- Position Title
- Supervisory Recreation Fee Technician (Seasonal)
- Agency
- National Park Service
- Announcement Number
- NE-1611-GATE-25-12598290-DE Opens in new window
- Open Period
- Friday, December 13, 2024 to Tuesday, June 10, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
2.
Would you accept a temporary appointment?
Assessment 1
BASIC EXPERIENCE AND EDUCATION SECTION: THE RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT ALL RESPONSES. IF NOT, YOUR SCORE WILL BE LOWERED AND/OR YOU WILL NOT BE CONSIDERED.
Minimum Qualification Requirements for the Recreation Fee Technician, GS-0503-07
1.
Select the statement that best describes the education and/or experience you possess that demonstrates your ability to perform Recreation Fee Clerk work at the GS-07 level or equivalent. Read all responses before making your selection. If you leave this question blank, you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
COMPETENCY ASSESSMENT QUESTIONNAIRE SECTION: THE RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT ALL RESPONSES. IF NOT, YOUR SCORE WILL BE LOWERED AND/OR YOU WILL NOT BE CONSIDERED.
Technical Competence - Knowledge of how to perform one's job. Refers to specialized knowledge that is acquired through formal training or extensive on-the-job experience.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
2.
Resolve technically challenging fee collection, remittance, or deposit errors.
3.
Perform recurring or standardized accounting transactions such as remittances and bank deposits in automated financial systems.
4.
Compile, organize and analyze financial, accounting and/or revenue data for budget or planning preparation purposes.
5.
Apply fee regulations (such as the?Federal Lands Recreation Enhancement Act) to daily operations for revenue collection, processing and reporting.
Leadership- Inspires, motivates and guides others toward goal accomplishment; coaches, mentors, and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
6.
Assign daily work assignments to subordinates.
7.
Give advice, counsel or instructions to employee on both work and administrative matters.
8.
Initiate minor disciplinary measures, such as warnings and reprimands.
9.
Supervise, train, mentor coach lower graded employees.
Manages Resources - Selects, acquires, stores, and distributes resources such as materials, equipment, or money.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
10.
Calculate fees, process cash and credit card transactions for customer purchases/payments.
11.
Safeguard funds, property, and merchandise in accordance with established policies and procedures.
12.
Perform opening and closing shift functions according to standard operating procedures and security of facility.
13.
Track accounting errors and refer possible fraud to appropriate authorities.
14.
Process transactions involving multiple financial transaction receipts such as upgrades or returns.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
15.
Clearly communicate and simplify explanations of fees and refund policies to visitors by phone, email, or in person.
16.
Work independently handling public complaints and/or other issues under stressful or controversial situations.
17.
Assess, respond, and make suggestions to operational program needs.
18.
Prepare and/or update Standard Operating Procedures for a fee operation.
19.
Demonstrate understanding, courtesy, tact, empathy, concern in handling adversarial, contentious, hostile, or otherwise stressful situations.
20.
Interact with a diverse public representing a cross-section of the nation and other countries to include different cultures; ages; social, ethnic, and economic groups; etc.
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
21.
Identify development and training needs of employees.
22.
Maintain courtesy and rapport when handling a high volume of customer and/or visitor contacts.
23.
Provide informal and/or formal training to employees.
Technology Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
24.
Operate electronic cash register or other point-of-sale system to conduct financial transactions.
25.
Operate remittance software programs such as OTCnet, RBMS/ D365R or similar banking programs.
26.
Troubleshoot malfunctions and/or perform minor repair on fee technology and equipment.
27.
Use spreadsheet program such as excel to record financial or fee related data.
28.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001), my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 CFR part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.