National Cemetery Administration Logo
Position Title
Cemetery Admin Specialist
Agency
National Cemetery Administration
Announcement Number
RP-24-CF-12530804-914-BU Opens in new window
Open Period
Friday, August 30, 2024 to Friday, September 6, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
3. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
4. Are you a former employee of the Department of Veterans Affairs who:

• formerly occupied a career or career conditional position at the VA within the preceding two years before applying for reemployment at VA; AND,
• voluntarily departed such position, or was subject to a reduction in force, and had a satisfactory performance record while occupying such position; AND,
• since departing VA has maintained licensing requirements, related to the position, if any, and gained skills, knowledge, or other factors related to the position; AND,
• possesses at least one year of specialized experience equivalent to the next lower grade level of the position sought?

Appointment under this authority is exempt from competitive examining procedures and Veteran's preference.

To verify your eligibility, you must provide a copy of your latest Notification of Personnel Action, Standard Form 50 that demonstrates you meet the requirements outlined in P.L. 115-46, VA Choice and Quality Employment Act of 2017, section 204.
(limit characters)
5. Are you a veteran who separated from active duty under honorable conditions AND you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
  • retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
6. Were you employed overseas as an Appropriated Fund employee AND did you:
  • complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an oversea area; AND,
  • receive a fully successful or better (or equivalent) performance rating: AND,
  • return to the United States to resume residence less than 3 years ago?

For more information, review USAJOBS Former Overseas Employees resources.

To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
(limit characters)
7. 1. Are you the spouse of a member of the Armed Forces? (Includes all spouses of members of the armed forces on active duty. Spouses do not have to relocate with active duty service member) To verify your eligibility, submit: (1) Copy of your marriage license. (2) Proof of service members active duty status.
-OR-

2. Are you the spouse of a service member who:
  1. is retired, released, or discharged from the Armed Forces due to a service-connected injury; AND
  2. on the date on which the member retires, is released, or is discharged, has a disability rating of 100 percent under the standard schedule of rating disabilities in use by the Department of Veterans Affairs;
To verify your eligibility, submit: (1) a copy of your marriage license. (2)  DD-214, documenting retirement, release, or discharge due to disability. (3) Disability letter from the Department of Veterans Affairs or Armed Service, specifying 100% disability at the time of discharge, release or retirement from active duty service.

-OR-

3. Are you the spouse of a deceased service member who:
  1. was married to the service member on the date the service member died, while on active duty in the Armed Forces; AND
  2. has not remarried.

To verify your eligibility, submit: (1) a copy of your marriage license, documentation identifying marital status at the time of death and proof that you have not remarried. (2) DD-214 documenting the death of the service member while on active duty, the death certificate; or a letter from the Department of Veterans Affairs or Armed Service, etc. specifying the service member's death while on active duty.
For more information, review USAJOBS Military Spouses resources

Note: The National Defense Authorization Act for Fiscal Year 2019 (NDAA FY19), section 573(e) sunsets these statutory changes on August 12, 2023, after which time the provisions at 5 USC 3330(d) in effect prior to the date of enactment (i.e., August 12, 2018) will apply again.

(limit characters)
8. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
9. Have you completed at least 1 year of continuous service immediately before separation from one or more nontemporary Foreign Service appointments; AND, your separation from a Foreign Service career-type appointment occurred in the last 3 years (individuals entitled to veteran's preference do not need to meet this 3-year requirement)?

-OR-

Have you completed at least 3 years of substantially continuous service under one or more nontemporary appointments in the Foreign Service immediately before separation from an unlimited, career-type appointment in that Service?

-OR-

Are you a current or former limited non-career appointee with the Foreign Service and have at least 48 months of continuous service, a performance rating of satisfactory or better, and if a former employee, no more than a one year break in service since your qualifying appointment?

To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your nontemporary status. If you are outside of the 3-year requirement but are entitled to veteran's preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
(limit characters)
10. Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
11. Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:

• was originally hired to a time-limited position under a competitive appointment; AND,
• served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; AND,
• performed at an acceptable level of service during each period of service; AND,
• if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing?

To verify your eligibility, you must provide a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) and performance appraisal that demonstrates you meet the requirements outlined in the 5 U.S.C. 9602.
(limit characters)
12. Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?

-OR-

Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?

-OR-

Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?

To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
(limit characters)
13. Are you a current Federal employee in the excepted service in an agency covered by an Interchange Agreement with at least one year of service in that position?  

For more information, review Interchange Agreements with Other Merit Systems

-OR-

Are you a current:
• Postal Career Service Employee;
• Postal Rate Commission Employee;
• Government Accountability Office (GAO) Employee; or,
• Administrative Office of the U.S. Courts Employee?

For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management

To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
(limit characters)
14. Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?

For more information, review USAJOBS Individuals with Disabilities resources.

To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
(limit characters)
15. Do you have prior Career or Career-Conditional Service with the Federal Government? If so, you may be eligible for reinstatement.

To verify your eligibility, you must submit a copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your separation SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field box 24. is 1 or 2); AND, 
  • your status in the competitive service (Position Occupied field box 34. is 1).
  • highest grade previously held (Grade or Level field box 18.)
(limit characters)
16. Are you currently employed as a civilian employee in the competitive service in a federal agency other than the Department of Veterans Affairs?
 
