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Position Title
Supervisory Immigration Detention Case Manager
Agency
DHS Headquarters
Announcement Number
IMP-12444838-24-OIDO Opens in new window
Open Period
Tuesday, June 25, 2024 to Tuesday, July 16, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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2. Are you currently employed as a Federal civilian employee with the Department of Homeland Security who has held or currently holds, a permanent competitive service position in the federal government with lesser promotion potential as this position?

To verify your eligibility as a current DHS employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
• career or career-conditional (Tenure field is 1 or 2); AND,
• your status is in the competitive service (Position Occupied field is 1) or, your status is in the excepted service (Position Occupied field is 2) and you are eligible under a valid interchange agreement.
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3. Are you currently employed as a Federal civilian employee with the Department of Homeland Security who has held or currently holds, a permanent competitive service position in the federal government with equal or higher promotion potential as this position?

To verify your eligibility as a current DHS employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
• career or career-conditional (Tenure field is 1 or 2); AND,
• your status is in the competitive service (Position Occupied field is 1), or, your status is in the excepted service (Position Occupied field is 2) and you are eligible under a valid interchange agreement.
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Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. In the last five years (from the closing date of this announcement) have you served, or are you currently serving, as an Executive Branch Political, Schedule C, or Non-career Senior Executive Services appointee? You can find out if you have held one of these appointment types by looking at your SF-50s, in Section 5 where the legal authorities are listed.
  • A political appointee is an appointment made by the President without confirmation by the Senate (5 CFR 213.3102(c)) OR an assistant position to a top-level federal official if filled by a person designated by the President as a White House Fellow (5 CFR 213.3102(z)).
  • A Schedule C appointee occupies a position excepted from the competitive service by the President, or by the Director of OPM, because of the confidential or policy-determining nature of the position duties (5 CFR 213.3301 and 5 CFR 213.3302).
  • A Non-career SES appointee is approved by the White House and serves at the pleasure of the appointing official without time limitations (5 CFR 317 Subpart F).
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Assessment 1
1. Please select one response that best describes how you meet the minimum qualifications for the Supervisory Immigration Detention Case Manager, GS-0301-14
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For the following questions, choose a statement from the list (A through E) below that best describes your HIGHEST level of work experience in the task Your answers to theses task statements must be supported by your resume or your score may be lowered. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Assign work based on mission priorities, requirements, effectiveness, and capabilities of employees. Required
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3. Manage human resource and administrative duties including establishing schedules and managing leave requests. Required
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4. Review and address employee complaints; implementing minor disciplinary measures such as warnings and reprimands; recommending adverse action in more serious cases.
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5. Identify training and professional development needs of employees, provide or make provisions for training.
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6. Develop reports, issue papers, and recommendations on existing or potential problem areas, trends, and significant program deficiencies .
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7. Engage with other Federal agencies and components, community-based organizations, national and regional advisory groups, academic institutions, public policy institutions, and the general public regarding the work of the agency.
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8. Develop metrics to analyze business needs.
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9. Serve as a technical expert and analyst on issues related to immigration detention, including conditions of detention and Department policies and procedures.
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10. Review individual complaints, researches legal and factual issues, and sends inquiries to ICE and CBP.
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11. Collect case data, perform analyses and evaluations, and work with other OIDO divisions to evaluate trends to determine whether existing or proposed programs accomplish Department objectives.
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12. Make recommendations to change laws, regulations, policies, and procedures within the Department of Homeland Security (including OIDO, ICE, CBP), contributing to the Detention Ombudsman's mandate to provide oversight of the immigration detention facilities under the Department's purview.
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13. Keep in touch with the status and progress of work and make day- to- day adjustments in accordance with established priorities. Required
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14. Coordinate with others to correct deficiencies to ensure the accomplishment of organizational goals. Required
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15. Manage the analysis of support requirements essential to effective performance of the program
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16. Your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information may be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy. By agreeing to the statement below, you are confirming that you have reviewed your responses to this questionnaire for accuracy, and verify that your responses accurately describe your current level of experience and capability. Failure to agree to the statement below will disqualify you from further consideration for this position.
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