National Oceanic and Atmospheric Administration Logo
Position Title
IT Specialist (SYSADMIN/CUSTSPT)
Agency
National Oceanic and Atmospheric Administration
Announcement Number
NWS NCEP-24-12489408-DE Opens in new window
Open Period
Tuesday, July 30, 2024 to Tuesday, August 13, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current Department of Commerce employee who meets the definition of surplus or displaced from a position in the competitive service that makes you eligible under the Career Transition Assistance Plan (CTAP)?  If yes, please confirm that you meet all the following eligibility requirements:
  • This position is in the same local commuting area as the position of record from which you will be separated; and
  • This position is at a grade level no higher than the grade of the position of record from which you will be separated; and
  • This position has no greater promotion potential than the position of record from which you will be separated; and
  • You have a current performance rating of record of at least fully successful or the equivalent; and 
  • You have not yet been separated. 
(limit characters)
3. Are you a current or former employee of a Federal agency (other than the Department of Commerce) who meets the definition of displaced from a position in the competitive service that makes you eligible under the Interagency Career Transition Assistance Plan (ICTAP)?  If yes, please confirm that you meet all the following eligibility requirements: 
  • This position is in the same local commuting area as the position of record from which you were separated; and
  • This position is at a grade level no higher than the grade of the position of record from which you were separated; and 
  • This position has no greater promotion potential than the position of record from which you were separated; and
  • Your last performance rating of record was at least fully successful or the equivalent; and
  • You were separated from your position of record less than one year ago.    
(limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
Assessment 1
Please select the responses to the questions below that best describes your experience as it relates to this position. (limit characters)
1. Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of an IT Specialist at the GS-11 grade level in the Federal Service.
(limit characters)
2. Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of an Information Technology Specialist at the GS-12 grade level.
(limit characters)
3. Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of an IT Specialist at the GS-13 grade level in the Federal Service.
(limit characters)
4. What is your level of experience installing, configuring, testing, maintaining, and upgrading IT systems and software?
(limit characters)
5. What is your experience in configuring and/or performing systems administration of Linux based systems?
(limit characters)
6. What is your level of experience developing, collecting, and disseminating metrics that show progress on projects and activities?
(limit characters)
7. Describe which statement best describes your training/experience in identifying, evaluating, and resolving technical design issues and problems involving major design changes in critical IT system architecture.
(limit characters)
8. Independently delivering critical IT services and projects, which incorporate cybersecurity, configuration management, system integration, software development, device configuration.
(limit characters)
9. What is your level of experience in utilizing network management tools to administer, operate and maintain a network infrastructure?
(limit characters)
10. Have you provided Tier-1 end user support on telephony in the past?
(limit characters)
11. Do you have experience entering information into databases?
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12. Do you have experience diagnosing and resolving software related problems in response to customer reported instances?
(limit characters)
13. Do you have experience in initiating, planning, coordinating and overseeing the integration and security of approved technologies into the office environment?
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14. Do you have experience analyzing trends in customer IT issues or needs to improve IT customer support delivery services?
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15. Select the statement that best describes your experience with assisting customers or clients in identifying, accessing or using specialized data, resources or reference information
(limit characters)
16. Please describe your level of experience providing customer service and follow-up on requests from co-workers, supervisors, higher management and/or stakeholders.
(limit characters)
17. What experience do you have evaluating and modifying services and products to improve customer service; investigating and resolving customer issues; and developing customer support policies and procedures to enhance quality customer service?
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18. Providing leadership to a diverse group of highly technical professionals in activities of a curriculum for various areas of IT?
(limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
19. I certify, to the best of my knowledge, that all the information in my application is true, and that I have truthfully and accurately represented my work experience, knowledge, skills, abilities and education. I understand that providing false or fraudulent information may be grounds for not hiring me or for firing me after I begin work. I also certify that I have read the entire vacancy announcement; that I have reviewed my answers to the eligibility questions for accuracy; and that I understand what supporting documentation, if any, is required for submission and when it's due.
(limit characters)