Tuesday, January 14, 2025 to Tuesday, January 28, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
you are located either within or outside the local commuting area of this vacancy, AND
your grade is equivalent to or below the grade level of this vacancy, AND
your position has the same or higher promotion potential of this vacancy, AND
your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
2.
Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
you are located within the same local commuting area of this vacancy, AND
your grade is equivalent to or below the grade level of this vacancy, AND
your position has the same or higher promotion potential of this vacancy, AND
your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).
3.
IRS Internal Candidate (excluding Chief Counsel and Treasury Inspector General for Tax Administration (TIGTA)) - Are you a current career or career-conditional, Competitive Service Internal Revenue Service (IRS) employee? You can view a copy of your most recent SF-50 to determine if you are Competitive Service. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should be a "1" or "2".)
If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal.
(limit characters)
4.
IRS RPP Candidate (excluding Chief Counsel and Treasury Inspector General for Tax Administration (TIGTA)) - Are you a current IRS employee who has received a Reassignment Preference Program (RPP) notice and:
you are located either within or outside the local commuting area of this vacancy, AND
your grade is equivalent to or below the grade level of this vacancy, AND
your position has the same or higher promotion potential and the same work schedule (e.g., permanent, seasonal, etc.) of this vacancy, AND
your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
3.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 1st location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
The following list includes ALL IRS locations but not all locations are available for this announcement.
Only locations listed on the announcement and in the above question are available.
Do NOT select locations you did not choose in the question above.
Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
4.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 2nd location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
The following list includes ALL IRS locations but not all locations are available for this announcement.
Only locations listed on the announcement and in the above question are available.
Do NOT select locations you did not choose in the question above.
If you do NOT have a 2nd priority, select "No additional priority location".
Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
5.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 3rd location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
The following list includes ALL IRS locations but not all locations are available for this announcement.
Only locations listed on the announcement and in the above question are available.
Do NOT select locations you did not choose in the question above.
If you do NOT have a 3rd priority, select "No additional priority location".
Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
6.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 4th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
The following list includes ALL IRS locations but not all locations are available for this announcement.
Only locations listed on the announcement and in the above question are available.
Do NOT select locations you did not choose in the question above.
If you do NOT have a 4th priority, select "No additional priority location".
Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
7.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 5th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
The following list includes ALL IRS locations but not all locations are available for this announcement.
Only locations listed on the announcement and in the above question are available.
Do NOT select locations you did not choose in the question above.
If you do NOT have a 5th priority, select "No priority location".
Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
8.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 6th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
The following list includes ALL IRS locations but not all locations are available for this announcement.
Only locations listed on the announcement and in the above question are available.
Do NOT select locations you did not choose in the question above.
If you do NOT have a 6th priority, select "No additional priority location".
Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
9.
How many performance related awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?
10.
Please list the names of any performance related awards and/or quality step increases you have received in the three years preceding the closing date of this announcement and the dates (MMDDYYYY) of the awards. (For example: Performance Award, 02/02/2019).
11.
What is your Standard Employee Identifier (SEID)?
(limit characters)
12.
If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04.
(limit 250 characters)
13.
What is your current position title?
(limit characters)
14.
Your annual performance appraisal and relevant awards are considered in the selection process.
Please indicate the option that best describes your most recent performance appraisal.
(limit characters)
15.
Please enter the date of your most recent performance appraisal.
(limit characters)
16.
Please select the response that most accurately reflects your most recent performance appraisal or performance rating.
(limit characters)
17.
Have you attended any of Treasury's information sessions? (Please click all that apply)
(limit characters)
Assessment 1
.
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume.
(limit characters)
.
QUALIFICATION REQUIREMENTS:
SPECIALIZED EXPERIENCE: GS-9
To be minimally qualified for this position you must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience for this position includes: Assisted other researchers in designing research studies (including to define User Experience (UX) research questions or design hypotheses, select appropriate research methodologies, and draft research plans) to achieve research goals; Assisted in conducting qualitative and/or quantitative research, including usability testing and user surveys, to collect user feedback; Assisted in analysis of qualitative and/or quantitative data and documentation of findings to provide evidence-based recommendations and solutions to stakeholders. Collaborated with other researchers to prepare reports, journey maps, personas, and other artifacts (such as service blueprints, flowcharts, and/or user stories) to communicate research insights. Collaborated with stakeholders to apply research insights to improve digital products and services. OR
You may substitute education for specialized experience as follows:
Master's or equivalent graduate degree in a related field of study such as research and/or statistics, psychology, or human-computer interaction at an accredited college or university. OR
2 full years of progressively higher-level graduate education leading to a degree in a related field of study such as research and/or statistics, psychology, or human-computer interaction. OR
LL.B. or J.D., if related.
