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The following questions ask you to describe your educational background, your work, and other experiences in specific areas which relate to successful job performance.
You are to choose one answer to each question from among the alternatives presented. Do not omit answers unless instructed to do so. Other omissions may decrease your score.
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1.
During high school (grades 9 - 12), I made the semester honor roll:
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2.
The high school grade I most often received was:
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IF YOU DID NOT ATTEND COLLEGE, PLEASE SKIP TO ITEM 4.
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3.
The college grade I most often received was:
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4.
In the past three years the number of different paying jobs I have held for more than two weeks is:
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5.
I have been employed in work similar to that of the job covered by this examination:
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6.
In the past three years, my primary work experience has been in:
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7.
On my present or most recent job, my supervisor rated me as:
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8.
In the past three years the number of jobs I have been fired from is:
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9.
The number of civic or social organizations (which have regular meetings and a defined membership) that I belong to is:
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10.
In organizations to which I belong, my participation is best described as:
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11.
My previous supervisors (or teachers if not previously employed) would most likely describe my basic math skills as:
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ACCOMPLISHMENTS
The questions in this part relate to fundamental competencies, such as problem solving and oral communication, required for the job for which you are applying.
Please answer each question "A" for YES or "B" for NO.
Keep in mind the following:
1) Some questions refer to "work" experience. Unless otherwise stated, this includes experience you have gained through:
• School,
• Volunteer work,
• Military service,
• Paid employment,
• Hobbies, or
• Professional, charitable, religious, community, social, or other organizations.
2) Some questions include examples to help show the broad range of accomplishments and experience applicants might have. Read the entire question using the examples as a guide, but do not base your answers solely on the examples.
3) Some questions ask you if you received a grade of B or above in your schoolwork. On an A, B, C, D, F scale, a grade of B or above is considered an above average grade. If you were graded on a different scale, use the equivalent of a B or above on the type of scale on which you were graded.
Answer all questions to the best of your ability. Your responses are subject to verification through background checks, job interviews, and any other information obtained during the application process. Untruthful responses or any attempt to conceal information can result in your removal from a Federal job and in you being barred from seeking Federal employment in the future.
Remember:
A- For Yes
B- For No
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12.
Have you successfully done work that regularly involved determining appropriate products or services for customers or clients?
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13.
Have you successfully done work that regularly involved discussing sensitive information with others, or interviewing or surveying people, either in person or by telephone, to gather information they were reluctant to give?
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14.
Have you received favorable feedback about your ability to provide oral instructions or on-the-job training to others, or about your ability to instruct or coach others in athletic, leisure, or community activities?
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15.
Have you successfully planned activities for nonwork groups (for example, athletic teams, professional associations, religious groups, etc.)?
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16.
Have you successfully done work that regularly involved using negotiation or persuasion to help others avoid trouble or conflict or make positive changes in their lives (for example, worked for a crisis hotline, worked as a resident advisor, substance abuse counselor, etc.)?
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17.
Have you participated in training classes, workshops, or seminars outside of school that helped you improve your teamwork skills?
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18.
Have you effectively served on a problem-solving, planning, or goal-setting committee or team?
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19.
Have you written procedures or instructions that others have followed successfully (for example, instruction manuals, survey instructions, training materials, etc.)?
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20.
Have you received formal recognition for solving a work-related problem (for example, received an award, a letter of commendation, etc.)?
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21.
Have you taken the initiative to learn new skills or acquire additional knowledge that improved your performance at work or school, or in leisure activities?
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22.
Have you received favorable feedback for oral presentations you have given to management or other officials, or to the public (for example, for speaking at religious services, performing in theatrical productions, etc.)?
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23.
Have you successfully done work that involved writing technical or legal reports, or translating technical or other complex material into language that was more easily understood?
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24.
Have you received formal recognition (for example, received an award, letter of commendation, etc.) or been given certain assignments because of your ability to work well in a group?
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25.
Have you successfully done work that required you to identify what a customer or client needs?
