- Position Title
- Human Resources Assistant
- Agency
- Internal Revenue Service
- Announcement Number
- 25-12661915M-HCN-201-07 Opens in new window
- Open Period
- Tuesday, January 14, 2025 to Tuesday, January 28, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located either within or outside the local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
2.
Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located within the same local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
3.
IRS Internal Candidate (excluding Chief Counsel and Treasury Inspector General for Tax Administration (TIGTA)) - Are you a current career or career-conditional, Competitive Service Internal Revenue Service (IRS) employee? You can view a copy of your most recent SF-50 to determine if you are Competitive Service. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should be a "1" or "2".)
If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal.
If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal.
4.
IRS RPP Candidate (excluding Chief Counsel and Treasury Inspector General for Tax Administration (TIGTA)) - Are you a current IRS employee who has received a Reassignment Preference Program (RPP) notice and:
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review IRS Internal Revenue Manual (IRM) 6.330.1.
- you are located either within or outside the local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential and the same work schedule (e.g., permanent, seasonal, etc.) of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review IRS Internal Revenue Manual (IRM) 6.330.1.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
- No matches found
2.
How many performance related awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
3.
Please list the names of any performance related awards and/or quality step increases you have received in the three years preceding the closing date of this announcement and the dates (MMDDYYYY) of the awards. (For example: Performance Award, 02/02/2019).
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
4.
Your annual performance appraisal and relevant awards are considered in the selection process.
Please indicate the option that best describes your most recent performance appraisal.
Please indicate the option that best describes your most recent performance appraisal.
5.
Please enter the date of your most recent performance appraisal.
6.
Please select the response that most accurately reflects your most recent performance appraisal or performance rating.
7.
What is your Standard Employee Identifier (SEID)?
8.
If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04.
(limit 250 characters)
9.
What is your current position title?
10.
Have you attended any of Treasury's information sessions? (Please click all that apply)
Assessment 1
QUALIFICATION REQUIREMENTS: To qualify for this position you must meet the qualification requirements outlined below:
GS-07: You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-6) in the normal line of progression in the Federal service. Specialized experience for this position includes: Experience applying HR rules, procedures, and operations sufficient to perform a wide variety of interrelated and/or non-standard HR support work. Experience planning, coordinating, and developing facts and/or resolving support problems in HR and non-HR specialties. Experience utilizing automated systems and computer applications to perform operations or to prepare documents containing tables and graphs and using online HR resources to obtain information. Knowledge of oral and written communication techniques to provide advice and prepare report narratives and basic instructions, and to effectively communicate in explaining complex programs and in clarifying difficult problems. Experience conducting telephone and/or chatbot interviews or similar virtual technology to collect information specific to customer's individual issues and requests for information. Experience preparing written replies and explanations to customers' requests for service or information and conducting necessary follow-ups to ensure that customer receives timely and satisfactory responses to their requests.
GS-07: You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-6) in the normal line of progression in the Federal service. Specialized experience for this position includes: Experience applying HR rules, procedures, and operations sufficient to perform a wide variety of interrelated and/or non-standard HR support work. Experience planning, coordinating, and developing facts and/or resolving support problems in HR and non-HR specialties. Experience utilizing automated systems and computer applications to perform operations or to prepare documents containing tables and graphs and using online HR resources to obtain information. Knowledge of oral and written communication techniques to provide advice and prepare report narratives and basic instructions, and to effectively communicate in explaining complex programs and in clarifying difficult problems. Experience conducting telephone and/or chatbot interviews or similar virtual technology to collect information specific to customer's individual issues and requests for information. Experience preparing written replies and explanations to customers' requests for service or information and conducting necessary follow-ups to ensure that customer receives timely and satisfactory responses to their requests.
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume.
1.
GS-07: You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-6) in the normal line of progression in the Federal service. Specialized experience for this position includes: Experience applying HR rules, procedures, and operations sufficient to perform a wide variety of interrelated and/or non-standard HR support work. Experience planning, coordinating, and developing facts and/or resolving support problems in HR and non-HR specialties. Experience utilizing automated systems and computer applications to perform operations or to prepare documents containing tables and graphs and using online HR resources to obtain information. Knowledge of oral and written communication techniques to provide advice and prepare report narratives and basic instructions, and to effectively communicate in explaining complex programs and in clarifying difficult problems. Experience conducting telephone and/or chatbot interviews or similar virtual technology to collect information specific to customer's individual issues and requests for information. Experience preparing written replies and explanations to customers' requests for service or information and conducting necessary follow-ups to ensure that customer receives timely and satisfactory responses to their requests.
Which of the following is true about your specialized experience for the GS-7 level?
GS-07: You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-6) in the normal line of progression in the Federal service. Specialized experience for this position includes: Experience applying HR rules, procedures, and operations sufficient to perform a wide variety of interrelated and/or non-standard HR support work. Experience planning, coordinating, and developing facts and/or resolving support problems in HR and non-HR specialties. Experience utilizing automated systems and computer applications to perform operations or to prepare documents containing tables and graphs and using online HR resources to obtain information. Knowledge of oral and written communication techniques to provide advice and prepare report narratives and basic instructions, and to effectively communicate in explaining complex programs and in clarifying difficult problems. Experience conducting telephone and/or chatbot interviews or similar virtual technology to collect information specific to customer's individual issues and requests for information. Experience preparing written replies and explanations to customers' requests for service or information and conducting necessary follow-ups to ensure that customer receives timely and satisfactory responses to their requests.
Which of the following is true about your specialized experience for the GS-7 level?
2.
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, applicants must satisfy time-in-grade requirements contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked.
Please select the response that best describes your time-in-grade for the GS-07 level.
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, applicants must satisfy time-in-grade requirements contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked.
Please select the response that best describes your time-in-grade for the GS-07 level.
3.
Which of the following describes your experience working as a member of a team?
4.
Which statement best describes your experience in the use of correct English grammar, punctuation, and spelling in order to draft letters, e-mails, or other simple documents?
5.
Which of the following describes your experience training others?
6.
Which statement best describes your experience inputting, updating, maintaining, and extracting data from automated systems?
7.
Which of the following statements best describes your experience operating computer programs related to the job such as Microsoft Word, Outlook, Teams, and Excel?
8.
Which of the following describes your experience with automated systems?
9.
Which statement best describes your experience in researching files, documents, or other sources for information?
10.
Which statement best describes your ability to verbally communicate effectively with customers or co-workers?
11.
Which of the following describes your experience?
12.
Which of the following statements best describes your experience in dealing with a range of individuals, including those that are uncooperative?
13.
To which of the following audiences have you provided a verbal presentation?
14.
Which statement best describes your experience researching, requesting, and providing/presenting technical information to others (for example: applicants, employees, managers) regarding job opportunities, services, or resources?
15.
Which of the following statements describes your experience working with customers?
16.
Which of the following describes your experience creating or preparing written communications?
17.
Which of the following describes your experience?
18.
Which statement best describes your experience reviewing the content of letters or other documents for completeness, correctness, or consistency, or to determine action required?
19.
Which of the following best describes how you resolved a technical issue or problem?
20.
Which statement best describes your experience assisting customers in obtaining and/or completing forms or applications?
21.
Which statement best describes your experience in reviewing letters or documents to determine conformance with policies and regulations?
Select “Yes” or “No” to the following question(s).
22.
To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified" determination?
23.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.