- Position Title
- Usher (Seasonal)
- Agency
- National Park Service
- Announcement Number
- NC-1616-WOTR-25-12612564-DE Opens in new window
- Open Period
- Thursday, December 19, 2024 to Wednesday, June 18, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Would you accept a temporary appointment?
Assessment 1
Thank you for your interest in the Usher GS-0303-04 position. Please answer the following questions pertaining to your experience and qualifications.
Minimum Qualifications Requirements for the Usher position.
1.
From the descriptions below, select one response that best describes the experience that you possess that demonstrates your ability to perform Usher work at the GS-04 level or equivalent.
Read all responses before making your selection. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position
Read all responses before making your selection. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position
For the questions below, please select the best answer or answers to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position. Your responses will be used to determine minimum eligibility and qualification requirements. Be sure that your experience as listed in your application materials supports your responses to the questions below. Each of your responses must be clearly supported by your education, training, and/or specific work experience that you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). If not, your score will be lowered, or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.
Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Greets patrons upon entry to the Filene Center, collect and electronically scans their tickets.
3.
Directs and/or escorts patrons to their seats.
4.
Assists the movement and seating of patrons who have special needs, especially those who may need help with mobility issues.
5.
Hears and resolves patron complaints concerning seating and other performance/environmental issues providing referral, as appropriate to higher level ushers, other park divisions, box office staff, or other cooperating associations.
6.
Provides current, accurate information to visitors and cooperating partners concerning each Filene Center performances. He/she also informs patrons about park facilities, and services.
Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
7.
Successfully performed work that involved handling disorderly people or situations.
8.
Communicates effectively and deal with a high volume of personal contacts.
9.
Communicates using a walkie-talkie style radio device.
10.
Interacts with a total diversity of society to include extra sensitivity to special population group.
11.
Uses tact and diplomacy in dealing with the general public to avoid conflict, deescalate tense situations, and resolve disagreements.
Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
12.
Assists in handling emergency situations, including medical emergencies, weather alerts, and situations requiring evacuation of the Filene Center.
13.
Gives advice, counsel, instruction, and assistance to volunteer usher aides.
14.
Skill in public speaking techniques in order to effectively express ideas, concepts, and instructions to a wide variety of audiences.
15.
Facilitates the coordination of a successful theatrical performance, e.g., production, ticket sales, house operations, etc.
Teamwork: Encourage and facilitates cooperation, pride, trust, and group identity; fosters team spirit; works with others to achieve goals.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
16.
Plans work, directs and counsel's employees, evaluates work, and facilitates training.
17.
Ensures that Filene Center patrons are familiar with and abide by the theater's published House Rules.
18.
Monitors and controls ingress and egress from the Filene Center before, during, and after performances.
Verification Statement
19.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001), my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 CFR part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.