Friday, December 27, 2024 to Friday, January 10, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
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2.
30 Percent or More Disabled Veterans
Are you a veteran who separated from active duty under honorable conditions and you:
• retired from active military service with a service-connected disability rating of 30% or more OR
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more
Supporting documentation: You are required to submit acceptable documentation of your appointment eligibility, as follows:
• DD Form 214, "Certificate of Release or Discharge from Active Duty," showing dates of service, as well as character of discharge; member 4 copy of the DD Form 214 is preferable (Note: If you have more than one DD Form 214 for multiple periods of active duty service, you should submit a copy for each period of service.); AND
• A copy of a letter from the Department of Veterans Affairs, dated 1991 or later, certifying an OVERALL Service Connected Disability of 30% or more; OR
• DD Form 214, which reflects the character of service of "Retirement-Disability"; OR
• Certification document* which reflects your OVERALL service connected disability of 30% or more.
• The Standard Form-15 (SF-15), an Application for 10-Point Veterans' Preference is optional at the time of application.
The "certification" letter is a written document on an official letterhead of the appropriate military branch in which the veteran served, and contains at a minimum, the service member's: (1) military service dates including the expected discharge or release date; (2) expected character of service (i.e. honorable); (3) rank; and (4) type of discharge. The "certification" must be signed by, or by direction of, the adjutant, military personnel officer, or commander of the service member's unit or higher headquarters. The service member's military service dates are necessary in order to determine whether he or she meets the definition of ''veteran'' under 5 U.S.C. 2108(1) (Federal Register, 2016).
Are you a 30% or more Disabled Veteran?
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3.
Current Department of Army Civilian Employees
Department of the Army regulations include several employment categories in the definition of 'Current Department of Army Civilian Employees'. You are eligible in this category if you fall into one of the following:
• CIVILIAN EMPLOYEES SERVING ON A PERMANENT APPOINTMENT. You must submit a copy of your most recent SF-50, Notification of Personnel Action. Block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"1." Army employees can access their SF-50 at: MyBiz.
• CIVILIAN EMPLOYEES SERVING ON AN EXCEPTED SERVICE VETERANS RECRUITMENT APPOINTMENT (VRA). If you are eligible in this category, you are required to submit an SF-50 showing current Army Excepted Service VRA appointment (block 24 must be a "1" or "2" AND block 34 must be a"2.").
• CIVILIAN EMPLOYEES SERVING ON AN EXCEPTED SERVICE APPOINTMENT WITH THE DEFENSE CIVILIAN INTELLIGENCE PERSONNEL SYSTEM (DCIPS). This category includes those who have personal career or career-conditional status earned with prior employment in the Competitive Service and/or those eligible under the DCIPS interchange agreement. If you are eligible in either of these categories, you may be required to submit two SF-50s: (1) an SF-50 showing current Army DCIPS employment (block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"2"), and, if applicable, (2) an SF-50 showing career/ career-conditional employment in the Competitive Service (block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"1").
• CIVILIAN EMPLOYEES SERVING ON AN EXCEPTED SERVICE APPOINTMENT WITH THE CYBER EXCEPTED SERVICE. This category ONLY includes those who have personal career or career-conditional status earned with prior employment in the Competitive Service. If you are eligible in this category, you are required to submit two SF-50s: (1) an SF-50 showing current Army CES employment (block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"2"), and (2) an SF-50 showing career/ career-conditional employment in the Competitive Service (block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"1").
• CIVILIAN EMPLOYEES SERVING ON A TEMPORARY OR TERM APPOINTMENT. This category ONLY includes those who have personal career or career-conditional status, earned with prior employment in the Competitive Service. If you are eligible in this category, you are required to submit two SF-50s: (1) an SF-50 showing current Army employment, and (2) an SF-50 showing career/career-conditional employment in the Competitive Service (block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"1").
• CURRENT FLEXIBLE LENGTH AND RENEWABLE TERM (FLRT) TECHNICAL APPOINTMENT EMPLOYEES. If you are eligible in this category, you are required to submit an SF-50 showing a current Army Flexible Length Renewable Term Technical appointment with a remark indicating that you are eligible for consideration as a status candidate (block 45 must contain a remark on eligibility as a status candidate under section 1109(b)(1)(B) of the NDAA for FY 2016).
