rating. (limit characters)
9. Are you currently in the same Business Operating Division and job series as the position for which you are applying to via this announcement? (limit characters)
10. Select the function(s) you have performed regarding strategic planning. (limit characters)
11. Select the statement(s) that describe your leadership experience. (limit characters)
12. Which statement best describes your experience with problem solving? (limit characters)
13. Which statement best reflects your experience with digital technologies? (limit characters)
14. Which of the following describes your experience(s) managing unforeseen roadblocks and ensuring project success? (limit characters)
15. Which of the following describes your experience(s) communicating with internal and external stakeholders? (limit characters)
16. Select the statement(s) that describe steps you have taken to establish a project. (limit characters)
17. Which statement(s) describe how you have enabled delivery of a project? (limit characters)
18. Select the statement(s) that describe how you have identified and/or solved a problem. (limit characters)
19. Select the statement(s) that reflect steps you have used to measure success. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
20. To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified" determination?
 (limit characters)
21. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.

Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
 (limit characters)
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