- Position Title
- Education Technician
- Agency
- National Park Service
- Announcement Number
- NE-1612-CEBE-24-12459905-DE Opens in new window
- Open Period
- Wednesday, July 24, 2024 to Tuesday, August 6, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Would you accept a temporary appointment?
Assessment 1
Thank you for your interest in this temporary 1039 Education Technician, GS-1702-07 position at Cedar Creek and Belle Grove National Historical Park. For each question, choose the response that best describes your experience and training. Mark only one response for each question. DO NOT overstate or understate your level of experience and capability. You should be aware that your ratings are subject to evaluation and verification of references as appropriate. Later steps in the selection process are specifically designed to verify your stated level of experience and demonstrated capability.
THE RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
1.
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform Education Technician work at the GS-07 level or equivalent pay band in the Federal Service. If you select more than one response, or leave this question blank, you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Provide information to the public about cultural, historical or natural science topics to answer questions, stimulating interest and appreciation.
3.
Direct customers with problems, questions, or complaints to the appropriate person.
4.
Communicate key park themes in oral and written form using interpretive best practices.
5.
Provide information to visitors about facilities and resources.
6.
Ensure visitors are satisfied with service and their expectations are met, as much as practical.
7.
Conduct basic research of scientific, technical, and/or historical sources to develop information and educational programs.
8.
Use a variety of appropriate interpretive techniques (such as metaphors, storytelling, analogies) to deliver information to diverse audiences.
9.
Use interpretive principles that focus on audience-centered engagement (essential questions, dialogic questions, and other appropriate audience-centered techniques) that provide opportunities for the audience to contribute to resource meanings.
10.
Effectively manages conflict and contentious situations with visitors and staff.
11.
Serve as a front-line representative of an organization to greet customers and answer questions.
12.
Tailor interpretive programs for specific audiences, including education groups.
13.
Experienced at de-escalating situations with distressed children or adults.
14.
Provide a welcoming environment for visitors, students, and adults regarding cultural diversity, race, gender, disabilities, and other individual differences.
15.
Understand and apply curriculum-based learning methods on-site and off-site with educational groups of all levels.
16.
Facilitate educational, curriculum-based field trip visits for a variety of school groups.
17.
Adjust program offerings based on teacher needs and feedback.
18.
Provide mentorship and support for other volunteers and other team members providing educational programs.
19.
Demonstrate mastery of theory and methodology in delivering interpretive, educational content for children in K-12 schooling.
20.
Create accessible and inclusive experiences with visitors, students, and adults.
21.
Use unconventional, asynchronous, or virtual/distance learning techniques to engage students.
22.
Perform opening and closing procedures for an information center or place of business according to established procedures.
23.
Use computer software for internet research, word processing and data entry to accomplish work.
24.
Operate standard office equipment other than computers (such as telephone, fax, photocopier, calculator) to accomplish work.
25.
Use multimedia (such as, audio-visual equipment, computer software) to create informational presentations or products.
26.
Apply different teaching techniques to educate students with different learning styles.
27.
Match content and teaching techniques to age group and audience through methods that maintain the complexity and nuance of topics.
28.
Identify clear, age-appropriate learning goals for students visiting a complex cultural site.
29.
Coach others to develop teaching skills and techniques to provide educational programming.
30.
Develop specific interactive, site-specific learning activities for K-12 students.
31.
Apply insights gained through data and evaluation to adjust and modify program, educational interactions, and visitor services.
32.
Respond to team, teacher, student, and visitor feedback with programmatic adjustments as needed.
33.
Recommend and implement new interpretive techniques, topics, and/or approaches.
34.
Recommend and develop corrective projects or programs to address specific resource management or visitor use problems.
35.
Ensure project deliverables are on time, within budget, and meet quality standards.
36.
Commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
37.
Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, and, 3) verify that your responses accurately describe your current level of experience and capability. Failure to agree to this statement will disqualify you from further consideration for the position.