- Position Title
- Information Technology Specialist
- Agency
- Office of the Chief Information Officer
- Announcement Number
- 25-CEC-12654497 Opens in new window
- Open Period
- Monday, December 30, 2024 to Monday, January 6, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a surplus or displaced Federal employee eligible under the Career Transition Assistance Plan (CTAP)? Click CTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
3.
Are you a displaced Federal employee eligible under the Interagency Career Transition Assistance Plan (ICTAP)? Click ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
4.
Are you a current Excepted Service employee of a Federal Agency covered by an OPM Interchange agreement that conveys noncompetitive eligibility?
For more information, review Interchange Agreements with Other Merit Systems. https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=InterchangeAgreementsWithOtherMeritSystems
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
For more information, review Interchange Agreements with Other Merit Systems. https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=InterchangeAgreementsWithOtherMeritSystems
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
5.
Are you eligible for competitive consideration under any of the following merit promotion categories?
- Current Federal civilian employee in the Competitive service on a permanent career or career-conditional appointment
- Current Excepted service employee covered by an Interchange Agreement
- Former Federal employee with Reinstatement eligibility
- Veterans Employment Opportunities Act of 1998 (VEOA)
- Current Federal employee serving on a VRA appointment
- Land Management Employee eligible under Public Law 114-47
- Other competitive category not listed above (you must submit proof of eligibility)
6.
Are you eligible to be appointed under the Military Spouse Noncompetitive Appointing Authority based on any of the following categories?
- You are the spouse of an active duty member of the Armed Forces.
- You are the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs.
- You are the widow or widower of a member of the Armed Forces killed while in active duty status, and you have not re-married.
For more information, review USAJOBS Veterans resources. (https://www.usajobs.gov/Veterans)
7.
Are you a former federal employee that has been separated for at least one full year and is eligible to be non-competitively reinstated to a higher grade or full-performance level than which you left federal employment?(Note: you MUST provide: 1) a copy of your separation SF-50 (the "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2"); AND 2) the last performance appraisal you received from your federal employment which shows at least a fully successful rating.)
8.
Do you currently hold (or have you previously held) on a permanent basis, a position in the competitive service (or in another merit system with which OPM has an interchange agreement), with promotion potential equivalent to (or higher than) the full performance level of the position advertised in this vacancy announcement?
9.
Are you eligible under any other miscellaneous appointing authority not listed thus far, such as (but not all inclusive to):
For more information on Foreign overseas employment please review the following: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#NontemporaryForeignService or https://www.state.gov/global-community-liaison-office/family-member-employment/family-member-employment-in-the-d-c-area/non-competitive-eligibility-nce/#NCE5
- Postal Career Service Employee;
- Postal Rate Commission Employee;
- Government Accountability Office (GAO) Employee;
- Administrative Office of the U.S. Courts Employee; or
- Foreign overseas employee or eligible family member of former overseas employee
For more information on Foreign overseas employment please review the following: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#NontemporaryForeignService or https://www.state.gov/global-community-liaison-office/family-member-employment/family-member-employment-in-the-d-c-area/non-competitive-eligibility-nce/#NCE5
10.
Are you eligible for consideration as a Peace Corps, VISTA, or Action volunteer? If you select this option, you are required to provide acceptable documentation of your appointment eligibility by submitting proof of employment from the appropriate agency with your completed application.
11.
Do you have a severe physical, psychiatric or mental disability that qualifies you for a Schedule A Disability appointment?
For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
12.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
Preferences
1.
Are you currently serving or have served in the last five years in a Political Appointment in the Federal Government?
2.
Submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating, dated within the last 18 months.
Type "yes" in the text box below if you are providing a performance appraisal meeting the above requirements with your application. If you are unable to provide a performance appraisal with your application for any reason (not employed, current employer does not give a performance appraisal, etc.), please provide a reason in the text box below. "N/A" is not considered an acceptable response.
Reminder: In addition to this questionnaire, you must also submit all information with documents applicable to you as described in the vacancy announcement under "Required Documents." Please read the vacancy announcement carefully. Also please follow the online instructions carefully for submitting documents and check your account to confirm the documents are received in the online hiring system prior to the closing date. If all the required information is not submitted, you will be found ineligible for this position.
3.
If you were born a male after December 31, 1959, and are at least 18 years of age, have you registered with the Selective Service System (select "Not applicable" if this question does not apply to you)?
Assessment 1
Specialized experience is one year of experience at the GS-12 level, or equivalent that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience is defined as experience:
- Demonstrating systems administration on Linux and Windows servers with experience in IT disciplines (such as provisioning routine configuration, installation, vulnerability management, and reconfiguration of database and related products); AND
- Supporting incident resolution (examples include using service desk ticketing tools such as ServiceNow or Remedy, troubleshooting and resolving problems directly and when needed, assisting and providing direction to junior support staff for escalated issues); AND
- Experience automating IT operational processes, reducing manual intervention and improving overall system efficiency ( examples include Ansible, Puppet, Chef, or scripting languages like Python and PowerShell)
- Demonstrating systems administration on Linux and Windows servers with experience in IT disciplines (such as provisioning routine configuration, installation, vulnerability management, and reconfiguration of database and related products); AND
- Supporting incident resolution (examples include using service desk ticketing tools such as ServiceNow or Remedy, troubleshooting and resolving problems directly and when needed, assisting and providing direction to junior support staff for escalated issues); AND
- Experience automating IT operational processes, reducing manual intervention and improving overall system efficiency ( examples include Ansible, Puppet, Chef, or scripting languages like Python and PowerShell)
1.
Do you have one year of experience as a GS-12 or equivalent as described above?
2.
This experience must be clearly documented in your resume. Please indicate the dates/positions in your resume where this specialized experience can be found.
(limit 250 characters)
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
3.
Do you have IT-related experience demonstrating each of the four competencies listed above?
4.
Please select the automation tools you have experience with. Select all that apply.
5.
Which of the following describes your experience providing Tier 3 analytical and support services for the applications listed? Select all that apply.
6.
Please indicate your experience overseeing enterprise applications. (Examples may include performing capacity planning, performance optimization, design, installation, configuration, patching, and maintenance).
7.
Please indicate experience in the planning, configuring and implementation of high availability application support solutions such as clustering, mirroring, log shipping, and replication. Select all that apply.
8.
Please indicate your enterprise applications and infrastructure experience such as planning, justification, acquisition, cost benefit analysis, and feasibility studies to meet customer requirements.
9.
Please select the version control tools you have experience using. Select all that apply.
10.
Please select the answer that best describes your experience in troubleshooting and resolving system/application availability and performance problems.
11.
Which of the following best describes your experience with release management services and change and release management guidelines?
12.
Please indicate your experience acting as a representative of an organization and its mission?
13.
Which of the following best describes your experience with oral communication in the field of information technology?
14.
Select the statements that apply to your experience interacting with a variety of audiences in various situations to achieve effective solutions.
15.
From the following list of interpersonal communications skills, please identify those that you have routinely applied at work.