Forest Service Logo
Position Title
PROGRAM SUPPORT ASSISTANT
Agency
Forest Service
Announcement Number
24-WO-LEO-12537883-LS Opens in new window
Open Period
Tuesday, September 17, 2024 to Tuesday, September 24, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
PLEASE READ THE FOLLOWING ELIGIBILITY QUESTIONS CAREFULLY. Your answers will be used to determine your eligibility to apply to this job opportunity announcement. You will be considered under the eligibility option(s) to which you answer YES. Select YES to all eligibility options for which you want to be considered. If you respond NO to meeting the criteria for all the eligibilities, you will not be considered for the position(s) under this announcement.

NOTE: You must submit the required supporting documentation to receive consideration for EACH selected eligibility. Failure to provide the required documents will result in an ineligible rating and your application will be excluded from consideration.
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1. Are you a current Forest Service employee who currently holds a career or career conditional appointment? (limit characters)
2. Are you a Forest Service employee who currently holds a career or career conditional appointment AND you have held or currently hold a position on a permanent basis in the competitive service with the same or higher promotion potential of the position being advertised? (limit characters)
3.
Are you a current USDA employee who meets the definition of a "surplus" or "displaced" employee, in which received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF)? If yes, confirm:

• you are located in the same local commuting area as the vacancy;  AND,
• you are applying to a position that is at or below the grade level of the position from which you will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.
 
 
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4. Are you a current or former employee of the US Forest Service who is claiming eligibility under the Land Management Workforce Flexibility Act and:
  • was originally hired to a time-limited position under a competitive appointment; and,
  • served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
  • most recent period of qualifying service was with the US Forest Service; and,
  • performed at an acceptable level of service during each period of service; and,if you are no longer employed by the US Forest Service, have been separated for no more than two years, and whose most recent separation was for reasons other than misconduct or performance?
Note:  Service must be in the competitive service and have been at a successful level of performance or better.   Part-time and intermittent service will be credited only for time actually worked.  Non-pay status (such as LWOP) is credited for up to six months in a calendar year; anything beyond six months is not credited.  Applicants are responsible for providing sufficient information/documentation to determine if the 24 month criteria is met.



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5. Have you registered for reemployment consideration AND meet one of the below: 

