- Position Title
- Program Analyst (Ombudsman)
- Agency
- Defense Logistics Agency
- Announcement Number
- DLAAvn-24-12257357-MP Opens in new window
- Open Period
- Monday, September 23, 2024 to Friday, October 4, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a veteran who separated from active duty under honorable conditions and you:
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more OR
• retired from active military service with a service-connected disability rating of 30% or more?
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. Please also provide your disability letter which includes the combined service connected disability percentage rating from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15((SF-15 (PDF file)). .
For more information, review USAJOBS Veterans resources.
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more OR
• retired from active military service with a service-connected disability rating of 30% or more?
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. Please also provide your disability letter which includes the combined service connected disability percentage rating from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15((SF-15 (PDF file)). .
For more information, review USAJOBS Veterans resources.
3.
Are you the spouse of a member of the Armed Forces on active duty?
-OR-
Are you the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources.
-OR-
Are you the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources.
4.
Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?
If yes, confirm:
• you are located in the same local commuting area of the vacancy
• your grade is equivalent to or below the grade level of the vacancy and
• your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center.
If yes, confirm:
• you are located in the same local commuting area of the vacancy
• your grade is equivalent to or below the grade level of the vacancy and
• your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center.
5.
Are you an employee of the agency advertising this position and applying to be considered for a Reassignment, Change-to-Lower Grade or Re-promotion to a grade previously held? You must submit a copy of your most recent SF-50, Notification of Personnel Action.
6.
Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review https://help.usajobs.gov/working-in-government/unique-hiring-paths/individuals-with-disabilities
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review https://help.usajobs.gov/working-in-government/unique-hiring-paths/individuals-with-disabilities
7.
Eligible: I am a PPP DoD retained grade preference eligible. I am exercising my preference eligibility to positions within the local commuting area. I certify that I am within my 2-year period of grade retention and have not accepted nor declined a permanent, continuing Federal or non-appropriated fund position in the local commuting area.
Supporting Documentation: You must provide a signed Retained Grade PPP Self-Certification Checklist, DD3145-1 (whs.mil), a copy of your Notification of Personnel Action, Standard Form (SF) 50 effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
Are you a Priority Placement Program DoD Retained Grade Preference Eligible?
Supporting Documentation: You must provide a signed Retained Grade PPP Self-Certification Checklist, DD3145-1 (whs.mil), a copy of your Notification of Personnel Action, Standard Form (SF) 50 effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
Are you a Priority Placement Program DoD Retained Grade Preference Eligible?
8.
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
I am an MR or NG Reserve Technician who will lose or has lost my military membership through no fault of my own after completing at least 15 years of technician service and a minimum of 20 years of service creditable for non-regular retirement. I am exercising my preference eligibility to DoD positions within my local commuting area in accordance with Section 3329(b) of Title 5, U.S.C. This preference eligibility is valid for 1 year after separation.
NOTE: By using this eligibility, you certify that you have not obtained permanent Federal employment, nor have you accepted or declined a PPP job offer.
Supporting Documentation: If you indicate "yes" to this question, you must submit a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation, such as the notification letter you received showing you are no longer eligible for military or NG membership (through no fault of your own) and that you have completed at least 15 years of technician service and a minimum of 20 years of service creditable for non-regular retirement.
Are you a Priority Placement Program (PPP) DoD Military Reserve (MR) and National Guard (NG) Technician Eligible?
I am an MR or NG Reserve Technician who will lose or has lost my military membership through no fault of my own after completing at least 15 years of technician service and a minimum of 20 years of service creditable for non-regular retirement. I am exercising my preference eligibility to DoD positions within my local commuting area in accordance with Section 3329(b) of Title 5, U.S.C. This preference eligibility is valid for 1 year after separation.
NOTE: By using this eligibility, you certify that you have not obtained permanent Federal employment, nor have you accepted or declined a PPP job offer.
Supporting Documentation: If you indicate "yes" to this question, you must submit a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation, such as the notification letter you received showing you are no longer eligible for military or NG membership (through no fault of your own) and that you have completed at least 15 years of technician service and a minimum of 20 years of service creditable for non-regular retirement.
Are you a Priority Placement Program (PPP) DoD Military Reserve (MR) and National Guard (NG) Technician Eligible?
9.
