- Position Title
- Management and Program Analyst
- Agency
- Citizenship and Immigration Services
- Announcement Number
- 12489976-RIO-ST-24 Opens in new window
- Open Period
- Friday, July 26, 2024 to Monday, August 5, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you wish to be considered under the Career Transition Assistance Plan (CTAP) because you are a current DHS employee who has received an official notice stating that your position is no longer needed, or that you will be separated by reduction in force (RIF) and meet all of the following criteria?
- Occupy a position in the same local commuting area of the vacancy, and
- Occupy a position at or above the grade of the announced position and with no greater promotion potential, and
- Have a current performance rating of at least "fully successful" or equivalent
For more information about CTAP eligibility, visit The Employee's Guide to Career Transition.
Proof is required. You must submit the following documentation to support your claim:
- My most recent SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement that shows position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
- If my position occupied is "2 - Excepted Service" (block #34 of your SF-50), I have also included the initial SF-50, or other official Notification of Personnel Action, for that appointment.
- Documentation of my Reduction in Force (RIF) separation notice or a proposed removal/separation notice.
- My latest performance rating of record.
2.
Do you wish to be considered as a current Department of Homeland Security (DHS) employee who meets one of the following criteria?
- In a permanent position that is in the competitive service (see block #34 on your SF-50 for your position type)
- With an excepted service agency but can be hired into the competitive service because you meet the criteria of a DHS Interchange Agreement. Additional information about current Interchange Agreements can be found here.
- Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
- If your position occupied is "2 - Excepted Service" (block #34 of your SF-50), it is recommended that you also include the initial SF-50, or other official Notification of Personnel Action, for that appointment.
3.
Do you wish to be considered as a current Department of Homeland Security (DHS) employee who meets one of the following criteria?I have held, or currently hold either:
Proof is required. You must submit the following documentation to support your claim:
- A permanent position in the competitive service (see block #34 of your SF-50) with the same or higher promotion potential of the position being advertised.
- An appointment with an excepted service agency but can be hired into the competitive service because I meet the criteria of a DHS Interchange Agreement, with the same or higher promotion potential of the position being advertised. Additional information about current Interchange Agreements can be found here.
Proof is required. You must submit the following documentation to support your claim:
- Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
- If your position occupied is "2 - Excepted Service" (block 34 of your SF-50), it is recommended that you also include the initial SF-50, or other official Notification of Personnel Action, for that appointment.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
2.
I acknowledge the following conditions if I choose to submit my resume through the USAJOBS Resume Builder:
(Note: Additional guidance regarding this requirement is available within the How to Submit Your Resume section of the USCIS Resume Requirement FAQs.)
- I understand that resumes submitted through USAJOBS Resume Builder are converted to a PDF format when they are transmitted to USA Staffing from the USAJOBS applicant interface and additional spaces/page gaps are added to resumes during the Resume Builder conversion process;
- Based on the above conditions, I understand that USCIS strongly encourages me to save my resume to a PDF document and upload the PDF document instead of submitting my resume created through Resume Builder;
- I understand that USCIS' human resources will only review the first 5 pages of my resume to determine eligibility/qualifications for this position;
- By answering YES to this question, I am indicating that I have met this requirement for consideration.
(Note: Additional guidance regarding this requirement is available within the How to Submit Your Resume section of the USCIS Resume Requirement FAQs.)
3.
There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position(s); (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity; OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Do you meet one of these requirements?
4.
USCIS applies the Telework Enhancement Act of 2010 to its telework and remote work programs. Under the Telework Enhancement Act of 2010, there are two categories of federal employees that cannot participate in these programs at USCIS:
- An employee who has a record of adverse discipline for being absent without permission for more than five workdays in any calendar year; and
- An employee who has been officially disciplined due to actions related to misuse of government property for viewing, downloading, or exchanging pornography, including child pornography, on a federal government computer or while performing official federal government duties.
5.
I confirm that the Telework Enhancement Act of 2010 does not bar me from participating in the Remote Work program.
6.
I acknowledge that I must notify my supervisor and obtain my supervisor's approval before making any change in my remote work location.
7.
I understand that a change in remote work location may change my locality pay.
8.
I acknowledge that my approved remote work location must have technology suitable to remote work.
9.
I acknowledge that the government will not be responsible for operating costs, residence maintenance, or any other incidental costs (such as utilities, internet, etc.) associated with the use of my residence.
10.
I understand that I must sign and adhere to USCIS Rules of Behavior (RoB) for users of Department of Homeland Security (DHS) systems and information technology resources that access, store, receive, or transmit sensitive information.
11.
I understand that I may use government-furnished equipment (GFE) and property for official government business and limited personal use per DHS/USCIS policies.
12.
I understand that I may have to bring or return GFE or property to a USCIS worksite for maintenance.
13.
I understand that I must return all GFE, property, and materials to the USCIS organization at the end of my remote work arrangement or at management's request.
14.
I understand and acknowledge that I am prohibited from using any type of mouse jigglers, also known as mouse movers, on USCIS workstations. Using mouse jigglers is a violation of the USCIS RoB and considered employee misconduct, which the USCIS Office of Investigations can investigate.
15.
I understand that USCIS may require remote work employees to work within four hours' travel time of a USCIS worksite, so they can return and pick up files not only during normal business hours but also outside normal business hours if there is an emergency.
16.
I acknowledge that, per USCIS Financial Management Manuals, I may or may not be entitled to travel reimbursement if I must travel from my remote work location (official duty station).
17.
