- Position Title
- Park Guide
- Agency
- National Park Service
- Announcement Number
- NPS-IRA-25-12641380-DE Opens in new window
- Open Period
- Monday, December 16, 2024 to Friday, December 20, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
2.
Would you accept a term appointment?
Assessment 1
From the descriptions below, select one response that best describes how your background meets the basic education or experience requirements for this position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position. Credit will be given for all appropriate qualifying experience.
To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. Failure to properly format your resume may result in being found not qualified.
To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. Failure to properly format your resume may result in being found not qualified.
1.
I qualify for this position based on the following:
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Assist the public in trip planning reccomendinng relevant activities in the area, including resonding verbally to customers inquiries for information, directions and/or wayfinding guidance.
3.
Presents information to the public about cultrual, historical, and/or natural resource topics of interest regarding the park, area, facility etc. to answer questions and stimulate interest, appreciation and understanding.
4.
Provides current, accurate information to visitors concerning the surrounding areas of interst such as the areas recrational opportunities and available interpretive services, activities, or presentations.
5.
Works independently to handle stressful or controversial situations in a safe maner, such as educating customers regarding rules, regulations and safety concerns to gain compliance.
6.
Serves as front line representative of the organization to greet and orient visityrs including current and accurate information concerning thesurrounding areas of interest.
7.
Uses active listening skills to understand the needs of visitor such as providing complete and accurate answers to questions by suggesting brochures, books, or materials in response to visitor interest in a patifular resource or historic feature.
8.
Works in a visitor center or information kiosk in a park or historial site, outdoor education center, public gardens or comparable informational visitor orioented operation.
9.
Responds verbally to inquiries of limited, routine nature, providing positive and productive interaction with a diverse public representing a cross section of the nation and other countries to include different cultures ages social ethnic and economic groups etc.
10.
Resolves complaints and conflcts directing customer to the appropriate person if unable to resolve independently.
11.
Operates cash registers and credit card machines to support fee operations and completes daily reports to account for sales.
12.
Uses computers and multimedia (such as audio-visual equipment, computer software) to conduct limited research and present informational products or verify facts and answer inquiries.
13.
Presents formal interpretative programs following a prescribed outline developed by others that incorporate an extensive body of facts that convey a central theme or essential question utilizing appropriate interprevite techniques (such as metaphors, storytelling, and hands on activiites) to facilitate intellectual and emotional connections between audiences interests and their surroundings.
14.
Presents informal intrepretive programs to small and large groups, including ofregin language speaking visitors to encourage protection, preservation and undersanding of resources.
Select “Yes” or “No” to the following question(s).
15.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001), my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 CFR part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.