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Position Title
Lead Conflict Management Specialist & Organizational Ombuds
Agency
Office of the Secretary of the Interior
Announcement Number
OS-6083-25-CM- 053(DEU) Opens in new window
Open Period
Thursday, December 12, 2024 to Monday, December 16, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2.

Do you wish to be considered under CTAP?
To be eligible for Career Transition Assistance Plan (CTAP), a person must:

Be a current or former permanent competitive status DOI federal employee displaced from a position in the same local commuting area of the vacancy with a current (or last) performance rating of record of at least fully successful or the equivalent.

To claim eligibility under CTAP, you must submit the following documentation with your application:

Copies of the appropriate documentation which includes:

  • Reduction in force (RIF) separation notice;
  • SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area;
  • You MUST also submit documentation to reflect your current (or last) performance rating of record.
(limit characters)
3.

Do you wish to be considered under ICTAP?
To be eligible for Interagency Career Transition Assistance Plan (ICTAP), a person must:

Be a current or former permanent competitive status federal employee displaced from a position in a non-DOI federal agency (e.g., IRS, VA, Department of Labor, etc.) in the same local commuting area of the vacancy with a current (or last) performance rating of record of at least fully successful or the equivalent.

To claim eligibility under ICTAP, you must submit the following documentation with your application:

Copies of the appropriate documentation which includes:

  • Reduction in force (RIF) separation notice;
  • SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area;
  • You MUST also submit documentation to reflect your current (or last) performance rating of record.
(limit characters)
Preferences
1. It is your responsibility to ensure that your resume and correct documents are uploaded and received. Please, verify during the application process on the "application review page" that you have uploaded the appropriate documentation as stated in the required documents section of the vacancy announcement. No documentation will be accepted after the closing date of the announcement. I understand that it is my responsibility that I must submit a resume and all required supporting documentation prior to the closing date of the announcement. (limit characters)
2. What attracted you to this position? (limit characters)
3. If you have ever held a Federal position please indicate your pay plan, highest grade held, and dates held below (e.g. GS-13; 08/15/11 - 08/15/12). If applying based on noncompetitive eligibility and if you do not have prior Federal service, please type "N/A" in the text box below. (limit 100 characters)
4. Applicants who apply under this job opportunity announcement have the option to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) that have vacancies within the same occupational series, grade, promotion potential and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. If you select "yes", your information could potentially be shared with other bureaus if there is a need to fill another position. If you select "no", your information will NOT be shared with other bureaus. Do you agree to have your information shared with other bureaus? (limit characters)
Assessment 1
Thank you for your interest in this vacancy. Please select the response that best reflects how you meet the qualification requirements for this position. (limit characters)
1. Select the statement that most closely matches your experience as defined in the vacancy announcement for the GS-15 grade level.
(limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
2. Do you have at least one year of experience equivalent to at least the GS-14 grade level leading or supervising a permanent team of Alternative Dispute Resolution (ADR) practitioners providing conflict management and resolution and collaborative problem-solving services for the workplace, including mediation, group facilitation, organizational ombuds, conflict coaching, and/or training to improve communication?
(limit characters)
3. Do you have at least one year of experience equivalent to at least the GS-14 grade level individually serving a minimum of 180 clients per year as an organizational ombuds for a geographically dispersed (nation-wide or international) client-base within a large organization?
(limit characters)
4. Do you have at least one year of experience equivalent to at least the GS-14 grade level providing ombuds services, including impartial conflict coaching and referrals?
(limit characters)
5. Do you have at least one year of experience equivalent to at least the GS-14 grade level engaging and building trust relationships with program staff and key stakeholders to facilitate the design and operation of an integrated conflict management system within an organization?
(limit characters)
6. Do you have at least one year of experience equivalent to at least the GS-14 grade level developing and delivering training on communication and conflict resolution skills?
(limit characters)
7. Do you have at least one year of experience equivalent to at least the GS-14 grade level working as an independent neutral with managers to improve their organization's supervision, human services, and conflict management system?
(limit characters)
8. Do you have at least one year of experience equivalent to at least the GS-14 grade level contributing to program policy development related to collaborative action and dispute resolution?
(limit characters)
From the descriptions below, select the response(s) that best describes how your background meets the requirements for the position. Read all responses before making your selection. You are required to answer every question in the questionnaire. YOUR RESUME MUST SUPPORT THE ANSWERS YOU CLAIM IN THE QUESTIONNAIRE IN ORDER TO BE FOUND QUALIFIED AND CONSIDERED FOR THE POSITION. (limit characters)
9. While serving in a mediator role, I have assisted with _____________________ . (limit characters)
10. Fostering a culture of collaboration within an organization helps build stronger and more effective partnerships. Which of the following actions are critical to creating a culture of collaboration:
(limit characters)
11. Leaders can improve partnerships and collaborations by ________________. (limit characters)
12. Building and maintaining relationships with key stakeholders requires the establishment of clear goals and expectations?
(limit characters)
13. From the list below select the special emphasis functions you have performed. (limit characters)
14. The identity of those seeking assistance and all communications with the organizational ombuds are confidential to the maximum extent permitted by law. (limit characters)
15. The organizational ombuds may conduct formal investigations on behalf of the organization.
(limit characters)
16. The organizational ombuds may participate in the disciplinary proceedings related to concerns that were brought to their attention.
(limit characters)
17. The organizational ombuds is an advocate for:
(limit characters)
18. Alternative dispute resolution (ADR) techniques include: (limit characters)
19. Which of the following principles apply to organizational ombuds practice.
(limit characters)
20. The organizational ombuds may, at their sole discretion disclose confidential information____________________.
(limit characters)