Veterans Health Administration Logo
Position Title
Health Technician (hearing instrument)
Agency
Veterans Health Administration
Announcement Number
CAZP-12574551-25-AC Opens in new window
Open Period
Wednesday, October 16, 2024 to Thursday, May 29, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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2. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
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By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
Assessment 1
INSTRUCTIONS: Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. Your application package will be reviewed to verify answers. Please ensure your resume clearly reflects specific details of experience, lists complete dates of employment, and indicates if the employment was part time (list hours per week) or Full time to properly credit your experience. Resume/CV required Resume: Your resume should include the following information for each job that you list: Job title; Complete Workplace Addresses; Duties (be as detailed as possible); Month and year start/end dates (e.g. June 2007 to April 2008); Full-time, part-time status (include hours worked per week). (limit characters)
Please select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. Basic requirements Select "Yes" or "No" to the following question(s). (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. English Language Proficiency: Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English.

Are you proficient in spoken and written English?
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2. Citizenship: Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S.C. ? 7407(a).

Are you a Citizen of the United States?
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3. Experience and Education:
  • Experience. Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists;
OR 
  • Education. Successful completion of two academic years above high school that includes coursework related to the field: hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology or other general healthcare areas.
NOTE: There is no combination of education and experience which can be substituted for the basic requirements.

Do you meet the above criteria?
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Select “Yes” or “No” to the following question(s). (limit characters)
4. Licensure or Registration:

Individuals must hold a full, current and unrestricted license or registration to practice as a HIS in a state, territory, commonwealth or the District of Columbia. License must be active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS).

Do you hold a full, current and unrestricted license or registration to practice as a HIS that is certified by the (NBC-HIS)?
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5. Individuals must hold active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS).

Exception for Non-Board Certified Health Technician (HIS):
  • Non-board certified applicants who otherwise meet the eligibility requirements for appointment, may be given a temporary appointment as a graduate Health Technician (HIS) under the authority of 38 U.S.C. ? 7405(c)(2)(B).
  • Non-board certified individuals shall only provide care under the supervision of a licensed audiologist.
  • Non-board certified individuals may only be appointed at the entry level and may not be promoted/converted until board certification is obtained.
  • Temporary appointments of non-board certified Health Technician (HIS) may not be extended beyond two years or converted to a new temporary appointment

Do you hold this board certification or are you willing to accept a graduate appointment for no more than two years at a GS-05 level?
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6. In addition to the basic requirements outlined the following criteria must be met when determining the grade of candidates.

For the Health Technician (HIS), GS-05:


Experience:
  • None beyond the basic requirements.
  • Knowledge, Skills, and Abilities (KSAs) for this position:
  • Knowledge of basic anatomy of the head and neck.
  • Knowledge of basic infection control procedures and guidelines.
  • Skill in using basic computer software to complete tasks such as using email, creating spreadsheets and word processing.
  • Ability to communicate orally and in writing.
  • Ability to follow verbal and written instructions.
  • Ability to maintain stock and supply level inventories.
Have you performed the following knowledge, skills and abilities listed above?
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7. GS-6 Full-Performance Level Experience: I possess at least one full year of experience as a Health Technician - Hearing Instrument Specialist at the next lower level (GS-5) which demonstrates the KSAs related to the duties of the position to be filled. In addition,

I can demonstrate the following KSAs:
  • Knowledge of normal and abnormal ear anatomy.
  • Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers nd manufacturer software.
  • Skill in documenting patient procedures and patient devices.
  • Skill in providing patient education for hearing aid use, to include assisting patient with hearing aid insertion, removal and hygiene (cleaning and disinfection)
  • Ability to provide patient education and training regarding hearing loss and communication strategies for various listening situations.
  • Ability to solve problems or make decisions regarding hearing aids, hearing assistive technology and patient care that is consistent with the documented and co-signed plan of care under the supervision of an audiologist.
Have you performed the following knowledge, skills and abilities listed above?
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INSTRUCTIONS: Transcript Reminder - If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)
INSTRUCTIONS: SF-50 Documentation Reminder - If you are a current or former Federal employee, you must provide a copy of your last or most recent SF-50, "Notice of Personnel Action." The SF-50 must identify your position, title, series, grade, step, tenure, and type of service (Competitive or Excepted). If you have previously held a higher grade and are applying based on that grade, you must provide a copy of the SF-50 showing you held the higher grade IN ADDITION to your last or most recent SF-50 indicating proof of status. This position is located within the Veterans Health Administration. (VHA). (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
8. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position. (limit characters)