- Position Title
- Park Guide
- Agency
- National Park Service
- Announcement Number
- NE-1612-BOWAPCO-12589275-DE Opens in new window
- Open Period
- Thursday, November 7, 2024 to Thursday, November 21, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
Assessment 1
Minimum Qualification Requirements for Park Guide GS-0090-05
1.
From the descriptions below, select one response that best describes how your background meets the minimum experience or education requirements for a Park Guide, GS-0090-05 position. Read all responses before making your selection. If you leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR RATING WILL BE LOWERED.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR RATING WILL BE LOWERED.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Guide visitors on established tours.
3.
Deliver limited and repetitive pre-established talks including instructions to films, map talks, and static exhibit interpretation.
4.
Orient visitors to weather and terrain conditions.
5.
Deliver informal interpretation concerning recreation, conservation, and/or preservation values to visitors.
6.
Present prepared informational talks, guided tours, briefings, and/or demonstrations to various audiences to inform or educate.
7.
Guide groups of up to 50 people on a tour lasting two or more hours.
8.
Give live demonstrations using electronic maps, photographic slides, and/or other audio-visual devices.
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
9.
Encourage dialogue with customers to inform, educate, and/or guide.
10.
Respond to customers' inquiries for information, direction, and/or guidance.
11.
Educate customers regarding rules, regulations, and safety concerns to gain compliance.
12.
Take measures to maintain order while guiding groups along a fixed route.
13.
Perform crowd control to prevent damage to historic sites and take appropriate action in case of emergency.
14.
Provide assistance in stressful situations such as medical emergencies, lost children, large, unexpected groups, etc., by gathering facts, communicating need for help, and remaining calm.
Customer Service - Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
15.
Work in a visitor center or information kiosk in visitor-oriented operation.
16.
Stock an information desk and displays with brochures, etc., for visitor handouts and keep information desk orderly.
17.
Perform opening and closing procedures for an information center or place of business according to established procedures.
18.
Provide public orientation of surrounding areas of interest and local events.
19.
Assist the public in planning visits to and recommending activities in the area.
20.
Provide visitors information related to the cultural, historical, and/or natural resources of interest of the park, area, facility, etc.
QTMATE - Please ANSWER EACH OF THE FOLLOWING QUESTIONS. Read all responses before making your selection and mark only one response. Do not leave any blank.
21.
Which of the following is an Audience-Centered question?
22.
Which of the following are examples of interpretive media?
23.
True or False: According to National Park Service standards, interpretation in the 21st century is Investigative, Participatory, Collaborative, and Skills-Focused?
24.
Which of the following is an example of formal interpretation?
25.
True or False: Dialogic questions are close-ended and require one specific answer.
26.
This incorporates historical tools, activities, and clothing into an interactive presentation seeks to give participants a sense of stepping back in time.
27.
True or False: Battle reenactments and demonstrations of battle tactics that involve exchanges of fire between opposing lines, the taking of casualties, hand-to-hand combat, or any other form of simulated warfare are prohibited in all parks.
28.
Section 508 of the Rehabilitation Act requires all forms of digital content, including public and internal websites, and social media content developed by parks/programs to be:
29.
A General Assessment of Risk (GAR) is a safety tool used to evaluate common human factors, their associated hazards, and risk. Which of the following is NOT a factor used in the GAR scoring matrix?
30.
The National Park Service __________ program is a youth focused activity-based program conducted in nearly all parks.
31.
Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, and 3) verify that your responses accurately describe your current level of experience and capability. Failure to agree to this statement will disqualify you from further consideration for the position.