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26.
Since high school, have you received a grade of B or above in oral communication classes (for example, speech, public speaking, theater, etc.) or participated in activities that improved your oral communication skills (for example, training classes, workshops, seminars, debate team, speech club, etc.)?
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27.
Have you often been asked to proofread or edit the writing of others for content, punctuation, spelling, and grammar?
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28.
Have you devised a strategy to overcome a major setback that successfully enabled you to complete a project on time or within budget?
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29.
Have you served on a decision-making board or committee (for example, student governing board, planning board, homeowners' association board, etc.)?
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30.
Have you successfully done work that regularly involved composing letters or writing reports containing several short paragraphs, such as investigation reports, accident reports, performance evaluations, etc.?
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31.
Have you effectively worked on a team that was quickly established to function in a crisis situation (for example, worked on a search and rescue mission)?
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32.
Have you successfully done work that frequently required you to present nontechnical information at briefings, meetings, conferences, or hearings?
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33.
Have you successfully reviewed and evaluated forms, applications, documents, or other information, not including contract proposals or bids, to make determinations (for example, to determine approval or denial of loans, eligibility for claims, etc.)?
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34.
Have you successfully done work that regularly involved verifying the accuracy of information or the relevance of information to a problem or a situation (for example, investigative work)?
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35.
Have you successfully done work that regularly involved negotiating with customers or clients to modify products or to resolve problems or disputes?
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36.
Have you successfully done work that regularly involved interacting or coordinating with people outside of your immediate work group (for example, people from other offices, departments, organizations, etc.)?
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37.
Have you successfully completed a long-term project outside of work where you were solely responsible for doing the work (for example, completed a thesis, wrote a book that was published, prepared a horse for competition that won a ribbon, restored an antique car, etc.)?
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38.
Have you successfully done work that regularly required you to modify plans to accommodate unexpected assignments or to respond to changing workloads, priorities, or deadlines?
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39.
Have you effectively participated as a member of an extracurricular school team or community team (for example, sports, cheerleading, debate, theater, neighborhood watch, etc.)?
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40.
Have you done work that involved writing brochures, press releases, or speeches?
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41.
Have you designed or developed something, on your own initiative, to help you or other employees better complete assignments (for example, designed a training manual)?
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42.
Have you successfully done work that regularly involved answering questions, gathering nonsensitive information, or providing assistance to others, either in person or by telephone?
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43.
Have you developed a formal mechanism to learn more about a problem (for example, developed a survey, conducted interviews or focus groups, etc.)?
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44.
Have you successfully completed a small-scale project (lasting several days or weeks) on or ahead of schedule with minimal supervision?
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45.
Have you suggested or made changes to products or procedures that resulted in better meeting customer needs?
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46.
Have you successfully done work that regularly involved relaying messages to co-workers, or providing information or giving simple instructions to customers or the public, either in person or by telephone (for example, worked as a receptionist, dispatcher, etc.)?
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47.
Have you received formal recognition for your ability to work well with others (for example, received a letter of recommendation or appreciation, an excellent performance appraisal rating, etc.)?
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48.
Have you successfully done work that regularly involved deciding how to handle disorderly people or situations?
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49.
Have you worked on a team that produced measurable improvements (for example, an increase in production, quality, customer satisfaction, or a decrease in costs, number of injuries, complaints, etc.)?
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50.
Have you received favorable feedback about your interpersonal skills when serving as a leader, instructor, or supervisor for academic, religious, community, sports, leisure, or work activities?
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51.
Have you successfully worked closely with a client over an extended period of time to complete a project or resolve a problem?
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52.
Have you broken a sales record or a similar record, regularly exceeded quotas or similar productivity standards, or received formal recognition for doing work that surpassed what was expected (for example, received a certificate of appreciation, bonus, etc.)?
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53.
Have you participated in post-high school activities that helped you improve your negotiation or persuasion skills (for example, college debate team, training classes, workshops, seminars, etc.)?
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54.
