- Position Title
- IT Specialist (Applications/Software)
- Agency
- Food and Nutrition Service
- Announcement Number
- IMP-12503339-24-TF Opens in new window
- Open Period
- Thursday, August 8, 2024 to Wednesday, August 21, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
PLEASE READ THE FOLLOWING ELIGIBILITY QUESTIONS CAREFULLY. Your answers will be used to determine your eligibility to apply to this job opportunity announcement. You will be considered under the eligibility option(s) to which you answer YES. Select YES to all eligibility options for which you want to be considered. If you respond NO to meeting the criteria for all the eligibilities, you will not be considered for the position(s) under this announcement.
NOTE: You must submit the required supporting documentation to receive consideration for EACH selected eligibility. Failure to provide the required documents will result in an ineligible rating and your application will be excluded from consideration.
NOTE: You must submit the required supporting documentation to receive consideration for EACH selected eligibility. Failure to provide the required documents will result in an ineligible rating and your application will be excluded from consideration.
1.
Are you a current Food and Nutrition Service employee who currently holds a career or career conditional appointment?
2.
Are you a Food and Nutrition Service employee who currently holds a career or career conditional appointment AND you have held or currently hold a position on a permanent basis in the competitive service with the same or higher promotion potential of the position being advertised?
3.
Are you a current USDA employee who meets the definition of a "surplus" or "displaced" employee, in which received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF)? If yes, confirm:
• you are located in the same local commuting area as the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
• you are located in the same local commuting area as the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
4.
Have you registered for reemployment consideration AND meet one of the below:
• Are you a current or former competitive service USDA employee who will be or was separated by Reduction-In-Force (RIF) and received a rating of satisfactory or above as your last annual performance rating?
OR
• Are you a former USDA competitive service employee who separated due to a compensable injury or disability?
• Are you a current or former competitive service USDA employee who will be or was separated by Reduction-In-Force (RIF) and received a rating of satisfactory or above as your last annual performance rating?
OR
• Are you a former USDA competitive service employee who separated due to a compensable injury or disability?
Preferences
1.
Are you a current or former Political appointee, Presidential appointee, and/or non-career Senior Executive Service (SES) appointee?
Assessment 1
Your responses to this questionnaire, in conjunction with the other portions of your completed application, will be evaluated in determining your eligibility and qualifications for this position. Please note that your answers will be verified against the information you provided in your resume, transcripts, or other application materials and information provided by your references.
Select “Yes” or “No” to the following question(s).
1.
To qualify at the GS-13 you must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-12 or pay band in federal service or equivalent experience. Specialized experience includes:
- Evaluating system performance to identify impact and risk to meet requirements cost and schedule;
- Translating business requirements into technical products, using communication tools appropriate to the audience; AND
- Conducting Client Engagement and Change Management throughout IT Projects, assessing the impact of change on people, processes and the organization.
The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards.
(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.
(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement.
(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring.
Will you have 52 weeks of specialized experience equivalent to the GS-12 level by the closing date of this announcement?
- Evaluating system performance to identify impact and risk to meet requirements cost and schedule;
- Translating business requirements into technical products, using communication tools appropriate to the audience; AND
- Conducting Client Engagement and Change Management throughout IT Projects, assessing the impact of change on people, processes and the organization.
The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards.
(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.
(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement.
(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring.
Will you have 52 weeks of specialized experience equivalent to the GS-12 level by the closing date of this announcement?
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Select the response that best describes your experience developing and implementing program solutions using the features of SharePoint.
3.
Select the response that best describes your experience providing easy to use, intuitive and accessible navigation and pages (UX/UI Design) to address a wide-range of system users.
4.
Select the response that best describes your experience in managing agile development projects to include the use of Scrum, Kanban, or similar application lifecycle management methodologies.
5.
Select the current certification(s) you possess. Must include a copy of the certification verification in resume package. (Select all that apply).
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
6.
Select the response that best describes your technical or developmental experience using the SharePoint online platform.
7.
Select the response that best describes your experience in developing and implementing program solutions using the tools and features of the Microsoft Power Platform (Power Apps, Power BI, and Power Automate).
8.
Select the response that best describes your experience using management tools for the design, implementation, operations and maintenance, and the management of SharePoint and/or Microsoft Power Platform projects.
9.
Select the response that best describes your experience using tools and technology to test applications and sites so that they meet 508 accessibility standards.
10.
Select the response that best describes your experience developing program solutions conforming to good development practices and an organization's governance and systems life cycle management standards.
11.
Select the response that best describes your experience extending communication across all client stakeholders within a project and/or IT program initiative.
12.
Select the response that best describes your experience using visualization tools to aid in building communications artifacts during a project (i.e., Visio, Power BI, Tableau).
13.
Which of the following statements best describes the Total Cost of Ownership (TCO), up to 5 years, of one or more projects that you have managed?
14.
Your responses to the Announcement and Assessment Questionnaires, along with your resume and all supporting documentation are subject to evaluation and verification to ensure accuracy. Submitting false information or attempts to falsify information may be grounds for disqualifying you or for terminating you after you have been hired. Please take this opportunity to review your responses to ensure their accuracy.