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Position Title
Health Technician (Hearing Instrument Specialist)
Agency
Veterans Health Administration
Announcement Number
CBST-12607489-25-DAY Opens in new window
Open Period
Wednesday, November 20, 2024 to Tuesday, September 30, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Applicants are required to undergo and successfully pass a pre-employment drug screening test and must submit to random drug testing after employment. Will you comply with this requirement? (limit characters)
3. Are you willing to undergo a pre-employment physical? (limit characters)
4. In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Are you proficient in basic written and spoken English? (limit characters)
In order to receive appropriate consideration, you should submit proper documentation if you are claiming eligibility for Veterans' Preference, which includes a copy of your DD-214 (member copy 4 or earlier version that shows character of service). Applicant's claiming 10-Point preference should also submit an SF-15, Application for 10-Point Veterans' Preference along with the required documentation listed on the form (such as verification of service-connected disability percentage). (limit characters)
If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
(limit characters)
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
2. I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement. (limit characters)
Assessment 1
We will evaluate your resume, supporting documents, and responses to this Assessment Questionnaire to determine if you meet the eligibility and qualification requirements for this position. Your responses are subject to verification and must be supported by your resume and other application documents. You will not be contacted for missing information or documents. All information and documents are due at the time of application. (limit characters)
This section evaluates if you meet the basic requirements for the position of GS-0640, Health Technician (Hearing Instrument Specialist). (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. English Language: [Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English.

Are you proficient in spoken and written English?
(limit characters)
2. Basic Requirement:
Experience and Education: Health Technician (Hearing Instrument Specialist) must possess one of the following:
Experience: Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists; OR
Education: Successful completion of two academic years above high school that includes coursework related to the field: hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology or other general healthcare areas.
Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials.
Please select the following answer that best describes your Experience and Education.
NOTE: There is no combination of education and experience which can be substituted for the basic requirements.
(limit characters)
3. Licensure or Registration. Individuals must hold a full, current and unrestricted license or registration to practice as a Health Technician (Hearing Instrument Specialist) in a state, territory, commonwealth or the District of Columbia. (Proof of Licensure is required at time of application).

Please select the following answer that best describes your Licensure or Registration.
(limit characters)
4. Board Certification: Individuals must hold active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS) (Please upload a copy with your application).

Do you possess this board certification?
(limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
5. GS-05 Health Technician (Hearing Instrument Specialist) Experience. None beyond the basic requirements. Knowledge, Skills and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs:
(a) Knowledge of basic anatomy of the head and neck.
(b) Knowledge of basic infection control procedures and guidelines.
(c) Skill in using basic computer software to complete tasks such as using email, creating spreadsheets and word processing.
(d) Ability to communicate orally and in writing.
(e) Ability to follow verbal and written instructions.
(f) Ability to maintain stock and supply level inventories.

Do you possess the Knowledge, Skills and abilities above?
(limit characters)
6. GS-06 Health Technician (Hearing Instrument Specialist), applicants must have at least 1 year of experience at the next lower grade level.
In addition, the candidate must demonstrate the following technical KSAs:
a. Knowledge of normal and abnormal ear anatomy.
b. Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software.
c. Skill in documenting patient procedures and patient devices.
d. Skill in providing patient education for hearing aid use, to include assisting patient with hearing aid insertion, removal and hygiene(cleaning and disinfection).
e. Ability to provide patient education and training regarding hearing loss and communication strategies for various listening situations.
f. Ability to solve problems or make decisions regarding hearing aids, hearing assistive technology and patient care that is consistent with the documented and co-signed plan of care under the supervision of an audiologist.
g. Ability to prepare patient, equipment, and/or environment for audiology procedures.
h. Ability to provide triage of patient telephone calls or audiology requests.

Do you have experience listed and all KSA's reflected above?
(limit characters)