Supporting documentation: You are required to submit the documents which prove you are a current Department of the Army employee in one of the categories described above. To obtain a copy of SF-50s from employment with the Department of Defense, go to My Biz at https://compo.dcpds.cpms.osd.mil/.
Note: The "current Army employee" category does not include permanent Army National Guard employees in the competitive service.
Are you eligible to apply as a Current Department of Army Civilian Employee?
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4.
Current Department of Defense Employees (Non-Army)
You are eligible in this category if you currently work on a permanent* competitive service civilian appointment in any of the following Department of Defense (DOD) agencies:
• U.S. Navy • U.S. Marine Corps • Department of the Air Force • Other Department of Defense Agency (e.g., WHS, DLA, DFAS, DISA, DODEA, Defense Commissary, etc.)
Supporting documentation: You are required to submit acceptable documentation of your appointment eligibility, by submitting a copy of your last or most recent SF-50, Notification of Personnel Action, (block 24 must be a "1" or "2" AND block 34 must be a"1"). To obtain a copy of SF-50s from employment with the Department of Defense, go to My Biz at https://compo.dcpds.cpms.osd.mil/.
Note(s): *If you are currently working on a temporary or term appointment, or you are serving on active duty in the U.S. military service in any of the above agencies, you are NOT eligible for this hiring category unless you are serving on a Flexible Length Renewable Term (FLRT) Technical appointment with a remark indicating that you are eligible for consideration as a status candidate (block 45 must contain a remark on eligibility as a status candidate under section 1109(b)(1)(B) of the NDAA for FY 2016).
If you are currently working for a private sector company performing work related to a contract with a federal agency, you are NOT eligible for this hiring category
Are eligible to apply as a Current Department of Defense Employee (Non-Army)?
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5.
Domestic Defense Industrial Base Facilities and Major Range and Test Facilities Base Civilian Personnel Workforce Flexibilities
Are you eligible under this authority for appointment?
Current or former Domestic Defense Industrial Base (DIB) Facilities and Major Range and Test Facilities Base (MTRFB) employee; and Who currently are or formerly were under time-limited competitive appointments at certain DIB or MTRFB.
Current DIB or MTRFB employees: Must have initially been hired under competitive examining procedures to the time-limited appointment, must have served under 1 or more time-limited appointments by a Domestic Defense Industrial Base (DIB) Facilities and Major Range and Test Facilities Base (MTRFB) for a period totaling more than 24 months without a break in service of 2 or more years, and must have performed at an acceptable level during each period of service.
Former DIB or MTRFB employees: Must have initially been hired under competitive examining procedures to the time-limited appointment, must have served under 1 or more time-limited appointments by a Domestic Defense Industrial Base (DIB) Facilities and Major Range and Test Facilities Base (MTRFB) agency for a total period of more than 24 months without a break in service of 2 or more years, must have performed at an acceptable level throughout the service period(s), must apply for a position covered by these provisions within 2 years after their most recent date of separation, and must have been separated, with respect to their most recent separation, for reasons other than misconduct or performance.
Supporting documentation: You are required to submit acceptable proof of your appointment eligibility by submitting a copy of your most recent SF-50 (block 24 must be a "0" or "3"AND block 34 must be a "1"), Notification of Personnel Action, documenting your DIB or MTRFB eligibility for a competitive service appointment AND performance rating showing you have performed at an acceptable level.
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6.
Interagency Career Transition Assistance Plan
Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy
• your grade is equivalent to or below the grade level of the vacancy and
• your last performance rating of record is at least fully successful or the equivalent.
ICTAP applicants must be well qualified for the position to receive consideration for special priority selection. Well-qualified is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position.
*Note: Under competitive delegated examining, an ICTAP eligible will be considered well-qualified if they attain an eligibility rating of 90 or higher, not including points for veterans' preference.
Supporting documentation: Federal employees seeking ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.704, by submitting a copy of the following documents with your completed application: A copy of your agency notice; AND,
A copy of your most recent annual performance appraisal; AND,
A copy of your most recent SF-50 noting current position, grade level, and duty location. Additional information regarding ICTAP eligibility can be found in the OPM Employee's Guide to Career Transition. For more information, review the USAJOBS Resource Center.
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7.
Land Management Workforce Flexibility Act
Are you eligible under this authority for appointment?
