Drug Enforcement Administration Logo
Position Title
Mission and Operations Support Specialist
Agency
Drug Enforcement Administration
Announcement Number
H-DEA-25-12602816-MP-JW Opens in new window
Open Period
Monday, November 25, 2024 to Wednesday, December 4, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a current or former federal employee displaced from the agency hiring for this position?
If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Help Center.  
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2. Are you currently employed with the Drug Enforcement Administration as a Federal civilian employee in the Competitive Service and AND can you respond "yes" to at least one of the two below statements:
  • You currently hold or have previously held a position at the same or higher grade level with the same or higher promotion potential as the position being advertised; or
  • You have held the full promotion potential of this position.
SF-50 (Notification of Personnel Action): SF-50(s) must show the effective date, position title, series, grade, salary, tenure, competitive status, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information. Award SF-50s often do not show the required information. To verify the time in grade requirement, applicants must submit a SF-50 verifying the highest grade held for at least 52 weeks. Examples include, promotions with an effective date greater than one year, within grade increases demonstrating the highest grade held for at least 52 weeks or appointments/conversion of appointments with an effective date greater than one year.
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3. Are you currently employed with the Drug Enforcement Administration as a Federal civilian employee in the Competitive Service AND can you respond "yes" to at least one of the two below statements:
  • The grade level, or at least one of the grade levels, you are applying for is higher than you have previously held or currently hold; OR
  • The stated full performance level of this position is at a higher grade level than any of your previous or current position's stated full promotion potential.
SF-50 (Notification of Personnel Action): SF-50(s) must show the effective date, position title, series, grade, salary, tenure, competitive status, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information. Award SF-50s often do not show the required information. To verify the time in grade requirement, applicants must submit a SF-50 verifying the highest grade held for at least 52 weeks. Examples include, promotions with an effective date greater than one year, within grade increases demonstrating the highest grade held for at least 52 weeks or appointments/conversion of appointments with an effective date greater than one year.
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Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee?

Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; and,
  • Beginning and ending dates of appointment.
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Assessment 1
Thank you for your interest in the MISSION AND OPERATIONS SUPPORT SPECIALIST, GS-0301-07/09 position with the Federal government. Your responses to the questions below will be used in the evaluation of your qualifications for this position. Your resume and application materials must support the level of experience and/or education you claim in this questionnaire. If, after a complete review of your application package, a determination is made that you have overstated your qualifications, you may be rated ineligible for this position. (limit characters)
1. Please select the ONE response that BEST describes the experience that you possess that demonstrates your ability to perform as a Mission and Operations Support Specialist GS-07 level.
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2. Please select the ONE response that BEST describes the experience that you possess that demonstrates your ability to perform as a Mission and Operations Support Specialist GS-09 level.
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In this part you will respond to questions about your experience as it relates to the position for which you are applying. Carefully review the level descriptions (A to E) listed below. For each task question, choose the level description that best describes your experience and/or training. Your responses must be fully supported within the text of your resume. Failure to properly identify your experience may result in the lowering of your overall score and/or your disqualification for this position. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Oversees and coordinates the administrative operations of an outlying office by preparing written materials such as correspondence, reports, briefings, presentations, various personnel actions, and other special or routine documents as requested by management.
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4. Monitors, tracks, and ensures the completion of various reports, memorandums, and documents that require coordination with external federal, state, and local entities as instructed by leadership.
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5. Supports and manages evidence by following established procedures to process, record, and maintain chain custody.
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6. Performs investigative support functions related to accessing and querying various databases, such as National Crime Information Center (NCIC), Narcotics and Dangerous Drugs Information System (NADDIS), DEA Analysis and Response Tracking System (DARTS), etc. to obtain vital information for law enforcement operations.
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7. Prepares technical information and reports in support of law enforcement, inspection and/or compliance assignments.
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8. Manages the use and maintenance, such as services and repairs for all vehicles assigned to an office.
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9. Overseas and manages property assigned to personnel by issuing, receiving, storing, and tracking its possession.
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10. Analyzes reports and data generated from various management systems (i.e. property, personnel, vehicle, or records) and provides situational assessments to management.
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11. Maintains up-to-date case management systems by uploading pertinent case documents in accordance with established procedures.
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12. Facilitates investigation support, at the direction of the criminal investigators (Special Agents and/or Task Force Officers), related to asset forfeiture, processing evidence, entering and recording information related to investigations into the correct forms and designated systems.
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13. Performs vehicle management, including ensuring timely maintenance, service, repairs, supplement equipment, and documentation.
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14. Provides support and guidance to office personnel on administrative matters of significance concerning procedures, policies, and directives on law enforcement activities and office operations.
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15. Processes paperwork for external employees, contractors, outside law enforcement personnel (also known as TFOs), or members of the general public into DEA controlled and managed facilities.
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16. Maintains and coordinates the replacement, repair, and maintenance of access control and physical security technologies in coordination with the designated Division Security Officer (DSO).
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17. Establishes and maintains substantial transaction records and quires databases to extract information for routine and specialized one-time reports to support law enforcement, inspection, or compliance programs.
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18. Identifies procedural deficiencies and/or inefficiencies within system and recommends process improvements.
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19. Plans and conducts special projects and studies to recommend improvements to business operations.
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20. Uses tracking tools to assist with the resolution of duplicate, incomplete or incorrect data within the administrative and logistics systems.
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21. Provides guidance and recommendations to management to ensure pertinent laws, regulations, and policies are followed.
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22. Serves as the point of contact for assigned areas of responsibility, preventing and/or resolving problems by providing associated advice and information to managers and customers.
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Past performance is one of the best indicators of your ability to perform effectively in the competency areas described for this position. Review and select the statement below that describes the PERFORMANCE RECOGNITION you have most recently received. (limit characters)
23. Have you received a performance appraisal in one or more of the competencies described for the position?
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Past performance is one of the best indicators of your ability to perform effectively in the competency areas described for this position. Review and select the statement below that describes the AWARDS you have received within the last year. (limit characters)
24. Have you received any awards related to one or more of the competencies described for the position?
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25. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled; I may be denied an appointment; or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that I will not be considered for employment if I do not respond "Yes" to this certification item.
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