Social Security Administration Logo
Position Title
IT Specialist (NETWORK)
Agency
Social Security Administration
Announcement Number
SH12496949 Opens in new window
Open Period
Monday, August 5, 2024 to Friday, August 9, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? Select yes if you are located in the same local commuting area of the vacancy; your permanent grade is equivalent to or above the grade level of the vacancy; AND your last performance rating of record is at least fully successful or the equivalent. (Note: You must submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. Please review the Required Documents section of the announcement for more information.) (limit characters)
3. Are you the spouse of a member of the Armed Forces?

-OR-

Are you the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?

-OR-

Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?

For more information, review USAJOBS Veterans resources..
(limit characters)
4. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? Select yes if you are located in the same local commuting area of the vacancy; your permanent grade is equivalent to or above the grade level of the vacancy; AND your last performance rating of record is at least fully successful or the equivalent. (Note: You must submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. Please review the Required Documents section of the announcement for more information.) (limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
Assessment 1
Please answer Yes or No for each of the following areas that describe your experience and/or training in that task. Applicants must have IT-related experience demonstrating each of the four competencies below. You may be asked to provide evidence of supporting documentation that you have had this type of experience. Your responses are subject to verification against the information you provide. (limit characters)
1. I am thorough when performing work and conscientious about attending to detail.
(limit characters)
2. I work with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and am committed to providing quality products and services.
(limit characters)
3. I express information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); make clear and convincing oral presentations; listen to others, attend to nonverbal cues, and responds appropriately.
(limit characters)
4. I identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives, and to make recommendations.
(limit characters)
5. Do you have 52 weeks of specialized experience at or equivalent to the GS-11 level (or above) in the federal service that is in or related to the work of the position to be filled and has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position? Such IT-related experience must include:

1)Using Microsoft Exchange Administration or Exchange Online
2) Utilizing Microsoft SaaS solutions to conduct Exchange Hybrid deployments
3) Troubleshooting the Microsoft Exchange Server, Exchange Online, or Microsoft Outlook
4) Making deployments throughout the Development Lifecycle in order to analyze and troubleshoot software changes within the Microsoft Exchange Infrastructure.
(limit characters)
Please answer yes or no to the statements below. Note: Submission of this electronic questionnaire is certification that all responses are true to the best of your knowledge. Materially false, fictitious or fraudulent statements or representations are subject to disciplinary action. (limit characters)
6. Do you have experience making software and hardware changes for Microsoft Exchange Server and Exchange Online?
(limit characters)
7. Do you have experience administering, installing, or configuring Microsoft Exchange Server in a Microsoft Exchange Hybrid deployment environment?
(limit characters)
8. Do you have experience supporting high availability solutions, public folders, mail flow, disaster recovery or configuring reporting and logging?
(limit characters)
9. Do you have experience designing and defining system architecture for new or existing computer systems utilizing both on-premise, cloud-based, and hybrid hosting technologies and solutions?
(limit characters)
10. Do you have training or coursework in Microsoft Exchange Server?
(limit characters)
11. Do you have training or coursework in Microsoft Exchange Online?
(limit characters)
12. Do you have training or coursework in Microsoft Server 2022 Operating System?
(limit characters)
13. Do you have training or coursework in Microsoft 365?
(limit characters)
14. Do you have experience in planning, executing, and managing Exchange migrations, upgrades, and optimizations?
(limit characters)
15. Do you have experience optimizing system performance, and implementing improvements as needed?
(limit characters)
16. Do you have experience researching technical issues related to Exchange Server 2016, 2019, or Exchange Online?
(limit characters)
17. Do you have experience with Microsoft SaaS cloud offering with a focus on Exchange Hybrid deployments?
(limit characters)
18. Do you have experience in Azure cloud services and Microsoft 365 administration and support?
(limit characters)
19. Do you have experience with Azure virtual desktop management and support?
(limit characters)
20. Do you have a strong understanding of cloud computing technologies?
(limit characters)
21. Do you have training or coursework in Microsoft SaaS cloud offerings?
(limit characters)
22. Do you have training or coursework in Microsoft Azure cloud services?
(limit characters)
23. Do you have experience with developing and maintaining PowerShell scripts for automation and management of Exchange environments?
(limit characters)
24. Do you have experience in integration and environmental testing of newly developed or enhanced Microsoft Exchange Software?
(limit characters)
25. Do you have experience in releasing Exchange Server software throughout a Development Lifecycle?
(limit characters)
26. Do you have experience resolving technical issues with a Microsoft Exchange Server 2016, and 2019?
(limit characters)
27. Do you have experience resolving technical issues with Microsoft Exchange Online?
(limit characters)
28. Do you have experience resolving technical issues with Microsoft Outlook?
(limit characters)
29. Do you have experience resolving technical issues with Microsoft Azure?
(limit characters)
30. Do you have experience resolving technical issues with other Microsoft 365 services?
(limit characters)