Current or former Land Management Agency employee (i.e. the Forest Service of the Department of Agriculture; the Bureau of Land Management of the Department of the Interior; the National Park Service of the Department of the Interior; the Fish and Wildlife Service of the Department of the Interior; the Bureau of Indian Affairs of the Department of the Interior; or the Bureau of Reclamation of the Department of the Interior); and
Who currently are or formerly were under time-limited competitive appointments at certain land management agencies.
Current land management agency appointees:
must have initially been hired under competitive examining procedures to the time-limited appointment,
must have served under 1 or more time-limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years, and
must have performed at an acceptable level during each period of service.
Former land management agency employees:
must have initially been hired under competitive examining procedures to the time-limited appointment,
must have served under 1 or more time-limited appointments by a land management agency for a total period of more than 24 months without a break in service of 2 or more years,
must have performed at an acceptable level throughout the service period(s),
must apply for a position covered by these provisions within 2 years after their most recent date of separation, and
must have been separated, with respect to their most recent separation, for reasons other than misconduct or performance.
Supporting documentation: You are required to submit acceptable proof of your appointment eligibility by submitting a copy of your most recent SF-50 (block 24 must be a "0" or "3" AND block 34 must be a"1"), Notification of Personnel Action, documenting your Land Management eligibility for a competitive service appointment AND performance rating showing you have performed at an acceptable level.
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8.
Military Spouses, under Executive Order (E.O.) 13473
You are eligible for this hiring category if you:
• Are a spouse of a member of the Armed Forces serving on active duty for more than 180 days other than for training; OR
• Are a spouse of a 100 percent disabled service member injured while on active duty; OR
• Are the un-remarried widow or widower of a service member who was killed while performing active duty.
Supporting documentation: You are required to submit acceptable documentation of your eligibility for E.O. 13473 which may include:
• verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage);
• verification of the member's 100 percent disability; and/or
• verification of the member's death while on active duty.
Additionally, you may need to submit a Standard Form-15 (SF-15), an Application for 10-Point Veterans' Preference, and applicable supporting documents as noted on the form.
Are you eligible to apply as a Military Spouse under Executive Order 13473?
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9.
Non-Appropriated Fund Instrumentality (NAFI)
This category includes individuals:
• who have been continuously serving in a NAF or Army Air Force Exchange Services (AAFES) position without time limitation for at least one year OR
• who have been involuntarily separated from such an appointment without personal cause within the preceding year.
Supporting documentation: You must provide acceptable documentation of your appointment eligibility by submitting copy(ies) of applicable personnel actions verifying the above criteria with your application. Additional information about the NAFI Interchange Agreement may be found here.
Are you eligible under a NAFI Interchange Agreement?
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10.
Non-Department of Defense (DoD) Transfer
This category includes competitive service, career or career-conditional employees of federal agencies other than the Department of Defense (e.g., Dept of Labor, VA).
Supporting documentation: You are required to submit acceptable documentation of your appointment eligibility, by submitting a copy of your last or most recent SF-50, Notification of Personnel Action, (block 24 must be a "1" or "2" AND block 34 must be a"1").
*If you are currently working on a temporary or term appointment, or are serving on active duty in the U.S. military service, you are NOT eligible for this hiring category.
*If you are currently working for a private sector company performing work related to a contract with a federal agency, you are NOT eligible for this hiring category.
Are you applying to transfer from a federal agency other than the DoD?
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11.
People with Disabilities, Schedule A
You are eligible for this appointing authority if you are an individual:
with an intellectual disability; OR
a severe physical disability; OR
a psychiatric impairment; AND
you have acceptable proof of the disability.
Supporting Documentation: You are required to submit acceptable documentation of your appointment eligibility (e.g., records, statements, or other appropriate information) issued by:
a licensed medical professional (e.g., a physician or other medical professional duly certified by a State, the District of Columbia, or a U.S. territory, to practice medicine); or,
a licensed vocational rehabilitation specialist (State or private); or,
a Federal agency, State agency, or an agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
**Note: An agency may make permanent or time-limited appointments under this appointing authority.
Are you eligible under a Schedule A, Persons with Disability appointment?
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12.
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
I am an MR or NG Reserve Technician who will lose or has lost my military membership through no fault of my own after completing at least 15 years of technician service and a minimum of 20 years of service creditable for non-regular retirement. I am exercising my preference eligibility to DoD positions within my local commuting area in accordance with Section 3329(b) of Title 5, U.S.C. This preference eligibility is valid for 1 year after separation.
