Veterans Health Administration Logo
Position Title
Supervisory Management Analyst
Agency
Veterans Health Administration
Announcement Number
CARZ-12664955-25-BWS Opens in new window
Open Period
Monday, January 13, 2025 to Wednesday, January 15, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
3. Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Are you an active duty service member expected to be discharged or released under honorable conditions within the next 120 days who will be eligible for Veterans' preference?  You may eligible to apply through the Veterans Opportunity to Work (VOW) Act based on tentative preference.

To verify your eligibility, you must submit a "certification" on appropriate letterhead from your branch of service that certifies you are expected to be discharged or released from active duty service under honorable conditions not later than 120 days after the date the certification is signed.  Note: If selected, prior to appointment you will be required to provide your DD-214 and/or other supporting documentation to verify that you are eligible for Veterans' preference.

For more information, review USAJOBS Veterans resources.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
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In order to receive appropriate consideration, you should submit proper documentation if you are claiming eligibility for Veterans' Preference, which includes a copy of your DD-214 (member copy 4 or earlier version that shows character of service). Applicant's claiming 10-Point preference should also submit an SF-15, Application for 10-Point Veterans' Preference along with the required documentation listed on the form (such as verification of service-connected disability percentage). (limit characters)
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of experience and/or education that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
Minimum Qualification Requirements: Select the ONE statement below that best describes your experience and/or education to meet the specific qualification requirements for this position at the GS-12 level. Please refer to the Qualifications and Duties sections of this vacancy announcement for detailed information. (limit characters)
1. Do you possess one year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled? To be creditable, specialized experience must have been equivalent to at least the next lower grade level, GS-11 of Federal Service. Qualifying specialized experience includes providing technical and administrative direction to employees resulting in the efficient accomplishment of work; plans, schedules, and assigns work to be accomplished by subordinates; ensures organizational goals, guidelines, and effectiveness in achieving intended objectives; develops and evaluates the performance of subordinate personnel.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Gather, analyze, interpret, and track data.
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3. Monitor progress of cases.
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4. Verify Social Security Numbers for customers interested in enrolling in healthcare benefits.
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5. Evaluate staff workload.
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6. Develop and recommend new/improved work methods, organizational structure, and procedures that promote efficiency.
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7. Perform employee utilization reviews in the context of knowledge, skills, abilities, speed, volume, and quality requirements of the work processes.
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8. Plan, develop and conduct internal review studies of substantial technical complexity.
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9. Prepare new unit directives related to system issues, executive management decisions, leadership, agency, and Congressional mandates.
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10. Recommend procedural changes.
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11. Conducts reviews to assess the level of compliance as established in security directives.
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12. Plan, schedule, and assign work.
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13. Realign priorities to support business requirements and operational objectives.
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14. Develop and explain standard operating procedures.
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15. Oversee execution of administrative activities.
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16. Provide leadership and supervision to an administrative unit.
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17. Provide technical and administrative direction to unit employees resulting in the efficient accomplishment of work.
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18. Determine educational and training needs for a unit.
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19. Ensure proper training resources are available to staff.
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20. Approve and disapprove leave requests.
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21. Reassign employees to meet fluctuating workload.
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22. Develop performance standards for subordinate staff.
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23. Evaluate subordinate staff performance.
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24. Resolve employee complaints through informal and formal grievance processes.
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25. Provide advice, counsel, and instruction on work and administrative matters.
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26. Convey findings, problem areas, and corrective recommendations to management and staff.
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27. Actively engage with internal and external customers to achieve unit goals and objectives.
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28. Participate in meetings, conferences, and committees.
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