- Position Title
- Recreation Fee Technician
- Agency
- National Park Service
- Announcement Number
- PW-1549-YOSE-25-12569817-DE Opens in new window
- Open Period
- Wednesday, October 23, 2024 to Wednesday, October 30, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
5.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
Preferences
1.
Select the lowest grade you are willing to accept for this position.
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
2.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (MUST include beginning and ending month/year e.g., 5/2019-10/2019 or 5/10/2019-10/20/2019), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the exact hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
3.
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
4.
Some of these are Career-Seasonal positions and subject to release and recall procedures. A permanent career-seasonal position includes all the benefits of permanent employment but does not provide employment on a full year-round basis. Non-pay dates vary depending upon the actual position being filled. As such, the selectee will be in a non-pay/non-duty status for a period ranging from two to twenty-two weeks.
After their first service year, Career Seasonal employees are guaranteed to work at least 6 months per year, but not more than 50 weeks per year. An employment agreement is required and can be changed annually. Are you willing to accept a permanent, career seasonal position?
After their first service year, Career Seasonal employees are guaranteed to work at least 6 months per year, but not more than 50 weeks per year. An employment agreement is required and can be changed annually. Are you willing to accept a permanent, career seasonal position?
Assessment 1
Thank you for your interest in these permanent or career-seasonal positions at Yosemite National Park. Your responses to this questionnaire, in conjunction with the other portions of your completed application, will be evaluated to determine your qualifications for this position. Please carefully follow all instructions before submitting your responses. Once you have submitted your application, items that are left blank will not receive credit.
Minimum Qualification Requirements for Recreation Fee Technician GS-0503-05
1.
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform Recreation Fee Technician work at the GS-05 level or equivalent. Read all responses before making your selection. If you leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
Minimum Qualification Requirements for Recreation Fee Technician GS-0503-06
2.
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform Recreation Fee Technician work at the GS-06 level or equivalent. Read all responses before making your selection. If you leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
Quality Ranking Factor - Cash handling and collection
Select “Yes” or “No” to the following question(s).
3.
Do you have experience collecting and accounting for monies?
Manages Resources
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Calculating prices, processing cash and credit card transactions for customer purchases/payments.
5.
Selling merchandise or accountable property such as tickets or passes, and filling out daily shift accounting reports for sales.
6.
Taking precautions with funds collected or accountable stock to safeguard from theft, fraud, and misuse.
7.
Performing opening and closing shift functions according to standard operating procedures and maintaining security of facility.
8.
Processing transactions involving multiple financial transaction receipts such as upgrades or returns.
Customer Service
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
9.
Clearly communicating and simplifying explanations of fees and refund policies to visitors by phone, email, or in person.
10.
Working independently handling public complaints and/or other issues under stressful or controversial situations.
11.
Answering recurring visitor (or customer) questions while maintaining a professional demeanor.
12.
Assessing and responding to operational program needs.
Interpersonal Skills
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
13.
Demonstrating understanding, courtesy, tact, empathy, concern in handling adversarial, contentious, hostile, or otherwise stressful situations.
14.
Interacting with a diverse public representing a cross-section of the nation and other countries to include different cultures; ages; social, ethnic, and economic groups, etc.
15.
Maintaining courtesy and rapport when handling a high volume of customers and/or visitor contacts.
16.
Interacting with others to resolve interpersonal team conflicts.
Technology Application
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
17.
Operating electronic cash register, point-of-sale system, or similar automated system or software to conduct financial transactions.
18.
Operating remittance software programs such as OTCnet, RBMS/ D365R, or similar banking programs.
19.
Troubleshooting minor malfunctions on fee-related technology and equipment.
20.
Using spreadsheet programs such as Excel to record financial or fee related data.
21.
Generate electronic deposit tickets using automated deposit systems approved by the U.S. Treasury.
Technical Competence (GS-06 only)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
22.
Performing recurring or standardized accounting transactions such as remittances and bank deposits in automated financial systems.
23.
Compiling, organizing and reviewing financial, accounting and/or revenue data.
24.
Identifying and troubleshooting accounting problems by correcting difficult errors which may involve correction of related reports.
25.
Maintaining accountability records (i.e. revenue, credit card chargebacks, inventory, accountable stock).