NOTE: By using this eligibility, you certify that you have not obtained permanent Federal employment, nor have you accepted or declined a PPP job offer.
Supporting Documentation: If you indicate "yes" to this question, you must submit a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation, such as the notification letter you received showing you are no longer eligible for military or NG membership (through no fault of your own) and that you have completed at least 15 years of technician service and a minimum of 20 years of service creditable for non-regular retirement.
Are you a Priority Placement Program (PPP) DoD Military Reserve (MR) and National Guard (NG) TechnicianEligible?
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13.
Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
I am a military spouse who is currently married to my active duty sponsor. I am exercising my preference eligibility for positions within the local commuting area of my sponsor's current duty station. I certify that I have not accepted nor declined a permanent, continuing Federal or non-appropriated fund position in the local commuting area of our current duty location.
NOTE: Military spouses are eligible for one permanent noncompetitive appointment using their preference eligibility for the duration of the active duty sponsor's assignment to a permanent duty station, as long as the military spouse has not declined or accepted a permanent Federal or non-appropriated fund position in the commuting area of the sponsor's current duty location. If you certify that you have not used your preference at your sponsor's current duty location and it is discovered to be untrue, you may be subject to loss of MSP and possible disciplinary action.
Supporting Documentation: You must include a copy of the Military Spouse PPP Self-Certification Checklist along with the documents identified on the checklist to verify your eligibility for MSP, such as PCS orders/verification of duty location assignment and a copy of marriage certificate or license.
Are you a Priority Placement Program DoD Military Spouse Preference Eligible?
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14.
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Preference Eligible Technician Receiving Disability Retirement
I am an MR or NG Technician who will be or has been involuntarily medically retired due to a service-connected medical disability that disqualifies me from military membership or from holding my required military grade, and have applied for or am receiving a disability retirement annuity. I am exercising my preference eligibility to DoD positions within my local commuting area. I understand that the position for which I am applying must be at the same grade or equivalent level, tenure, and work schedule as the position held currently or upon separation.
NOTE: By using this eligibility, you certify that you have not obtained permanent Federal employment, nor have you accepted or declined a PPP job offer.
Supporting Documentation: If you indicate "yes" to this question, you must submit a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist and copies of the appropriate documentation, such as the notification letter you received that states you are no longer eligible for Reserve membership due to a service-connected disability.
Are you a Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Preference Eligible Technician Receiving Disability Retirement?
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15.
Priority Placement Program, DoD Retained Grade Preference Eligible
I am currently on retained grade based on receiving a written RIF notification letter of a change to lower grade, or a notification letter of a classification downgrade dated within the last 2 years. I am exercising my preference eligibility to DoD positions within my local commuting area.
NOTE: By using this eligibility, you certify that you have not accepted permanent Federal employment at your retained grade, nor have you accepted or declined a PPP job offer.
Supporting Documentation: If you indicate "yes" for this statement, you must submit a copy of the Retained Grade PPP Self-Certification Checklist and copies of the appropriate documentation, such as a RIF change-to-lower-grade notice, and an SF-50 reflecting your RIF change to lower grade.
Are you a Priority Placement Program, DoD Retained Grade Preference Eligible?
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16.
Reinstatement
You are eligible for this hiring category if you:
Are a former Federal employee who previously attained career status (identified as Tenure I (block 24) and Competitive Service (block 34) of your last SF-50, Notification of Personnel Action); OR
Are a former Federal employee with veterans' preference who previously attained career-conditional status (identified as Tenure II (block 24) and Competitive Service (block 34) of your last SF-50, Notification of Personnel Action); OR
Are a former Federal career-conditional employee (identified as Tenure II (block 24) and Competitive Service (block 34) of your last SF-50, Notification of Personnel Action) without veterans' preference who separated from Government service within the past three years.
This eligibility also covers current permanent Federal employees when the area of consideration ("Who May Apply") does not include an option to apply as a current Federal employee. To verify your eligibility, you are required to submit a copy of your most recent Notification of Personnel Action, SF-50 indicating Tenure I or II (block 24) and Competitive Service (block 34) with your completed application.
Supporting documentation: You are required to submit a copy of your separation Notification of Personnel Action, SF-50 with your completed application.
Are you eligible for Reinstatement?
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17.