Eligible: I am a military spouse who has relocated or will relocate within 30 days with my active duty sponsor on a permanent change of station (PCS) move to a new active duty assignment. I am exercising my preference eligibility to positions within the local commuting area of the new duty station. I certify that I have not accepted nor declined a permanent, continuing Federal or non-appropriated fund position in the local commuting area of the new duty location.
NOTE 1: Military spouses are eligible for one noncompetitive appointment using their preference eligibility for the duration of the active duty sponsor's relocation to the new permanent duty station, as long as the military spouse has not declined or accepted a permanent, continuing Federal or non-appropriated fund position in the geographical area of the PCS orders. If you certify that you have not used your preference at your sponsor's new duty location and it is discovered to be untrue, you may be subject to loss of MSP and possible disciplinary action.
NOTE 2: MSPs using eligibility EO 13473 cannot be appointed until they have relocated with the military sponsor to the new duty station.
Supporting Documentation: You must provide a signed Military Spouse PPP Self-Certification Checklist, https://publicfileshare.chra.army.mil/USAStaffing/DD_3145-4_Military_Spouse_PPP_SelfCertification_Checklist_v2.pdf
PCS orders/verification of duty location assignment, a copy of marriage certificate or license and documents as listed on the Military Spouse PPP Self-certification Checklist. .
Are you a Priority Placement Program DoD Military Spouse Preference Eligible?
NOTE 1: Military spouses are eligible for one noncompetitive appointment using their preference eligibility for the duration of the active duty sponsor's relocation to the new permanent duty station, as long as the military spouse has not declined or accepted a permanent, continuing Federal or non-appropriated fund position in the geographical area of the PCS orders. If you certify that you have not used your preference at your sponsor's new duty location and it is discovered to be untrue, you may be subject to loss of MSP and possible disciplinary action.
NOTE 2: MSPs using eligibility EO 13473 cannot be appointed until they have relocated with the military sponsor to the new duty station.
Supporting Documentation: You must provide a signed Military Spouse PPP Self-Certification Checklist, https://publicfileshare.chra.army.mil/USAStaffing/DD_3145-4_Military_Spouse_PPP_SelfCertification_Checklist_v2.pdf
PCS orders/verification of duty location assignment, a copy of marriage certificate or license and documents as listed on the Military Spouse PPP Self-certification Checklist. .
Are you a Priority Placement Program DoD Military Spouse Preference Eligible?
10.
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Preference Eligible Technician Receiving Disability Retirement
I am an MR or NG Technician who will be or has been involuntarily medically retired due to a service-connected medical disability that disqualifies me from military membership or from holding my required military grade, and have applied for or am receiving a disability retirement annuity. I am exercising my preference eligibility to DoD positions within my local commuting area. I understand that the position for which I am applying must be at the same grade or equivalent level, tenure, and work schedule as the position held currently or upon separation.
NOTE: By using this eligibility, you certify that you have not obtained permanent Federal employment, nor have you accepted or declined a PPP job offer.
Supporting Documentation: If you indicate "yes" to this question, you must submit a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist and copies of the appropriate documentation, such as the notification letter you received that states you are no longer eligible for Reserve membership due to a service-connected disability.
Are you a Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Preference Eligible Technician Receiving Disability Retirement?
I am an MR or NG Technician who will be or has been involuntarily medically retired due to a service-connected medical disability that disqualifies me from military membership or from holding my required military grade, and have applied for or am receiving a disability retirement annuity. I am exercising my preference eligibility to DoD positions within my local commuting area. I understand that the position for which I am applying must be at the same grade or equivalent level, tenure, and work schedule as the position held currently or upon separation.
NOTE: By using this eligibility, you certify that you have not obtained permanent Federal employment, nor have you accepted or declined a PPP job offer.
Supporting Documentation: If you indicate "yes" to this question, you must submit a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist and copies of the appropriate documentation, such as the notification letter you received that states you are no longer eligible for Reserve membership due to a service-connected disability.
Are you a Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Preference Eligible Technician Receiving Disability Retirement?
11.
Are you an employee of the agency advertising this position and applying to be considered for a Promotion? You must submit a copy of your most recent SF-50, Notification of Personnel Action.
12.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
13.
Are you currently employed as a civilian employee in the competitive service in a federal agency other than the agency hiring for this position and are applying a for a promotion?
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
14.
