Veterans Health Administration Logo
Position Title
Medical Support Assistant
Agency
Veterans Health Administration
Announcement Number
CBTF-12637276-25-YK- BRAVO Opens in new window
Open Period
Wednesday, December 11, 2024 to Friday, April 18, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service. (limit characters)
Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications. (limit characters)
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
Assessment 1
This Job announcement will be used to fill GS-05 Medical Support Assistant vacancy that may occur within our Medical Center of 90 days after the first certificate or eligible is issued. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. ENGLISH LANGUAGE PROFICIENCY - Medical Support Assistants must be proficient in spoken and written English. Are you proficient in spoken and written English?
 (limit characters)
2. PHYSICAL REQUIREMENTS - Applicants must undergo a pre-employment medical examination and be medically suitable to perform the essential duties efficiently and without hazard to themselves and others. Are you willing to undergo a pre-employment medical examination?
 (limit characters)
3. Basic Qual : Carefully read the following descriptions of experience and education. This section includes questions about the basic qualifications for each grade level of this vacancy. From the descriptions below, select the response that best describes your education, experience and/or training for the position of Medical Support Assistant position (please select only one response). (limit characters)
4. Min Qual GS-05: In addition to the minimum qualification candidates must they meet the GS-5 Grade requirement. Please select from the answers below.
 (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
5. Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
 (limit characters)
6. Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
 (limit characters)
7. Ability to schedule medical appointments in a clinical setting.
 (limit characters)
8. Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
 (limit characters)
9. Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
 (limit characters)
10. Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
11. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled; I may be denied an appointment; or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated and that responding "No" or providing no response to this item will result in my not being considered for this position.
 (limit characters)
  • Privacy & Cookies
© 2025 US Office of Personnel Management
This is a USA Staffing® System