Internal Revenue Service Logo
Position Title
Senior Digital Communications Advisor
Agency
Internal Revenue Service
Announcement Number
24-12502867M-HQB-0301-15 Opens in new window
Open Period
Monday, August 12, 2024 to Friday, August 23, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
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2. Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
 
  • you are located within the same local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
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3. IRS Internal Candidate (excluding Chief Counsel and Treasury Inspector General for Tax Administration (TIGTA)) - Are you a current career or career-conditional, Competitive Service Internal Revenue Service (IRS) employee? You can view a copy of your most recent SF-50 to determine if you are Competitive Service. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should be a "1" or "2".)

If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal.
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4. IRS RPP Candidate (excluding Chief Counsel and Treasury Inspector General for Tax Administration (TIGTA)) - Are you a current IRS employee who has received a Reassignment Preference Program (RPP) notice and:
 
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential and the same work schedule (e.g., permanent, seasonal, etc.) of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review IRS Internal Revenue Manual (IRM) 6.330.1.
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Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 1st location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
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3. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 2nd location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • If you do NOT have a 2nd priority, select "No additional priority location".
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
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4. How many performance related awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?

You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
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5. Please list the names of any performance related awards and/or quality step increases you have received in the three years preceding the closing date of this announcement and the dates (MMDDYYYY) of the awards. (For example: Performance Award, 02/02/2019).

You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
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6. What is your Standard Employee Identifier (SEID)? (limit characters)
7. If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04. (limit 250 characters)
8. What is your current position title? (limit characters)
Assessment 1
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume. (limit characters)
QUALIFICATION REQUIREMENTS:

SPECIALIZED EXPERIENCE GRADE 15:
You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS14grade level in the Federal service. Specialized experience for this position includes: Experience using a wide range of qualitative and quantitative analytical and evaluative methods and techniques to assess digital project/program effectiveness, devise and determine appropriate evaluation methods and measurement techniques, identify data sources, including the identification of new data sources, and accomplish studies of broad scope and complex projects that improve organizational effectiveness and efficiency. Experience with verbal and written communication for a wide variety of audiences including peers, managers, and executives. Experience delivering technical and/or analytical presentations and information reports and briefings to management and executive leadership; explaining project goals, solutions, and expected outcomes. Experience with project and application management principles and processes (e.g., traditional project management, rational unified process, waterfall, Agile and basic system engineering processes) related to application and online service design, development, and deployment. Experience in critical thinking, market research, requirements gathering and analysis, integration and utilization of analytics, measures, and metrics in problem solving for solution development leading to the development of project roadmap(s), project plans, and business case(s). Experience with post-deployment monitoring and assessment and problem-solving skills to research and develop initiatives that support a business's mission and goals.
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You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. (limit characters)
1. Do you have at least one year of experience using a wide range of qualitative and quantitative analytical and evaluative methods and techniques to assess digital project/program effectiveness, devise and determine appropriate evaluation methods and measurement techniques, identify data sources, including the identification of new data sources, and accomplish studies of broad scope and complex projects that improve organizational effectiveness and efficiency? (limit characters)
2. Do you have at least one year of experience with verbal and written communication for a wide variety of audiences including peers, managers, and executives. Experience delivering technical and/or analytical presentations and information reports and briefings to management and executive leadership; explaining project goals, solutions, and expected outcomes?
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3. Do you have at least one year of experience with project and application management principles and processes (e.g., traditional project management, rational unified process, waterfall, Agile and basic system engineering processes) related to application and online service design, development, and deployment? (limit characters)
4. Do you have at least one year of experience in critical thinking, market research, requirements gathering and analysis, integration and utilization of analytics, measures, and metrics in problem solving for solution development leading to the development of project roadmap(s), project plans, and business case(s)?
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5. Do you have at least one year of experience with post-deployment monitoring and assessment and problem-solving skills to research and develop initiatives that support a business's mission and goals?
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6. GS-15 TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, applicants must satisfy time-in-grade requirements contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked.

Please select the response that best describes your time in grade.
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7. In addition to the online application and resume, you must submit a current annual Performance Appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal?
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8. If you answered "I do not have a recent performance appraisal." in the previous question, please indicate why you do not have a current performance appraisal otherwise please enter N/A.
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9. Please select the option that best describes your most recent performance appraisal. (limit characters)
10. Please enter the date of your most recent performance appraisal. (limit characters)
11. Please select the rating that you achieved on your most recent performance appraisal. For Non-IRS CTAP employees select the response that most accurately reflects your most recent performance rating. (limit characters)
12. Are you currently in the same Business Operating Division and job series as the position for which you are applying to via this announcement? (limit characters)
13. Which of the following describes your leadership experience in digital services? (limit characters)
14. Which best describes your experience working on a project team? (limit characters)
15. Which of the following describes your experience in providing customer service? (limit characters)
16. Which of the following describes your experience identifying and addressing needs of stakeholders? (limit characters)
17. Which of the following describe(s) your experience responding to time-sensitive action items? (limit characters)
18. Which of the following describes your experience communicating with internal and external audiences of stakeholders, senior executives, customers, and user groups? (limit characters)
19. Which of the following describes your experience writing and presenting digital material of a technical nature? (limit characters)
20. Please select the response that BEST describes your experience managing multiple initiatives and/or a multiple faceted project or initiative? (limit characters)
21. Which of the following describes your experience interacting with managers and executives to define the overall goals and objectives necessary for program accomplishment? (limit characters)
22. Which of the following describes your experience with risk analysis? (limit characters)
23. Which of the following project management tasks you have personally performed? (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
24. To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified" determination?
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25. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.

Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
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