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND,
  • your status is in the competitive service (Position Occupied field is 1)
For more information visit here T5 Transfer
(limit characters)
17. Are you a veteran whose latest discharge was under honorable conditions spouse, widow/widower, or parent of a veteran,  AND you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
  • are entitled to veterans' preference; OR,
  • are eligible for derived preference as a spouse, widow/widower, or parent of a veteran?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service. If applying as a spouse, widow/widower, or parent of a veteran eligible for derived preference you must provide acceptable documentation of your preference eligibility as outlined on the SF-15 form.  *Note current Federal employees must also meet Time-in-Grade requirements.
(limit characters)
18. Are you a veteran who separated from active duty under honorable conditions AND you:
  • recently separated (within the past 3 years); OR,
  • are a disabled veteran; OR,
  • served on active duty during a war, campaign or expedition; OR,
  • received an Armed Forces Service Medal?
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
Assessment 1
Select the appropriate answer to each of the following questions based on your background and experience that demonstrates your ability to perform the duties of this position. When answering the assessment, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. General Experience for the GS-05 level of this position: Do you possess three years of general experience, one year of which was equivalent to the next lower grade (GS-04) or equivalent. General experience is experience with progressive responsibility that demonstrates the ability to gather data, meet internal and external customer needs, coordinate meetings, establish and maintain an efficient filing system, use of computer software (i.e. Microsoft Word, Excel, Outlook, Teams, etc.) to generate a variety of reports, and communicate effectively?
(limit characters)
2. Do you have a Bachelor's degree or an equivalent degree or 4 years of above high school education leading to such a degree?
(limit characters)
3. Do you possess equivalent combinations of successfully completed post-high school education and experience to meet total qualification requirements? NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.
(limit characters)
4. Do you have at least one year of specialized experience at the next lower grade level (GS-05) or equivalent? Specialized experience includes but is not limited to experience such as: gathering data, coordinating meetings, establishing and maintaining an efficient filing system, using computer software (i.e. Microsoft Word, Excel, Outlook, Teams, etc.) to generate a variety of reports, meeting internal and external customer needs and establishing priorities and meeting deadlines, serving as the clearing point for issues or problems that arise, skill in communicating with the public under stressful situations, and handling conflicts and problems with customers constructively and appropriately.
(limit characters)
5. Have you completed 1 full year of graduate-level education from an accredited college or university? Such education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR do you possess a Bachelor's degree with Superior Academic Achievement: SAA is defined as (1) cumulative GPA of 3.0 or higher out of a possible 4.0 for all completed undergraduate courses, or those completed in the last 2 years of undergraduate study; (2) GPA of 3.5 or higher out of a possible 4.0 for all courses in your major field of study, or those courses in your major completed in the last two years; (3) Rank in the upper one-third of your class in the college, university, or major subdivision; or (4) Membership in a national honor society (other than freshman honor societies)?
(limit characters)
6. Do you possess equivalent combinations of successfully completed graduate level education and experience to meet total qualification requirements? NOTE: Only graduate level education (beyond 4 years of under-graduate level education earned) is creditable.
(limit characters)
7. This position requires a possession of a valid state driver's license. Do you possess a valid state driver's license?
(limit characters)
8. Do you possess a typing speed of 40 wpm or higher?
(limit characters)
9. Time-in-Grade Restriction - Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. These applicants must have held the GS-05 grade or higher for a year to meet this requirement for the GS-07 level of this vacancy. The grade may have been in any occupation but must have been held in the Federal service. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
10. Perform a wide variety of administrative duties in support of cemetery operations.
(limit characters)
11. Perform tasks related to eligibility determination for benefits or services.
(limit characters)
12. Ensure that applications/forms are processed and completed in a timely manner.
(limit characters)
13. Obtain required information for eligibility and administration of benefits and services.
(limit characters)
14. Conduct a complete review of requests for services to ensure proper eligibility documentation is submitted.
(limit characters)
15. Ensure requests are completed in accordance with state law and federal policy.
(limit characters)
16. Select the appropriate software for specific tasks and operating systems.
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17. Maintain close control and follow up on work to assure timely completion.
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18. Coordinate with others to complete a project or accomplish work related activities.
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19. Establish own work priorities to accomplish assignments.
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20. Process incoming forms, records, and other documents.
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21. Perform scheduling activities including notifications and reminders.
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22. Monitor committal services for compliance with organizational standards.
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23. Represent the organization at committal services.
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24. Meet the needs of customers both internally and externally while supporting the organization's mission.
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25. Treat customers in a courteous, tactful, and respectful manner.
(limit characters)
26. Provide the customer with consistent information according to established policies and procedures.
(limit characters)
27. Maintain professionalism while dealing with sensitive or controversial issues and situations.
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28. Answer questions and provides information to customers regarding products and services.
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29. Coordinate services and acts as liaison with external organizations or contacts.
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30. Demonstrate a high degree of care, compassion, and professionalism when working with internal and external customers.
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31. Effectively communicates during stressful situations with the public.
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32. Handles conflicts and problems in dealing with customers constructively and appropriately.
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33. Perform clerical office automation and typing duties in support of operations.
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34. Regularly use organizational programs and software.
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35. Respond to inquiries from management, co-workers, and the public answering questions and providing resolutions.
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36. Proofread documents and correspondence to address formatting, grammatical, consistency, or typographical errors.
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