- Position Title
- IT Specialist (APPSW)
- Agency
- Deputy Assistant Secretary for Information and Technology
- Announcement Number
- SPM-24-KJ-12574300-BU Opens in new window
- Open Period
- Tuesday, October 22, 2024 to Thursday, October 31, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience is subject to verification by investigation. You may be asked to provide specific examples or documentation of experience as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Selective Placement Factor: This position includes a skill, knowledge, ability, or other worker characteristic basic to -and essential for satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent the minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume.
Selective Placement Factor: This position includes a skill, knowledge, ability, or other worker characteristic basic to -and essential for satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent the minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume.
1.
Do you have demonstrated technical and management experience with VistA Electronic Health Record?
Individual Occupational Requirement (IOR): This section includes questions about the basic requirements for this vacancy. Carefully read the following descriptions and select ONE statement below that best describes how your experience meets the basic requirements for an IT Specialist (APPSW), GS-2210-14. Applicants must meet the basic requirements in the individual occupational requirements to be fully qualified for the specified series and entry grade.
NOTE: The basic requirements MUST be substantiated in your resume. Failure to provide the required information will render your application ineligible for consideration. Read all responses before making your selection.
Basic Requirements: This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience.
Experience: Applicants must have IT-related experience demonstrating each of the four competencies listed below at a proficiency level equivalent to the next lower grade level in federal service.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
NOTE: The basic requirements MUST be substantiated in your resume. Failure to provide the required information will render your application ineligible for consideration. Read all responses before making your selection.
Basic Requirements: This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience.
Experience: Applicants must have IT-related experience demonstrating each of the four competencies listed below at a proficiency level equivalent to the next lower grade level in federal service.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
2.
Do you possess the Individual Occupational Requirement for the GS-2210-14, as described above?
Specialized Experience: You must possess one year of specialized experience equivalent to at least the GS-13 level.
3.
From the descriptions below, select the letter that corresponds to the highest level of experience that demonstrates your ability to perform the work of an IT Specialist (APPSW), at the GS-14 grade level. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response or leave this question blank, you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
Verification Statement: Your rating is subject to verification based on the resume, narratives and other relevant documents you submit, and through verification of references as appropriate. Deliberate attempts to falsify information are grounds for non-selection and for termination. In addition, falsifying information on your application can result in your being barred from Federal employment.
4.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in not being considered for this position.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
5.
Possess mastery technical knowledge of IT infrastructure engineering policies, processes,
best practices, and requirements as they relate to hardware platform and operating system
technologies and a health delivery systems environment.
best practices, and requirements as they relate to hardware platform and operating system
technologies and a health delivery systems environment.
6.
Mastery of/skill in applying systems engineering concepts and factors such as: structured
design; supportability; survivability; reliability; scalability; and maintain ability sufficient to
ensure that applications are optimized for state-of-the-art technology and functionality.
design; supportability; survivability; reliability; scalability; and maintain ability sufficient to
ensure that applications are optimized for state-of-the-art technology and functionality.
7.
Act as a primary stakeholder in the underlying information technology (IT) operational
processes and functions that support the service, provide direction and monitor all
significant activities so the service is delivered successfully.
processes and functions that support the service, provide direction and monitor all
significant activities so the service is delivered successfully.
8.
Coordinate and manage the overall service provided to a customer end-to-end.
9.
Provide input to implementation plans and standard operating procedures.
10.
Apply cybersecurity functions (e.g., encryption, access control, and identity
management) to reduce exploitation opportunities.
management) to reduce exploitation opportunities.
11.
Provide ongoing optimization and problem-solving support.
12.
Work with other service managers and product owners to balance and prioritize
services to meet overall customer requirements, constraints, and objectives.
services to meet overall customer requirements, constraints, and objectives.
13.
Provide advice on project costs, design concepts, or design changes.
14.
Gather feedback on customer satisfaction and internal service performance to foster
continual improvement.
continual improvement.
15.
Perform needs analysis to determine opportunities for new and improved business
process solutions.
process solutions.