SPECIALIZED EXPERIENCE: GS-11
To be minimally qualified for this position you must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience for this position includes: Experience designing research studies (including to define User Experience (UX) research questions or design hypotheses, select appropriate research methodologies, and draft research plans) to achieve research goals; Experience conducting qualitative and/or quantitative user research or usability testing; Experience conducting qualitative and/or quantitative analysis, evaluating findings, and providing evidence-based recommendations and solutions.
Experience working with stakeholders to apply research insights to improve digital products and services.
Experience communicating research insights using tools such as journey maps, service blueprints, user stories, or personas to help improve services.
OR
You may substitute education for specialized experience as follows:
Ph.D. or equivalent graduate degree in a related field of study such as research and/or statistics, psychology, or human-computer interaction at an accredited college or university.
OR
3 full years of progressively higher-level graduate education leading to a Ph.D. degree in a related field of study such as research and/or statistics, psychology, or human-computer interaction.
OR
LL.M., if related
OR
At least 1 year of combined graduate education and experience as defined in paragraphs above.
SPECIALIZED EXPERIENCE: GS-12
To be minimally qualified for this position you must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience designing research studies (including to define User Experience (UX) research questions or design hypotheses, select appropriate research methodologies, and draft research plans) to achieve research goals; Experience conducting qualitative and quantitative user research or usability testing; Experience conducting qualitative and quantitative analysis, evaluating findings, and providing evidence-based recommendations and solutions. Experience working with stakeholders to apply research insights to improve digital products and services. Experience communicating research insights using tools such as journey maps, service blueprints, user stories, or personas to help improve services.
(limit characters)
1.
QUALIIFICATION REQUIREMENTS:
To be minimally qualified for this position you must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience for this position includes: Assisted other researchers in designing research studies (including to define User Experience (UX) research questions or design hypotheses, select appropriate research methodologies, and draft research plans) to achieve research goals; Assisted in conducting qualitative and/or quantitative research, including usability testing and user surveys, to collect user feedback; Assisted in analysis of qualitative and/or quantitative data and documentation of findings to provide evidence-based recommendations and solutions to stakeholders. Collaborated with other researchers to prepare reports, journey maps, personas, and other artifacts (such as service blueprints, flowcharts, and/or user stories) to communicate research insights. Collaborated with stakeholders to apply research insights to improve digital products and services. OR
You may substitute education for specialized experience as follows:
Master's or equivalent graduate degree in a related field of study such as research and/or statistics, psychology, or human-computer interaction at an accredited college or university. OR
2 full years of progressively higher-level graduate education leading to a degree in a related field of study such as research and/or statistics, psychology, or human-computer interaction. OR
LL.B. or J.D., if related.
Which of the following is true about your specialized experience?
(limit characters)
2.
GS-9 TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, applicants must satisfy time-in-grade requirements contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked.
Please select the response that best describes your time in grade.
(limit characters)
3.
SPECIALIZED EXPERIENCE: GS-11
To be minimally qualified for this position you must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience for this position includes: Experience designing research studies (including to define User Experience (UX) research questions or design hypotheses, select appropriate research methodologies, and draft research plans) to achieve research goals; Experience conducting qualitative and/or quantitative user research or usability testing; Experience conducting qualitative and/or quantitative analysis, evaluating findings, and providing evidence-based recommendations and solutions.
Experience working with stakeholders to apply research insights to improve digital products and services.
Experience communicating research insights using tools such as journey maps, service blueprints, user stories, or personas to help improve services.
OR
You may substitute education for specialized experience as follows:
Ph.D. or equivalent graduate degree in a related field of study such as research and/or statistics, psychology, or human-computer interaction at an accredited college or university.
OR
3 full years of progressively higher-level graduate education leading to a Ph.D. degree in a related field of study such as research and/or statistics, psychology, or human-computer interaction.
OR
LL.M., if related
OR
At least 1 year of combined graduate education and experience as defined in paragraphs above.
Which of the following is true about your specialized experience and/or education?
(limit characters)
4.
GS-11 TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, applicants must satisfy time-in-grade requirements contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked.
Please select the response that best describes your time in grade.
(limit characters)
5.
To be minimally qualified for this position you must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience designing research studies (including to define User Experience (UX) research questions or design hypotheses, select appropriate research methodologies, and draft research plans) to achieve research goals; Experience conducting qualitative and quantitative user research or usability testing; Experience conducting qualitative and quantitative analysis, evaluating findings, and providing evidence-based recommendations and solutions. Experience working with stakeholders to apply research insights to improve digital products and services. Experience communicating research insights using tools such as journey maps, service blueprints, user stories, or personas to help improve services.?
Which of the following is true about your specialized experience?
(limit characters)
6.
GS-12 TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, applicants must satisfy time-in-grade requirements contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked.
Please select the response that best describes your time in grade.
(limit characters)
7.
In addition to the online application and resume, you must submit a current annual Performance Appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal?
(limit characters)
8.