Veterans Employment Opportunity Act (VEOA) of 1998
This category includes veterans whose discharge was under honorable conditions AND:
• who served 3 or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet this eligibility); or
• who have preference eligibility; or
• who have derived preference
Veterans Employment Opportunity Act of 1998, as amended (VEOA) is a competitive service appointing authority that can only be used when filling permanent, competitive service positions. It cannot be used to fill excepted service positions.
"Preference eligible" under VEOA includes those family members entitled to derived preference. For eligibility information and supporting documentation requirements, go to VEOA Derived Preference. Supporting documentation:
You are required to submit acceptable documentation of your preference or appointment eligibility. Acceptable documentation is:
• DD Form 214, "Certificate of Release or Discharge from Active Duty," showing dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable (Note: If you have more than one DD Form 214 for multiple periods of active duty service, you should submit a copy for each period of service.); OR
• Future Military Retirees*: You are required to submit a copy of your retirement DD Form 214 OR a copy of your approved retirement letter AND a copy of your terminal leave letter OR certification document**. You will be required to provide your DD Form 214 prior to appointment; OR
• Future Military Separatees*: You are required to submit a copy of your most recent DD Form 214 OR certification document** OR a copy of your most recent active duty orders AND a copy of your terminal leave request (if applicable). You will be required to provide your DD Form 214 prior to appointment.
• Disabled Veterans: You are required to submit a copy of one of the separation documents identified above AND documentation of your overall service connected disability identified on the SF-15, page 2, section B or Section C.
*Active duty military members who are selected may not be appointed unless on terminal leave before the effective date of employment.
** The "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the certification is submitted for consideration in the hiring process. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Prior to appointment, the service member's character of service and qualifying discharge or release must be verified through a DD form 214 or equivalent documentation.
Are you applying for consideration under the VEOA?
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18.
Veterans Recruitment Appointment (VRA)
This category includes veterans whose discharge was under honorable conditions AND who is:
• a disabled veteran; or
• a veteran who served on active duty in the Armed Forces during a war declared by Congress; or
• a veteran who served in a campaign or expedition for which a campaign badge has been authorized; or
• a veteran who, while serving on active duty in the Armed Forces, participated in a military operation for which the Armed Forces Service Medal was awarded; or
• a veteran who separated from active duty within the past 3 years
NOTE: The highest grade level you may be appointed under this authority is GS-11 or equivalent.
Supporting documentation: You are required to submit acceptable documentation of your preference or appointment eligibility. Acceptable documentation is:
• DD Form 214, "Certificate of Release or Discharge from Active Duty," showing dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable (Note: If you have more than one DD Form 214 for multiple periods of active duty service, you should submit a copy for each period of service.); OR
• Future Military Retirees*: You are required to submit a copy of your retirement DD Form 214 OR a copy of your approved retirement letter AND a copy of your terminal leave letter OR certification document**. You will be required to provide your DD Form 214 prior to appointment; OR
• Future Military Separatees*: You are required to submit a copy of your most recent DD Form 214 OR certification document** OR a copy of your most recent active duty orders AND a copy of your terminal leave request (if applicable). You will be required to provide your DD Form 214 prior to appointment.
• Disabled Veterans: You are required to submit a copy of one of the separation documents identified above AND documentation of your overall service connected disability identified on the SF-15, page 2, section B or Section C.
*Active duty military members who are selected may not be appointed unless on terminal leave before the effective date of employment.
**The "certification" letter is a written document on an official letterhead of the appropriate military branch in which the veteran served, and contains at a minimum, the service member's: (1) military service dates including the expected discharge or release date; (2) expected character of service (i.e. honorable); (3) rank; and (4) type of discharge. The "certification" must be signed by, or by direction of, the adjutant, military personnel officer, or commander of the service member's unit or higher headquarters. The service member's military service dates are necessary in order to determine whether he or she meets the definition of ''veteran'' under 5 U.S.C. 2108(1) (Federal Register, 2016).
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This position has requirements which must be met prior to employment, and conditions for continued employment. Your answers to the questions in this section will indicate your understanding of, or possession of, these requirements and conditions.
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1.
Appointment to this position is subject to a background investigation to determine your suitability for Federal employment. Are you willing to submit the proper documentation to have a background investigation completed?
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Assessment 1
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Thank you for your interest in a Human Resources Assistant (Office Automation) position with Department of the Army. Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application
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1.
