- Position Title
- Associate Director for Office of Program Development
- Agency
- National Technical Information Service
- Announcement Number
- NTIS OPD-05-25-12602679 Opens in new window
- Open Period
- Friday, November 8, 2024 to Friday, November 15, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
For this announcement, you MUST select one of the eligibilities below. If you do not select an eligibility, you will receive no further consideration for this position. The eligibilities determine the way you wish to be considered and the rules for that consideration. More information on consideration rules can be found here: www.nist.gov/careers/job-search/vacancy-information#process and review our required documents here: https://www.nist.gov/careers/applying-jobs-required-forms
2.
Are you eligible for derived preference or military spouse preference for a PCS move?
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
3.
Are you a current or former federal employee DISPLACED from the Department of Commerce? For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
4.
Are you a current or former federal employee DISPLACED from a position in a Federal agency OTHER THAN the Department of Commerce?
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
5.
Are you a current Federal or former employee on a career or career-conditional appointment in the competitive service?
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
6.
Are you a United States citizen?
7.
Are you a former Peace Corps volunteer or VISTA member?
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
8.
Are you applying for eligibility based on the Schedule A hiring authority for the employment of persons with severe physical, intellectual, or psychiatric disabilities?
Learn more about Schedule A.
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
Learn more about Schedule A.
To verify your eligibility, you must submit the documents outlined on the Required Documents site.
9.
Are you a veteran eligible for an appointment under the Veterans Employment Opportunity Act?
For more information, review USAJOBS Veterans resources. USAJOBS Veterans resources
To verify your eligibility, you must submit the documents outlined on the Required Documents site that verify your current employment with the Department of Commerce.
For more information, review USAJOBS Veterans resources. USAJOBS Veterans resources
To verify your eligibility, you must submit the documents outlined on the Required Documents site that verify your current employment with the Department of Commerce.
Preferences
1.
Have you held a political appointment within the previous 5-year period?
2.
I authorize the sharing of my application for other similar positions within NIST.
3.
Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you:
- * Have reviewed your responses to this questionnaire for accuracy, and
- * Verify that your responses accurately describe your current level of experience and capability.
4.
How did you learn about this position?
5.
If you heard about this vacancy through a Conference or Job Fair, please indicate which event by selecting from the list below.
Assessment 1
Select “Yes” or “No” to the following question(s).
1.
Do you have one year of specialized experience equivalent to the GS-14 level as described in the vacancy announcement?
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Conceives, designs, implements, supervises, and manages an Agency-level lead generation and customer acquisition strategy that generates sufficient annual revenue to fund the Agency's operations and activities.
3.
Manages, develops, and executes, in partnership with NTIS Offices, a business development or "pitch" strategy that presents NTIS's unique authorities, products, services, and capabilities to prospective customers.
4.
Includes in the Agency's annual planning and budgeting process, recommendations to equip the Agency with the best-in-class marketing, business development, and customer relationship management technologies.
5.
Supervise, plan, and manage all aspects of events and conferences, including free and fee-based events, that showcase the Agency's unique authorities, products, services, capabilities, and thought leadership within the data and digital arena.
6.
Supervise and manage a talented, multi-disciplinary team consisting of marketing, business development, communications, and customer experience specialists.
7.
Directly responsible for fostering a learning environment within OPD, including ensuring OPD personnel have the latest knowledge and skills in applying industry marketing and business development standards, such as PESTLE (Political, Economic, Social, Technological, Legal, Environmental) and 5Ps (Product, Price, Promotion, Place, Package) frameworks.
8.
Coaches, mentors, trains, and develops a highly technical staff to consistently deliver superior customer service and communications.
9.
Collaborate and foster a safe and healthy working environment that promotes and adopts the principles of diversity, equity, inclusion, and accessibility.
10.
Manage, in partnership with relevant NTIS Offices, all aspects of the Agency's annual marketing and sales activities, including brand management, product promotion, advertising, digital marketing, social media, and customer relationship management.
11.
Directly responsible for optimizing sales and marketing programs by evaluating and establishing best practices; builds collaborative relationships with individuals, teams, groups, and partners outside of OPD to accomplish the Agency's goals.
12.
Supervise and manage, in partnership with NTIS Offices, including the Office of Data Services, a product creation process that results in new data and digital products and services that can be made available to Federal agencies.
13.
Supervise and manage the development of marketing product plans to include strategies and tactical planning targeted toward growing the Agency's customer base and enhancing revenue.
14.
Supervise and manage, in partnership with NTIS Offices, Agency-wide Customer Relationship Management efforts.
15.
Supervise and manage, in partnership with NTIS Offices, including the Office of the Director, the development and implementation of a multi-year customer relationship management strategy that identifies and targets key stakeholders, including past, current, and potential customers.
16.
Manages and evaluates annual and project-specific customer experience and satisfaction. Presents, as needed, an analysis and assessment that enables the Director to spot and, if needed, mitigate positive and negative trends.