- Position Title
- MAIL PROCESSING ASSISTANT
- Agency
- Selective Service System
- Announcement Number
- SSS-24-DE-12463709AV Opens in new window
- Open Period
- Wednesday, July 3, 2024 to Monday, July 15, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Career Transition Assistance Plan: Do you meet ALL of the following eligibilities?
I am a current or former competitive federal employee displaced or surplused from the agency hiring for this position; and
- I am located in the same local commuting area of the vacancy; and
- I am currently in a position at the same grade level or higher than the position being announced; and
- My last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Interagency Career Transition Assistance Plan: Do you meet ALL of the following eligibilities?
- I am a current or former competitive federal employee displaced from a position in a federal agency other than the agency hiring for this position; and
- I am located in the same local commuting area of the vacancy; and
- I am currently in a position at the same grade level or higher than the position being announced; and
- My last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
Preferences
1.
Select the lowest grade you are willing to accept for this position.
Assessment 1
For items 1 and 2, please read the following statements carefully. Your response to the following questions will determine whether you will be eligible for this position or not. If you respond "No" to any question in this section, you will not be eligible for consideration for this position.
1.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire will be true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I provide may be investigated. I understand that responding "No" to this item will result in me not being considered for this position.
2.
Are you willing to submit to an initial and periodic background investigation, including a fingerprint check and a credit check?
We will evaluate your resume and responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification and must be supported by your resume and supporting documents.
3.
For the GS-06: Do you possess at least one year of specialized experience that is equivalent in difficulty and complexity to the GS-05 level in the Federal service? Specialized experience is defined as experience that is in or directly related to the line of work of this position and has equipped you with the knowledge and competencies to successfully perform the duties of this position. Examples of specialized experience for this position include providing assistance with variety of administrative processes in support of a work unit or team. (Examples of experience: responding to inquiries or resolving customer issues; OR experience scanning and logging documents; OR experience operating and adjusting a variety of commercial-size equipment used to assemble computer generated mail correspondence.
4.
For the GS-07: Do you possess at least one year of specialized experience that is equivalent in difficulty and complexity to the GS-06 level in the Federal service? Specialized experience is defined as experience that is in or directly related to the line of work of this position and has equipped you with the knowledge and competencies to successfully perform the duties of this position. Examples of specialized experience for this position include providing assistance with variety of administrative processes in support of a work unit or team. (Examples of experience: responding to inquiries or resolving customer issues; OR experience scanning and logging documents; OR using various systems to process mail.)
For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Select only one letter for each item. Failure to support your answer to this questionnaire in your resume may result in a lowered score or loss of consideration.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
5.
Interacts with a variety of individuals to establish a positive working relationship in secure mail request orders.
6.
Works with supervisors and staff members in mail related tasks.
7.
Defuses difficult situations and recommends solutions to solve the issue.
8.
Assists individuals in locating missing mail and packages while maintaining courtesy and politeness.
9.
Identifies minor repairs on mail processing equipment.
10.
Tracks missing documents and mail not received by the appropriate office.
11.
Provides services to malfunctioning mail equipment, and if unable to resolve, schedules service calls to service engineer.
12.
Ensures all incoming and outgoing mail and/or correspondence is routed to the correct address or research correct address.
13.
Evaluates mail processing documents for proper machine requirements.
14.
Ensures quality equipment is used in assembling computer-generated mail correspondence.
15.
Screens correspondence to ensure completeness is in accordance with supervisor's directions.
16.
Identifies Personally Identifiable Information to meet quality control standards
17.
Trains staff on mail handling functions and processing to correctly sort and disseminate mail.
18.
Assists in quality control of mail and documents pending processing and destruction.
19.
Operates the USPS Business Customer Gateway system for processing outgoing bulk mail.
20.
Receives incoming and outgoing mail in accordance with the organization and postal service requirements.
21.
Articulates administrative mail processes and procedures to staff and management to achieve common mail processing goals.
22.
Provides training to mail room staff on scanning and sorting machines.
23.
Assists a team achieve mail operation goals, such as, processing mail, loading and unloading mail and parcels, sorting, and maintaining quality and confidentiality.
24.
Ensures team cooperation and a meaningful attitude to facilitate positive group morale.