- Position Title
- Education Services Program Manager - 9 Month Roster
- Agency
- Internal Revenue Service
- Announcement Number
- 25-12650420M-HCN-1702-13 Opens in new window
- Open Period
- Wednesday, December 18, 2024 to Monday, October 20, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located either within or outside the local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
2.
Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located within the same local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
3.
IRS Internal Candidate (excluding Chief Counsel and Treasury Inspector General for Tax Administration (TIGTA)) - Are you a current career or career-conditional, Competitive Service Internal Revenue Service (IRS) employee? You can view a copy of your most recent SF-50 to determine if you are Competitive Service. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should be a "1" or "2".)
If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal.
If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal.
4.
IRS RPP Candidate (excluding Chief Counsel and Treasury Inspector General for Tax Administration (TIGTA)) - Are you a current IRS employee who has received a Reassignment Preference Program (RPP) notice and:
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review IRS Internal Revenue Manual (IRM) 6.330.1.
- you are located either within or outside the local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential and the same work schedule (e.g., permanent, seasonal, etc.) of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review IRS Internal Revenue Manual (IRM) 6.330.1.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
- No matches found
2.
How many performance related awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
3.
Please list the names of any performance related awards and/or quality step increases you have received in the three years preceding the closing date of this announcement and the dates (MMDDYYYY) of the awards. (For example: Performance Award, 02/02/2019).
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
4.
Your annual performance appraisal and relevant awards are considered in the selection process.
Please indicate the option that best describes your most recent performance appraisal.
Please indicate the option that best describes your most recent performance appraisal.
5.
Please enter the date of your most recent performance appraisal.
6.
Please select the response that most accurately reflects your most recent performance appraisal or performance rating.
7.
What is your Standard Employee Identifier (SEID)?
8.
If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04.
(limit 250 characters)
9.
What is your current position title?
10.
Have you attended any of Treasury's information sessions? (Please click all that apply)
Assessment 1
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume.
1.
GS13 QUALIFICATIONS: To be minimally qualified for this position at the GS-13 level, you must have at least one (1) year of specialized experience equivalent to the next lower level (GS-12) in the normal line of progression. Specialized experience includes: Applying expert level knowledge of learning and education concepts and practices to perform all aspects of training delivery and providing advice and support to facilitate employee development; experience utilizing instructional methods to advise others in training delivery preparation such as computer tools used (e.g., in a classroom, webcam, virtual classroom, AdobeConnect, MS Teams or equivalent), presentation tools (e.g., visual aids, PowerPoint or equivalent), and presentation techniques; experience applying oral and written communication techniques to present and deliver instruction to various audiences; experience utilizing ITMS or other automated personnel education/training system to document training. Experience utilizing analytical and evaluative techniques sufficient to identify, evaluate, and make recommendations to resolve complex problems identified from course feedback such as course delivery, technology problems, and assisting other team members with issues related to training. Your experience should demonstrate a high level of effective customer service experience and resolving conflict (such as team building exercises and negotiating solutions for customers and team members).
Which of the following is true about your experience for the GS-13 level?
Which of the following is true about your experience for the GS-13 level?
2.
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, applicants must satisfy time-in-grade requirements contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked.
Please select the response that best describes your time-in-grade for the GS-13 level.
Please select the response that best describes your time-in-grade for the GS-13 level.
3.
Vacancies will be filled in the following specialty areas: Human Capital Office, Office of Human Resources Strategy, IRS University - IT Academy (ITA), Tax Administration Academy (TAA) and Taxpayer Services Academy (TSA). Please select the Academy you are most interested in applying to.
4.
Which of the following describes your level of experience regarding education, training methods, and software applications?
5.
With which of the following applications or tools do you have experience?
6.
Which of the following describes your experience with leadership roles?
7.
Which of the following tasks have you performed in managing a training project?
8.
Which of the following have you quality reviewed?
9.
Which of the following best describes your planning and evaluating experience?
10.
In this position you will provide support to clients and customers who use or receive the services or products that your work unit produces. Choose the answer that best reflects your experience.
11.
This position requires identifying problems, determining the accuracy and relevance of information, and using sound judgement to generate and evaluate alternatives and make recommendations. Choose the answer that best reflects your most significant experience.
12.
Which of the following do you have experience analyzing?
13.
Which of the following products have you written?
14.
In this position you are expected to encourage and facilitate cooperation, pride, trust, and group identity; foster commitment and team spirit and work with others to achieve goals. At what levels have you applied these skills?
15.
Which of the following describes your experience(s)?
16.
Which best describes your highest level of experience leading a team?
17.
At what levels have you persuaded others to cooperate, accept your recommendations, and worked with others towards an agreement or negotiated to find mutually acceptable solutions?
18.
Which of the following statements best describe your experience managing and resolving conflict to minimize project impact?
19.
In this position you are expected to work on multiple projects at one time and you must be open to change and adapt your behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Choose the answer that best reflects your most significant experiences.
Select “Yes” or “No” to the following question(s).
20.
To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified" determination?
21.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.