Customs and Border Protection Logo
Position Title
Information Technology Specialist (Applications Software)
Agency
Customs and Border Protection
Announcement Number
OIT-DE(CG)-12660749-ART Opens in new window
Open Period
Tuesday, January 7, 2025 to Tuesday, January 14, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a recent college graduate who has, within the previous two years, completed a qualifying Bachelors or Graduate degree? Note: Veterans who have completed a bachelor's or graduate degree and were unable to apply within two years of receiving their degree due to military service obligation of at least 4 years, may apply within two years of their discharge from uniformed service. 

For more information, review USAJOBS College Graduate Hiring Authority. 

To verify your eligibility, you must submit a copy of your conferred transcripts (unofficial conferred transcripts are acceptable at this time; however, official copies will be required prior to entrance on duty). If you are a veteran, please submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
(limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?

To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
(limit characters)
3. There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years, before completing an application for CBP employment.

If you do not meet the residency requirement as stated above and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. If selected for a position, you must provide documentation to support a request for an exception.

Do you meet the residency requirement?
(limit characters)
4. Are you receiving a civilian retirement annuity from OPM based on retiring from the Federal government? If you select yes and you are selected for this position, your salary will be off-set by the amount of your civilian retirement annuity.

To verify, you must submit a copy of your retirement SF-50 with your application package. It is also recommended to submit a copy of your most recent annuity statement.

Note, this does not apply to military retirement and annuity pay.
(limit characters)
5. I have read and understand the following statement: You will be considered for the highest grade level for which you qualify for. Eligibility will be verified based on your resume and transcripts. You must have gained the work experience by the closing date of this announcement. Full-time work experience is 35 or more hours worked per week and must be clearly stated on your resume. Qualifications based on work experience will be determined by what is listed on your resume. Work experience refers to both paid and unpaid experience, such as volunteer work.

Your resume must include the following:
  • Be in English
  • Include full legal name
  • Address
  • Phone number
  • Complete work history (which includes job titles)
  • Detailed description of your duties (including tasks performed)
  • The dates you performed those duties (MM/DD/YY - MM/DD/YY)
  • Hours worked per week for any position you worked that was not full time (less than 35 hours per week)
For Federal employment experience, your resume must also include:
  • Series
  • Grade level(s)
  • Salary
*Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords.

Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
(limit characters)
6. Are you a current or former Federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Also, ensure that your resume contains a detailed description of your federal work experience, including the dates you performed those duties, your hours worked per week, job title, as well as series, grade level(s), and salary (if applicable). (limit characters)
The following questions 4 will be used to determine whether or not you meet the Mandatory Basic Requirement for this position. You may wish to consult the vacancy announcement for a description of those requirements. (limit characters)
7. I have experience with attention to detail when performing work and been conscientious about attending to detail. (limit characters)
8. I have experience with customer service as it pertains to working with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfying their expectations. (limit characters)
9. I have experience with communicating effectively orally. This includes making clear and convincing argument to individuals or groups including taking into account the audience and the nature of the information. Along with listening to others while observing visual cues and responding appropriately. (limit characters)
10. I have experience problem solving which includes determining the accuracy and relevance of information. Along with using sound judgement to generate and evaluate alternatives and makes recommendation based on those findings. (limit characters)
The following question will be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements. (limit characters)
11. This question will be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.

Which of the following best describes your experience and/or education to qualify for the GS-11 grade level?
(limit characters)