Veterans Health Administration Logo
Position Title
Supervisory Public Affairs Specialist - Deputy Public Affairs Officer
Agency
Veterans Health Administration
Announcement Number
CARZ-12586317-25-DLe Opens in new window
Open Period
Wednesday, October 23, 2024 to Wednesday, October 30, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
3. Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Are you an active duty service member expected to be discharged or released under honorable conditions within the next 120 days who will be eligible for Veterans' preference?  You may eligible to apply through the Veterans Opportunity to Work (VOW) Act based on tentative preference.

To verify your eligibility, you must submit a "certification" on appropriate letterhead from your branch of service that certifies you are expected to be discharged or released from active duty service under honorable conditions not later than 120 days after the date the certification is signed.  Note: If selected, prior to appointment you will be required to provide your DD-214 and/or other supporting documentation to verify that you are eligible for Veterans' preference.

For more information, review USAJOBS Veterans resources.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
(limit characters)
In order to receive appropriate consideration, you should submit proper documentation if you are claiming eligibility for Veterans' Preference, which includes a copy of your DD-214 (member copy 4 or earlier version that shows character of service). Applicant's claiming 10-Point preference should also submit an SF-15, Application for 10-Point Veterans' Preference along with the required documentation listed on the form (such as verification of service-connected disability percentage). (limit characters)
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
SPECIALIZED EXPERIENCE: This section includes questions about the specialized experience for this vacancy. Carefully read the following descriptions below, select ONE statement below that best describes how your experience meets the specialized experience for a Supervisory Public Affairs Specialist, GS-1035-12. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Read all responses before making your selection. (limit characters)
1. For GS-12: Do you possess one year of specialized experience equivalent to at least the GS-11 level in federal service? The Specialized Experience for this position is experience performing public relations type work for a medical center to include experience planning, organizing, directing, and managing the day-to-day operations of public affairs and medical media programs for a medical center and providing supervision, leadership, and direction to others in accomplishing these tasks; experience cultivating and coordinating relationships with a variety of stakeholders including high-ranking officials from state and local government, Veterans Service Organization representatives, local and regional media representatives, area business organizations, and public affairs directors from nearby hospitals and other private sector businesses to develop and maintain mutually beneficial partnership efforts; and experience assessing the productivity, effectiveness, and efficiency of program operations and/or analyzing and resolving problems in effectiveness and efficiency of administrative support and staff activities.
(limit characters)
For each task in the following groups, choose the statement from the list below that best describes your experience and/or training. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Provide administrative leadership, analytical, and managerial support and guidance to management as requested.
(limit characters)
3. Analyze communications needs of medical centers/hospital systems and work with staff in identifying their information needs while assisting with the development and dissemination of appropriate materials.
(limit characters)
4. Convey highly technical scientific and medical information, internal information, and public information for internal and external audiences to engage interests of the volunteer services.
(limit characters)
5. Design, plan, and execute a public affairs campaign highlighting a Volunteer List Program achievements and efforts.
(limit characters)
6. Determine how a research volunteer list program can work more closely with media and groups in communicating with audiences interested or affected by health-related disease research.
(limit characters)
7. Oversee and perform work related to public affairs and medical media activities such as managing, planning, developing, and implementing communications programs, plans, events, etc.
(limit characters)
8. Provide direct supervision to subordinate Public Affairs Specialists and Visual Information Specialists.
(limit characters)
9. Plan, organize, direct, and manage the day-to-day operations of public affairs and medical media programs for the medical centers and hospital systems.
(limit characters)
10. Plan work to be accomplished by subordinates including establishing priorities and schedules for work completion.
(limit characters)
11. Show understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others developing and maintaining effective relationships with others.
(limit characters)
12. Deal with individuals who are difficult, hostile, or distressed.
(limit characters)
13. Relate well to people from varied backgrounds and different situations, sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
(limit characters)
14. Demonstrate a high degree of originality and mastery in developing a variety of media and social media-oriented materials to help convey complex scientific information for the general public.
(limit characters)
15. Create new, innovative, interesting and challenging visual information assignments.
(limit characters)
16. Write or supervise the writing of speeches/talking points for key management officials, briefings, fact sheets, new releases, and feature articles.
(limit characters)
17. Manage areas of communications, outreach, community relations, social media, and educational and awareness activities designed to reach national and international audiences, including specialized audiences and target groups within the medical center and targeted groups such as volunteer organizations, governmental, academic, medical, scientific, and other stakeholder communities.
(limit characters)
18. Develop marketing and communication plans to educate patients about services through commercial advertising, direct mail campaigns, internet campaigns, multimedia and social media campaigns, outreach events, public service announcement, and other activities.
(limit characters)
19. Oversee development and implementation of web and social media content and ensure it complies with the overall direction and objectives of the medical center.
(limit characters)
20. Draft correspondence for medical center leadership team and for community relations and engagement services assisting in the preparation of various reports for the medical center/hospital system leadership team.
(limit characters)
21. Organize and coordinate medial interviews with staff and oversee arrangements with media involving medical center/hospital activities.
(limit characters)
22. Supervise development and production of newsletters and publications while meeting deadlines.
(limit characters)
Resume Reminder - Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. (limit characters)
Veteran's Preference Documentation Reminder - In order to receive appropriate preference consideration, you should submit proper documentation if you are claiming eligibility for veteran's preference, which includes a copy of your DD-214 (that shows character of service). Applicant's claiming 10-Point preference should also submit an SF-15, Application for 10-Point Veteran's Preference along with the required documentation listed on the SF-15 form (such as verification of service-connected disability percentage). (limit characters)