I acknowledge that management can reassign me, resulting in the end of my remote work agreement when it no longer meets USCIS' business needs. In this event, I understand that I have 14 calendar days under a local remote work agreement or 60 calendar days under a long-distance remote work agreement, to report to work at a USCIS worksite. Failure to report to the USCIS worksite as directed, may lead to disciplinary action, up to and including removal from federal service.
18.
I acknowledge that management can end my remote work agreement when it no longer meets USCIS' business needs. In this event, I understand that I have 14 calendar days under a local remote work agreement or 60 calendar days under a long-distance remote work agreement, to report to work at a USCIS worksite. Failure to report to the USCIS worksite as directed, may lead to disciplinary action, up to and including removal from Federal service.
19.
I understand that management may end my remote work agreement due to misconduct or performance issues. In such circumstances, management can direct me to work at a USCIS worksite, reassign me to another position at a USCIS worksite, or end my employment per applicable government rules and regulations, USCIS policy, or the Collective Bargaining Agreement.
20.
I may ask to end my remote work agreement by providing written notice to my supervisor. Supervisors will consider the request on a case-by-case basis. Such requests, if approved, would require me to coordinate with my supervisor about the details of my transfer, at my expense, to the USCIS worksite. I would have to coordinate such details within 14 calendar days of approval under a local remote work agreement or within 60 calendar days of approval under a long-distance remote work agreement.
21.
I acknowledge that remote work is not a substitute for dependent care and understand that I must arrange for dependent care during my scheduled work hours.
22.
I understand that I must designate one work area at my remote worksite suitable for performing official government business.
23.
I agree to give USCIS representatives access to my remote work location for routine worksite inspections during normal working hours. This is to ensure that my worksite meets acceptable safety standards; proper GFE and property maintenance, in compliance with local policy; and this agreement. I understand that failure to permit access to the alternative worksite (or designated work area) may result in suspension or termination of my participation in the Remote Work program.
Assessment 1
1.
GS-09 - Which of the following statements best describes your experience and/or education?
2.
You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.
3.
GS-11 - Which of the following statements best describes your experience and/or education?
4.
You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.
5.
GS-12 - Which of the following statements best describes your experience?
6.
You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.
7.
This position has a time-in-grade (TIG) requirement to qualify at the GS-09. Have you completed 52 weeks in a position at or above the GS-07 grade level or equivalent?
8.
This position has a time-in-grade (TIG) requirement to qualify at the GS-11. Have you completed 52 weeks in a position at or above the GS-09 grade level or equivalent?
9.
This position has a time-in-grade (TIG) requirement to qualify at the GS-12. Have you completed 52 weeks in a position at or above the GS-11 grade level or equivalent?
The following section contains a multitude of question types. If you see a radio button, you can only select one response. If you see a checkbox, you may select all that apply.
10.
Describe your experience analyzing and evaluating data sources.
Select “Yes” or “No” to the following question(s).
11.
Do you have experience extracting relevant information from larger data sets to respond to requests for information?
12.
Which types of software have you independently used to organize information?
13.
Which statement best describes your highest level of experience developing statistical reports regarding immigration benefit adjudication operations?
14.
Which statement best describes your highest level of experience addressing issues or concerns related to the delivery of technical customer services?
Select “Yes” or “No” to the following question(s).
15.
Do you have experience translating raw data into reports that informed decisions made at organizational level?
16.
Which statement best describes your highest level of experience identifying a need for change based on new security technologies and threats?
17.
Which statement best describes your highest level of experience designing systems that meet current and future business requirements?
Select “Yes” or “No” to the following question(s).
18.
Have you been responsible for analyzing incomplete or anomalous data?
19.
Which statement best describes your highest level of experience responding to an issue or situation in which the resolution was not obvious?
20.
Which statement best describes your highest level of experience developing action plans to
achieve goals?
21.
I have evaluated information (e.g. data, reports) to identify process improvements adopted across an organization.
22.
Which statement best describes your highest level of experience evaluating communications plans to improve impact?
23.
Which statement best describes your highest level of experience solving problems (e.g., navigating deviations from standard work processes)?
24.
What statement best describes your highest level of experience using data mining tools to identify data trends and/or anomalies?
25.
Which statement best describes your highest level of experience conducting analyses to develop goals and tactical plans that met strategic objectives?
26.
Which statement best describes your highest level of experience developing or revising digital content to inform others of programs and policies?
27.
Which statement describes your experience preparing data and reports?
28.
Which statement best describes your highest level of experience using fact-finding methods and techniques to gather investigative information from various sources?
29.
Which statement best describes your highest level of experience managing data in spreadsheets and databases?
Select “Yes” or “No” to the following question(s).
30.
Have you independently written reports that presented technical statistical issues/analyses for non-technical audiences?
31.
Which project management tasks have you independently performed?
Select “Yes” or “No” to the following question(s).
32.
Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
33.
Select the activities you have performed related to training development and delivery.
Select “Yes” or “No” to the following question(s).
34.
Do you have experience independently querying databases using Structured Query Language (SQL), Statistical Analysis System (SAS), or Tableau to build reports?
35.
If you are a Federal employee, is your most recent performance rating equivalent to a "pass," "satisfactory," or better?
Select “Yes” or “No” to the following question(s).
36.
Your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency. It is your responsibility to provide the responses, information, and documentation regarding your work history for us to determine your eligibility and qualifications for this position. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, 3) verify that your responses accurately describe your current level of experience and capability, and 4) that you have provided all of the information and documentation needed for us to determine your eligibility and qualifications for this position.