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform the work of Human Resources Assistant (Office Automation) at the GS-05 grade level or equivalent pay band in the Federal Service.
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2.
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform the work of Human Resources Assistant (Office Automation) at the GS-06 grade level or equivalent pay band in the Federal Service.
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3.
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform the work of Human Resources Assistant (Office Automation) at the GS-07 grade level or equivalent pay band in the Federal Service.
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Select “Yes” or “No” to the following question(s).
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4.
This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5-minute sample with 3 or fewer errors. Are you able to type at least 40 WPM based on a 5-minute sample with 3 or fewer errors?
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For each knowledge area, select the one response that most accurately describes your current level of knowledge using the scale below.
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5.
Follow standard organization procedures to complete work assignments.
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For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
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6.
Prioritize competing work assignments to best meet organizational objectives.
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7.
Relay automated system problems to the appropriate individual.
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8.
Use established procedures to resolve minor problems.
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9.
Brief at new employee orientation to convey regulatory guidance or local policies.
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10.
Convey highly technical information to a diverse audience in a manner that is suitable to all listeners.
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11.
Explain basic human resources policies, procedures, or regulations to avoid or resolve issues.
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12.
Accomplish clerical tasks to support administrative requirements necessary to complete the mission of the organization.
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13.
Maintain a suspense file to monitor pending actions.
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14.
Perform a variety of administrative support functions to support management requirements.
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15.
Type, file, and enter data in an automated system to support clerical or administrative requirements.
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16.
Ascertain customer needs through standard communication methods.
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17.
Extract data from automated records to answer questions from employees, applicants, or managers.
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18.
Follow up with customers to ensure personnel actions were completed timely and satisfactorily.
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19.
Provide general information to customers concerning human resources processes and procedures.
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20.
Refer controversial human resource issues or problems to a Specialist or supervisor.
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21.
Enter or retrieve information from a human resources information system.
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22.
Ensure file folders contain the correct documentation to comply with established procedures.
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23.
Establish and maintain files pertaining to assigned work.
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24.
Maintain an electronic suspense file to ensure deadlines are met or extensions requested.
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25.
Update required documentation in an electronic case file to comply with regulations.
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26.
Upload supporting documents into an automated filing system.
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27.
Use a wide variety of laws, policies, reference guides, and standard operating procedures governing Federal Personnel processes to ensure each action meets legal and regulatory standards.
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28.
Set salary IAW Federal or local pay setting guides in order to eliminate pay setting errors or personnel actions.
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29.
Research regulations to obtain information in order to answer personnel or HR-related inquiries.
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30.
Assist selectees with the pre-employment process to ensure all documents are submitted before in-processing.
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31.
Determine employee/applicant eligibility for employee benefits.
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32.
Analyze applicant information such as transcripts, resumes, military discharges, certifications/licenses, etc., to determine applicant qualifications and appointment eligibility.
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33.
Use an automated system to retrieve and review personnel data.
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34.
Use a variety of HR databases, on-line tools, or programs to query, retrieve, and analyze information relating to new or complex HR problems.
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35.
Process personnel actions in automated systems, to include building position/applicant records and verifying final coding.
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36.
Review personnel records and create correction or replacement actions, as necessary, to fix long standing or short term errors found in database or system.
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37.
Update status of actions through timely use of event codes, portal notes, or status reports in order to keep supervisor, managers, and administrative personnel apprised of workload status and estimated completion times.
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38.
Document all steps of recruitment process in an automated system such as USA Staffing to create an electronic audit trail.
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39.
Establish electronic records and files pertaining to assigned work.
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40.
Maintain databases to ensure accurate tracking and recordkeeping.
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41.
Express information to individuals or groups effectively, taking into account the audience and nature of the information and respond appropriately.
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42.
Prepare written correspondence to complete assigned work.
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43.
Create written responses to questions about job vacancy announcements and procedures.
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44.
Respond to customer inquiries via e-mail, telephone, or in person, and provide technically accurate advice in a non-technical manner.
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45.
Explain local policies and procedures regarding the processing of personnel actions.
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46.
Explain the onboarding process to new hires.
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47.
Your responses to the Announcement and Assessment Questionnaires, along with your resume and all supporting documentation are subject to evaluation and verification to ensure accuracy. Please take this opportunity to review your responses to ensure their accuracy.
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