Are you currently employed as a civilian employee in the competitive service in a federal agency other than the agency hiring for this position and have held a position at or above the target grade for this position?
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
15.
Are you a veteran whose latest discharge was under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
- are entitled to veterans preference?
For more information, review USAJOBS Veterans resources.
Preferences
1.
Your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Information provided in the application process may be investigated. Deliberate attempts to falsify your application information may result in being removed from consideration and could be grounds for disqualifying you or for dismissing you from employment should you be selected for this position. Please ensure the responses you provide are accurate and truthful.
Certification of Information Accuracy - I certify that, to the best of my knowledge and belief, all of the information submitted by me in this application, supporting materials and/or information provided in any interview associated with the examination process will be true and accurate; and that misrepresenting my experience or education, or providing false or fraudulent information, may be grounds for not hiring me, disciplinary action or termination; and that false or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Certification of Information Accuracy - I certify that, to the best of my knowledge and belief, all of the information submitted by me in this application, supporting materials and/or information provided in any interview associated with the examination process will be true and accurate; and that misrepresenting my experience or education, or providing false or fraudulent information, may be grounds for not hiring me, disciplinary action or termination; and that false or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
2.
Do you have a current (or last) performance rating of at least Fully Successful or the equivalent?
3.
Have you received a Voluntary Separation Incentive Payment (VSIP) in the past 5 years?
4.
Are you a former Federal employee who has retired and is receiving an annuity either under the Civil Service Retirement System (CSRS) or Federal Employees Retirement System (FERS)?
NOTE: If you are receiving a temporary medical disability retirement OR are a retired Military Service Member your response should be NO.
NOTE: If you are receiving a temporary medical disability retirement OR are a retired Military Service Member your response should be NO.
5.
This question is for informational purposes only. Please select from the following to indicate how you discovered the position you are currently applying for. You may select more than one item.
Assessment 1
1.
From the descriptions below, select the letter that BEST describes the highest level of experience that you fully possess in order to minimally qualify for this position. Read all of the statements completely before making your selection.
In this part you will respond to questions about your experience as it relates to the position for which you are applying. Carefully review the level descriptions (A to E) listed below. For each task question, choose the level description that best describes your experience and/or training. Your responses must be fully supported within the text of your resume. Failure to properly identify your experience may result in the lowering of your overall score and/or your disqualification for this position.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Conducting analyses through a review of reports, studies, and evaluations
3.
Applying an integrated approach to the monitoring, analyzing, and assessing of the full range of complex, diverse Agency HRM program issues.
4.
Developing, interpreting, and analyzing data extracts and reports from automated HR databases and/or develops the most efficient and effective automated systems approaches for presenting HR reports and graphics for management.
5.
Obtains complex technical and program information from a wide variety of sources, analyze it, and develop policy and internal control recommendations for review by higher level managers
6.
Experience as the principal technical advisor to high-level Agency management officials performing exceedingly complex work assignments involving a wide assortment of functional areas such as Human Resources, Equal Employment Opportunity (EEO) Program, agency or negotiated grievance procedures, the Inspector General (e.g. fraud, waste, and abuse), and the General Counsel (e.g. ethics), among others.
7.
Providing an independent, informal, neutral, and confidential forum to hear and assist in addressing concerns of employees, patrons, internal business organizations, contractors, licensees, and business partners, and to advocate for systematic organizational change when appropriate.
8.
Interpreting laws, regulations, Office of Personnel Management (OPM) and Department of Defense (DOD) policies, and standards and disseminates implementing instructions throughout the agency to ensure compliance, consistent application and incorporation of the Director's vision and goals, and fair treatment of employees.
9.
From the list below please select those areas you have experience representing the kinds of issues, questions, and concerns presented to the Agency Ombudsman under often contentious and oppositional settings (Select all that apply.)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
10.
Composes and presents high-level briefings and formal presentations of findings, conclusions, and recommendations.
11.
Prepares comprehensive reports, responses to inquiries, justifications, and background papers on the technical aspect of areas of expertise and assignment.
12.
Representing the Directorates and the Agency on working groups, steering groups, or other meetings and conferences.
13.
From the list below, select the response which corresponds to the highest level of education you have achieved. Education claimed may be verified upon selection. If you do not possess or unable to provide proof of education claimed, you may be found ineligible.
14.
Have you received an honorary or monetary award from your employer (government civilian, military, or private sector) during the last 3 years?