• Are you a current or former competitive service USDA employee who will be or was separated by Reduction-In-Force (RIF) and received a rating of satisfactory or above as your last annual performance rating? 
OR 
• Are you a former USDA competitive service employee who separated due to a compensable injury or disability?
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Preferences
1. Are you a current or former Political appointee, Presidential appointee, and/or non-career Senior Executive Service (SES) appointee? (limit characters)
2. Select the lowest grade you are willing to accept for this position. (limit characters)
3. Please enter at least 3 references below. Include first and last name, phone number and email address.
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4. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
Assessment 1
Thank you for your interest in this position. We will evaluate your resume and responses to this questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification and must be fully supported by your resume and supporting documents. (limit characters)
From the statements below, select the one response that best describes your experience and/or education as it pertains to meeting the basic requirements for Program Support Assistant. Please select only one response. If you do not meet the basic requirements, you will not receive consideration for this position. (limit characters)
1. For Program Support Assistant GS-0303-5. Select the statement(s) that best describes your education and/or experience. Experience claimed must be supported in your resume. Transcripts must be attached if using education to qualify for this position. (limit characters)
2. For the Program Support Assistant GS-0303-6. Select the statement(s) that best describes your education and/or experience. Experience claimed must be supported in your resume. Transcripts must be attached if using education to qualify for this position. (limit characters)
3. For the Program Support Assistant GS-0303-7. Select the statement(s) that best describes your education and/or experience. Experience claimed must be supported in your resume. Transcripts must be attached if using education to qualify for this position. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
4. Greet visitors and answer the telephone and provide explanation of office function. (limit characters)
5. Provide administrative support in the specialized area or program the unit/staff supports. (limit characters)
6. Recommend administrative policies, plans, and procedures to provide effective solutions. (limit characters)
7. Review changes to policies and procedures and its effect on the administrative work of the organization. (limit characters)
8. Provide Program Support for the work unit assigned, including participating in planning support work. (limit characters)
9. Responsible for office support activities such as travel, arrangement and updates, paycheck and time accounting, purchasing, safety and security support, record keeping, incoming/outgoing mail and parcel support, budget assistance, facility/property accounting and maintenance contact and scheduling of resources. (limit characters)
10. Serve as office clerk responsible for office support activities such as paycheck and time accounting, purchasing, record keeping, incoming/outgoing mail and parcel support. (limit characters)
11. Develop new program support processes to meet unit needs (e.g., Administrative Office Procedures Handbook, files maintenance, etc.) (limit characters)
12. Responsible for the administrative oversight of various business processes, which include maintaining tracking logs, action items, managing administrative suspense items and transaction records. (limit characters)
13. Assist in developing annual budget, e.g. monitoring spending, tracking and providing information on costs, and reviewing for consistency, accuracy, and procedural/reporting requirements. (limit characters)
14. Participate in program, budget planning and correlating of work plans according to administrative and regulatory requirements. (limit characters)
15. Use database or spreadsheet software to enter, revise, sort or calculate and retrieve data reports. (limit characters)
16. Use word processing software and printing equipment to create, copy, edit, store, retrieve, and print a variety of documents using pre-recorded formats, form letters, standard paragraphs, and mailing lists. (limit characters)
17. Store electronic documents with agency appropriate passwords, accessibility settings and naming conventions. (limit characters)
18. Submit computed travel voucher documents for signature, approval, payment, and schedules travel accommodations. (limit characters)
19. Works with local staff to process and document procurement requests for field and office supplies and equipment. (limit characters)
20. Process incoming communication, mail, administrative email, faxes, and routine and sensitive correspondence. (limit characters)
21. Oversee various business processes, which may include maintaining tracking logs, action items, managing administrative suspense items and transaction records (limit characters)
22. Reviews all formal outgoing correspondence for proper format, grammar, punctuation, etc., in accordance with correspondence guidelines. (limit characters)
23. Review outgoing correspondences for proper format, grammar, punctuation, etc., in accordance with unit guidelines. (limit characters)
24. Prepare correspondence, reports, and forms; hard-copy and electronic record keeping; mail distribution and collection; travel arrangements and updating; and safety and security related tasks. (limit characters)
25. Maintain detailed records and supporting materials for the budget to ensure adequate compliance for audits and historical reference. (limit characters)
26. Coordinate processing forms and reports for public information maintaining approval records for the unit. (limit characters)
27. Disseminate administrative information to unit employees. (limit characters)
28. Serve as liaison for administrative support that is provided by other units (e.g., national or regional offices). (limit characters)
29. Handle other general services for the unit, such as the acquisition, storage, and maintenance of field and office supplies. (limit characters)
30. Assist with administrative work related to record keeping, filing, unit planning, monitoring, resource studies, purchasing, minor budget tasks, travel, human resources, property management, facility liaison, and other related tasks. (limit characters)
31. Disseminate administrative information to unit employees. (limit characters)
32. Communicate applicable laws, regulations, directives, and policies to unit personnel for administrative work relating to acquisitions, payroll, human resources, agreements, travel, facilities, safety, security, and other related issues. (limit characters)
33. Distribute administrative information to unit employees and serve as liaison for administrative support provided to the unit. (limit characters)
34. Assist in developing solutions for administrative problems within the unit and the larger administrative program. (limit characters)
35. Assist as point of contact for property management to ensure proper disposal of equipment. (limit characters)
36. Advise procedural and documentation requirements for unit programs, plans, and annual progress reports. (limit characters)
37. Schedule conferences and meetings for the unit, including arranging logistics, preparing agendas, and notifying participants. (limit characters)
38. Your responses to the Announcement and Assessment Questionnaires, along with your resume and all supporting documentation are subject to evaluation and verification to ensure accuracy. Submitting false information or attempts to falsify information may be grounds for disqualifying you or for terminating you after you have been hired. Please take this opportunity to review your responses to ensure their accuracy. (limit characters)