USA Staffing

Position Title: Veterans Service Rep (Fiduciary Service Representative)
Agency: Veterans Benefits Administration
Announcement Number: ST-IMP-12606322-24-JML-BU Opens in new window
Open Period: Wednesday, November 13, 2024 to Thursday, November 21, 2024

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

1. Do you claim Veterans’ Preference?

A. No, I do not claim Veterans' Preference

B. 0-point Sole Survivorship Preference (SSP)

C. 5-point preference based on active duty in the U.S. Armed Forces (TP)

D. 10-point preference for non-compensable disability or Purple Heart (XP)

E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)

F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)

G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)

2. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.

A. Yes

B. No

3. Are you a veteran who separated from active duty under honorable conditions AND you:

have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
retired from active military service with a service-connected disability rating of 30% or more?

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

A. Yes

B. No

4. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:

you are located in the same local commuting area of the vacancy; AND,
you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
your grade is equivalent to or below the grade level of the vacancy; AND,
your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.

A. Yes

B. No

5. Are you a veteran whose latest discharge was under honorable conditions spouse, widow/widower, or parent of a veteran, AND you:

served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
are entitled to veterans' preference; OR,
are eligible for derived preference as a spouse, widow/widower, or parent of a veteran?

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service. If applying as a spouse, widow/widower, or parent of a veteran eligible for derived preference you must provide acceptable documentation of your preference eligibility as outlined on the SF-15 form. *Note current Federal employees must also meet Time-in-Grade requirements.

A. Yes

B. No

6. Are you a veteran who separated from active duty under honorable conditions AND you:

recently separated (within the past 3 years); OR,
are a disabled veteran; OR,
served on active duty during a war, campaign or expedition; OR,
received an Armed Forces Service Medal?

If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

A. Yes

B. No

1. Select the lowest grade you are willing to accept for this position.

2. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.

A. Yes, I am considered a political appointee as described under 5 U.S.C. sections 5312 through 5316.

B. Yes, I am considered a Non-career Senior Executive Service (SES), Limited Term SES, Limited Emergency SES Executive Branch employee.

C. Yes, I am considered a political Schedule A, Schedule C, or appointee who served in a political capacity under agency-specific authority in the Executive Branch.

D. Yes, I am considered a political appointee in the Executive Branch (as described in a., b. or c above) in a covered position in an agency having an interchange agreement with OPM, which allows movement from the agency's system to the competitive civil service.

E. None of the above. I am not considered a current or recent (last 5 years) political appointee as described above in items a, b, c, or d.

Thank you for your interest in a position with Department of the Veterans Benefits Administration. We will evaluate your resume and your response to this occupational questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Do not overstate or understate your level of experience and demonstrated capability. You should be aware that your selections are subject to evaluation and verification based on the resume and other relevant documents you submit. Later steps in the selection process are specifically designed to verify your stated level of experience and demonstrated capability. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position following acceptance.

This vacancy is open ONLY to current Columbia SC Regional Benefits Office employees, Veterans Employment Opportunities (VEOA), 30% Disabled veterans, Veterans Recruitment Appointment (VRA), Veterans Affairs (VA) CTAP/ICTAP eligibilities.

1. Are you currently a permanent employee of Columbia SC Regional Benefits Office, Veterans Employment Opportunities (VEOA), 30% Disabled veteran, Veterans Recruitment Appointment (VRA), or Veterans Affairs (VA) CTAP/ICTAP eligible?

A. Yes, I am a current employee of the Columbia, SC Regional Office and I will submit my most recent, non-award SF-50 to verify my employment.

B. No, I am not an employee of either Regional Benefit Office, but I am a current/former VA employee who is CTAP eligible and will submit my CTAP documentation as specified in the vacancy announcement.

C. Yes, I am candidate covered under the hiring eligibilities and hiring paths stated. (VRA/VEOA/30% disabled veteran)

D. I do not meet the criteria above.

Time-in-Grade Restriction - As a current Federal GS employee you must meet time-in-grade requirements.

2. GS-10: Please select one response below that most accurately describes you:

A. I have at least one year time-in-grade in a position at the GS-09 grade level or higher.

B. Time-in-grade restrictions do not apply to me (for example I am: VRA, 30% or VEOA)

C. I do not meet the requirement and cannot receive any further consideration.

3. GS-11: Please select one response below that most accurately describes you:

A. I have at least one year time-in-grade in a position at the GS-10 grade level or higher.

B. Time-in-grade restrictions do not apply to me (for example I am: VRA, 30% or VEOA).

C. I do not meet the requirement and cannot receive any further consideration.

This section includes questions about the basic qualifications for each grade level of this vacancy.

4. GS-10: From the descriptions below, please select the response that best reflects your level of experience for the GS-10 Veterans Service Representative (Fiduciary) position.

NOTE: One year of Specialized Experience which is equivalent to the GS-09 level. Specialized experience is defined as experience:

Applying federal, state, and local laws regarding benefit programs;
Conducting interviews to evaluate eligibility for benefits and services;
Applying state laws pertaining to conservatorship and estate administration; and/or
Knowledge of fiduciary and field examination programs sufficient to protect beneficiary's assets;

A. I have at least one year of specialized experience equivalent to the GS-09 grade level as described above.

B. I have 2 years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in degree in Business, Management, Economics, Finance, or another degree with coursework that demonstrates the knowledge, skills, and abilities necessary to do this work of this position. Graduate level courses must demonstrate your education has provided you the knowledge, skills, and abilities necessary to do the work of this position (as described in the How You Will Be Evaluated section of this announcement).

C. I have a combination of education and experience to qualify at the GS-10 level. Only graduate education in excess of two full years can be used to combine with experience. The combination of experience and education must total at least one year. [To compute your combined total, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond 2 years by 9. Add the two percentages. The total percentage must equal at least 100% to qualify.

D. My education or experience is not reflected in the above statements.

5. GS-11: From the descriptions below, please select the response that best reflects your level of experience for the GS-11 Veterans Service Representative (Fiduciary) position.

NOTE: One year of Specialized Experience which is equivalent to the GS-10 level. Specialized experience is defined as comprehensive experience:

Applying federal, state, and local laws regarding benefit programs;
Conducting interviews to evaluate eligibility for benefits and services;
Evaluating supporting evidence to determine eligibility leading to entitlement of awarding of benefit;
Applying state laws pertaining to conservatorship and estate administration and/or
Knowledge of fiduciary and field examination programs sufficient to protect beneficiary's assets

A. I have at least one year of specialized experience equivalent to the GS-10 grade level as described above.

B. I possess a PhD. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree in Business, Management, Economics, Finance, or another degree with coursework that demonstrates the knowledge, skills, and abilities necessary to do this work of this position; or an LL.M., if related. Graduate level courses must demonstrate your education has provided you the knowledge, skills, and abilities necessary to do the work of this position (as described in the How You Will Be Evaluated section of this announcement).

C. I have some specialized experience as described in A, but less than one year; and I have more than two and a half years but less than three years of education as described in B. I have computed the percentage of the requirements that I meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two and a half years by 9. Add the two percentages. The total percentage must equal at least 100 percent to qualify.)

D. My education or experience is not reflected in the above statements.

Your rating is subject to verification based on the resume, narratives and other relevant documents you submit, and through verification of references as appropriate. Deliberate attempts to falsify information are grounds for non-selection and for termination. In addition, falsifying information on your application can result in your being barred from federal employment.

6.
Please choose A to certify that your answers are accurate and complete.

A. I certify that my answers are accurate and complete

B. I do not wish to certify. I understand that I will not be considered for this position

C. Failed to respond.

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