Have you received formal recognition for your written work (for example, received an award, letter of commendation, excellent performance appraisal rating, etc.)?
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55.
Have you successfully dealt with a disruption to regular operations in a way that allowed for completion of the work or continuation of a noncritical service?
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56.
Have you successfully completed a large-scale project (lasting several months or longer) on or ahead of schedule with minimal supervision?
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57.
Have you successfully done work that regularly involved conducting quality checks or following up with customers or clients to ensure satisfaction with a product or service?
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58.
Have you successfully done work that regularly involved making decisions about disclosure of sensitive or confidential information?
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59.
Have you successfully done work that regularly involved interacting with people, other than your co-workers, from a foreign country or from different ethnic or cultural backgrounds?
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60.
Have you successfully persuaded others to volunteer time, money, or resources to a cause, or recruited others to join an organization (for example, college, community groups, charities, etc.)?
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61.
Have you successfully resolved disagreements among a group of peers in a goal-oriented setting (for example, sports team, work group, theater group, cheerleading squad, etc.)?
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62.
Have you identified and solved a problem with a procedure, product, or service that benefited the organization (for example, saved the organization time or money, increased sales, reduced errors, etc.)?
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63.
Have you successfully done work that constantly required you to work under difficult time constraints?
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64.
Have you successfully done work that regularly required you to make quick decisions where the consequences were critical (for example, worked as a 911 operator, on an ambulance squad, etc.)?
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65.
Have you successfully planned an event such as a conference, fund-raiser, etc.?
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66.
Have you successfully done work that regularly involved answering questions, demonstrating a product or service, or providing assistance to customers, clients, or the public?
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67.
Have you participated in training classes, workshops, or seminars outside of school that helped you improve your self-management skills (for example, time management, goal setting, career development, etc.)?
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68.
Do you regularly monitor your progress toward achieving your career goals (for example, by initiating discussions about your career goals with your supervisor, employee counselor, mentor, etc.)?
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69.
Have you successfully done work where trust and cooperation were a matter of life and death (for example, firefighting, combat duty, law enforcement, rescue work, etc.)?
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70.
Have you successfully resolved conflicts among group or team members while acting in a leadership role for the group?
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71.
Have you successfully written reports that presented facts, findings, logical conclusions, and persuasive arguments (for example, wrote a thesis, briefing papers, policy papers, complex research papers, etc.)?
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72.
Have you successfully solved problems that occurred because of a critical emergency or a disruption of a life-saving operation, with very few resources or guidelines (for example, solved problems related to a natural disaster, a power outage in a hospital, etc.)?
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73.
Have you successfully done work that involved making personnel decisions (for example, who to hire, promote, or discipline) or deciding how to allocate equipment, materials, staff, etc.?
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74.
Have you successfully done work that regularly involved informally providing oral explanations of technical information or other complex information, such as regulations, policies, or procedures?
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75.
Have you successfully done work that often required you to accommodate last minute requests from customers or clients or to provide quality service in situations where timeliness is critical (for example, worked as a courier or travel agent, worked in newspaper publishing, etc.)?
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76.
Have you received formal recognition for providing good service to customers or clients (for example, received an award, a letter of commendation, an excellent performance appraisal rating, etc.)?
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77.
Have you successfully planned or monitored a large-scale project or program that involved several steps that were carried out over an extended period of time?
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78.
Have you successfully done work that regularly required you to determine resource requirements or monitor the use of resources (for example, staff, space, equipment, supplies, materials, etc.)?
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79.
Have you successfully persuaded management, other members of your group, customers, or clients to accept a proposal?
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80.
Have you successfully remained courteous and tactful while enforcing laws or policies or helping customers, clients, or members of the public who were hostile or upset, not including handling customer complaints (for example, worked in a crisis center, worked as a police officer, parole officer, park ranger, etc.)?
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81.
Have you successfully done work that regularly involved listening carefully to others to understand a need, problem, or situation (for example, investigative work, counseling, etc.)?
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