National Park Service Logo
Position Title
Supervisory Park Ranger (I)
Agency
National Park Service
Announcement Number
PW-1549-CMBO-25-12659316-ST Opens in new window
Open Period
Wednesday, January 8, 2025 to Wednesday, January 15, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. 1. Are you the spouse of a member of the armed forces serving on active duty?

-OR-

2. Are you a spouse of a 100 percent disabled service member injured while on active duty?

-OR-

3. Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?

For more information, review USAJOBS Veterans resources. 

To verify your eligibility for option 1 identified above, you must submit documentation verifying active duty status; and documentation verifying marriage to the member of the armed forces (i.e., a marriage certificate or other legal documentation verifying marriage).

To verify your eligibility for options 2 and 3 identified above, you must submit the Application for 10-Point Veteran Preference, Standard Form 15 and all supporting documentation identified on that document (e.g., Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service; death certificate and documentation identifying marital status at the time of death; disability letter from the Department of Veterans Affairs or Armed Service, etc..
(limit characters)
3. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Do you meet one of the following Competitive Merit Promotion Eligibilities:
  • Current Federal or former employees with career or career- conditional appointments in the competitive service that hold, or have held a career or career-conditional position at a lower grade level as the position being announced; or,
  • Veterans Employment Opportunity Act (VEOA) eligibles
 
To verify your eligibility, you must submit supporting documentation.  For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.  All required documentation will be outlined in the Job Opportunity Announcement.
(limit characters)
5. Are you a former member of the Public Lands Corps (PLC) who has served the time required for completing a PLC project carried out on Federal land within the preceding 2 years (an individuals eligibility for NCE under this authority shall not exceed 2 years after completion of his/her last PLC project), and:

• Served as a qualified youth on an appropriate conservation project completing a minimum of 640 hours of satisfactory service that included at least 120 hours through the PLC (individuals must provide a copy of the "Certificate of Eligibility for NCE Hiring Based on PLC Service" and the complete PLC Participant Work Hours Verification Form with your application package in order to be considered under this hiring authority), and

• Meet OPM qualification standards and any other qualification requirement(s) stated in this vacancy announcement for the position in which you are applying.
(limit characters)
6. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center.  
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
7. Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
  • was originally hired to a time-limited position under a competitive appointment; and,
  • served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
  • performed at an acceptable level of service during each period of service; and,
  • if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing.
 
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
(limit characters)
8. Are you currently or have previously held a permanent Career or Career Conditional position in the Federal Government in the Competitive Service equivalent to the full performance level of the grade of the position being advertised?

To verify your eligibility as a current or former Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND,
  • status in the competitive service (Position Occupied field is 1).
(limit characters)
9. Do you meet one of the following Non-Competitive Merit Promotion Eligibilities:
  • Disabled veteran receiving 30% or more disability compensation from the VA;
  • Transfer, reassignment or reinstatement eligible:  current Federal or former employee with career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced; or,
  • Individual eligible under other non-competitive appointment authorities such as: Veterans Recruitment Authority; Military spouses under E.O. 13473; Certain former overseas employees; Present and former Peace Corps, Vista or Action volunteers; Former White House staff; Present and former Foreign Service officers and employees; Certain National Guard technicians; Schedule A; OPM Interchange Agreement and Other Miscellaneous Authorities.
 