If you answered "I do not have a recent performance appraisal." in the previous question, please indicate why you do not have a current performance appraisal otherwise please enter N/A.
(limit characters)
9.
Please select the option that best describes your most recent performance appraisal.
(limit characters)
10.
Please enter the date of your most recent performance appraisal?
(limit characters)
11.
Please select the rating that you achieved on your most recent performance appraisal. For Non-IRS CTAP employees select the response that most accurately reflects your most recent performance rating.
(limit characters)
12.
Are you currently in the same Business Operating Division and job series as the position for which you are applying to via this announcement?
(limit characters)
13.
Which of the following is your highest level of experience working on a team?
(limit characters)
14.
Please select the following that supports your experience in the workplace.
(limit characters)
15.
What is your experience assisting co-workers?
(limit characters)
16.
Which of the following sources have you reviewed to conduct research and make decisions?
(limit characters)
17.
Which of the following analytical methods have you used and explained to others either verbally or in writing?
(limit characters)
18.
What is your experience preparing written technical documents?
(limit characters)
19.
Which of the following tasks have you performed while working with internal and/or external stakeholders/customers?
(limit characters)
20.
Select all of the following tasks that you have performed in User Experience (UX) Research.
(limit characters)
21.
Which of the following have you used to ensure an accurate, quality product?
(limit characters)
22.
Which of the following tasks describe your experience managing time and workload?
(limit characters)
23.
Which best describes how you have managed your workload?
(limit characters)
24.
Which of the following is your highest level of experience working on a team?
(limit characters)
25.
Please select the following that supports your experience in the workplace.
(limit characters)
26.
What is your experience assisting co-workers?
(limit characters)
27.
Which of the following sources have you reviewed to conduct research and make decisions?
(limit characters)
28.
Which of the following analytical methods have you used and explained to others either verbally or in writing?
(limit characters)
29.
What is your experience preparing written technical documents?
(limit characters)
30.
Which of the following tasks have you performed while working with internal and/or external stakeholders/customers?
(limit characters)
31.
Select all of the following tasks that you have performed in User Experience (UX) Research.
(limit characters)
32.
Which of the following have you used to ensure an accurate, quality product?
(limit characters)
33.
Which of the following tasks describe your experience managing time and workload?
(limit characters)
34.
Which best describes how you have managed your workload?
(limit characters)
35.
Which of the following is your highest level of experience working on a team?
(limit characters)
36.
Please select the following that supports your experience in the workplace.
(limit characters)
37.
What is your experience leading co-workers?
(limit characters)
38.
Which of the following sources have you reviewed to conduct research and make decisions?
(limit characters)
39.
Which of the following analytical methods have you used and explained to others either verbally or in writing?
(limit characters)
40.
What is your experience preparing written technical documents?
(limit characters)
41.
Which of the following tasks have you performed while working with internal and/or external stakeholders/customers?
(limit characters)
42.
Select all of the following tasks that you have performed in User Experience (UX) Research.
(limit characters)
43.
Which of the following have you used to ensure an accurate, quality product?
(limit characters)
44.
Which of the following tasks describe your experience managing time and workload?
(limit characters)
45.
Which best describes how you have managed your workload?
(limit characters)
.
Select “Yes” or “No” to the following question(s).
(limit characters)
46.
To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination?
(limit characters)
47.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
(limit characters)
This online application, powered by USA Staffing®, a U. S. Government information system, is to be used only in the manner authorized.
You are authorized to use this system’s menus, controls, and features to do any and all of the following as a job applicant or potential
job applicant, subject to any limitations that may be imposed, such as due dates, or any requirement that a particular assessment be
completed personally by the job applicant:
Prepare, complete, and submit application packages, questionnaires, and other assessments.
View, print, modify, and save questionnaires and assessment responses and documents.
View the status of application packages you have in progress and correspondence addressed to you.
You are prohibited from accessing or attempting to access this system or records it contains to access information about anyone who has not given
you permission to do so, because the data and documents on this system include Federal records that contain sensitive information protected by
various Federal statutes, including the Privacy Act, 5 U.S.C. § 552a.
You are also prohibited from attempting to access, view, upload, change, or delete information on this system in any manner not consistent with and
supported by its own menu options and controls, even if that information pertains to you. You are not permitted to modify the system, deny access to
the system, accrue system resources for unauthorized use, or otherwise misuse this system, and if you do so, or try to do so, you may face criminal,
civil, or administrative penalties.
If you use this system, that will be construed to mean you understand and agree to abide by these terms and constitutes unconditional consent to review,
monitor, record, audit, and take action by all authorized government and law enforcement personnel.
Your Session is About to Expire!
Your session will expire due to inactivity in 60 seconds.
Unsaved data may be lost if you allow this session to expire.
Warning! The announcement has now closed.
Failure to continue will prevent you from completing and submitting the application.
Click the Stay Connected button below to continue your session.