To verify your eligibility, you must submit supporting documentation.  For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service; a copy of your Notification of Personnel Action, Standard Form 50 (SF-50); etc.  All required documentation will be outlined in the Job Opportunity Announcement.
(limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. My performance is at an acceptable level and I am not serving under a formal Performance Improvement Plan (PIP). (limit characters)
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. (limit characters)
3. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (MUST include beginning and ending month/year e.g., 5/2019-10/2019 or 5/10/2019-10/20/2019), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the exact hours must be annotated to be able to pro-rate the amount of qualified specialized experience. (limit characters)
4. To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
(limit characters)
5. Merit Promotion applicants who are in a current GS position or have held a GS position any time in the previous 52 weeks (one year) must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks (one year) at the GS-09. The grade may have been in any occupation but must have been held in the Federal service. SF-50(s) that shows your time-in-grade eligibility must be submitted with your application (e.g. Promotions, STEP Increases, etc.). Award SF-50s will not be accepted for determination of time-in-grade. Note: Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. (limit characters)
Assessment 1
Your responses to this questionnaire, in conjunction with the other portions of your completed application, will be evaluated to determine your qualifications for this position. Please carefully follow all instructions before submitting your responses. You must select only ONE response for each item. If you change a response, be certain to unclick the incorrect response before you submit the application. Once you have submitted your application, items that are left blank will not receive credit. NOTE: Resume or application materials you submit for this announcement must support the answer you claim under this and other questions. If not, you will be found not qualified or your score will be lowered. (limit characters)
1. From the descriptions below, select the one response that best describes how your background meets the specialized experience or education requirements for a Supervisory Park Ranger (Interpretation), GS-0025-11 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you leave this question blank you will be rated ineligible. If you do not meet these requirements, you will be considered not qualified and will not receive consideration for this position.

THE RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
(limit characters)
Human Resources Management (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Directly supervises staff, interns, volunteers who provide front-line interpretive services.
(limit characters)
3. Create hiring packages, review, interview, select and/or recommend the selection of staff.
(limit characters)
4. Resolves employee complaints and refers group grievances and more serious complaints not resolved to a higher-level supervisor.
(limit characters)
5. Identifies developmental and training needs of staff; provides or makes provisions for such development and training. (limit characters)
6. Develops performance plans and provides mentoring and feedback on a regular basis.
(limit characters)
Interpretation (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
7. Provides overall direction, review, planning, coordination, and execution of all interpretive and community engagement services for unit.
(limit characters)
8. Evaluates program activities to ensure accomplishment of primary goals.
(limit characters)
9. Apply appropriate communication techniques and learning strategies in a wide variety of programs, visitor services, and media responses.
(limit characters)
10. Oversee the operation of visitor center, public use areas and program content.
(limit characters)
Communications and Media (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
11. Prepare and manage development of new and assess needs of existing exhibits, brochures, and other communication medias.
(limit characters)
12. Attend and participate in workshops, meetings, and conferences, as well as organized and participating in field gathering efforts of the organization.
(limit characters)
13. Guides frontline staff in the creation of engaging social media and web content in compliance with existing digital media plans.
(limit characters)
14. Provides vital feedback on internal communications protocols to ensure accurate and effective dissemination of information to all staff.
(limit characters)
15. Develop strategies and approaches to inform and educate employees, visitors, and citizens, to promote understanding, mitigate the circulation or misinformation and to minimize adverse reactions for an organizations policies, programs, and decisions.
(limit characters)
Interpersonal Skills (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
16. Encourages and facilitates cooperation, pride, trust, and group identity.
(limit characters)
17. Work cooperatively with peers, supervisors, and subordinates to exchange information and discuss issues and options available.
(limit characters)
18. Represents the unit in negotiations and discussions with cooperating associations, partners, other federal offices, education institutions, private organizations, and professional associations.
(limit characters)
19. Demonstrates cultural competency and awareness in all interactions with staff and visitors.
(limit characters)
20. Establish effective communications, coordination and rapport with other divisions and all organization staff including conflict management and resolution skills.
(limit characters)
Questions That Measure Applicant's Technical Expertise (QTMATE). For the questions below, please select the best answer. Please note that some questions may accept multiple answers. (limit characters)
21. A successful supervisor is: (limit characters)
22. When dealing with a difficult employee, the most effective approach is:
(limit characters)
23. When faced with a conflict between two team members, a supervisor should:
(limit characters)
24. An employee repeatedly misses deadlines. How do you correct the problem?
(limit characters)
25. Effective management of an interpretive operation includes.
(limit characters)
26. Interpreting for non-captive audiences requires a fundamentally different approach than when educating a captive audience.
(limit characters)
27. When delegating tasks to team members, it is important to:
(limit characters)
28. Have you created or managed the creation of (select all that apply): (limit characters)
29. Stories interpreted at a park should (select all that apply): (limit characters)
30. A communications plan for an agency Public Information Officer includes the following (select all that apply): (limit characters)