- Position Title
- Immigration Services Officer
- Agency
- Citizenship and Immigration Services
- Announcement Number
- 12672683-FOD-IMP-25 Opens in new window
- Open Period
- Friday, January 17, 2025 to Thursday, January 30, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you wish to be considered under the Career Transition Assistance Plan (CTAP) because you are a current DHS employee who has received an official notice stating that your position is no longer needed, or that you will be separated by reduction in force (RIF) and meet all of the following criteria?
- Occupy a position in the same local commuting area of the vacancy, and
- Occupy a position at or above the grade of the announced position and with no greater promotion potential, and
- Have a current performance rating of at least "fully successful" or equivalent
For more information about CTAP eligibility, visit The Employee's Guide to Career Transition.
Proof is required. You must submit the following documentation to support your claim:
- My most recent SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement that shows position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
- If my position occupied is "2 - Excepted Service" (block #34 of your SF-50), I have also included the initial SF-50, or other official Notification of Personnel Action, for that appointment.
- Documentation of my Reduction in Force (RIF) separation notice or a proposed removal/separation notice.
- My latest performance rating of record.
2.
Are you a current Immigration Services Officer U.S. Citizenship and Immigration Services (CIS) employee within the Field Operations Directorate serving in a 30 Percent or More Compensable Disabled Veteran (30%) appointment?
Note: This eligibility allows for current provisional employees to apply under competitive procedures and requires the completion of Time in Grade Requirements.
Proof is required. You must submit the following documentation to support your claim:
Note: This eligibility allows for current provisional employees to apply under competitive procedures and requires the completion of Time in Grade Requirements.
Proof is required. You must submit the following documentation to support your claim:
- Your initial 30 Percent or More Compensable Disabled Veteran appointment SF-50 (Notification of Personnel Action), or equivalent.
- Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
- DD-214 showing character of service
- You must submit your letter from the Department of Veterans Affairs (VA) showing the combined service-connected disability rating, or other acceptable documentation.
3.
Are you a current Immigration Services Officer U.S. Citizenship and Immigration Services (USCIS) employee within the Field Operations Directorate who is in a permanent position that is in the competitive service (see block #34 on your SF-50 for your position type)?
Proof is required. You must submit the following documentation to support your claim:
Proof is required. You must submit the following documentation to support your claim:
- Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of our SF-50); tenure; grade and step; salary; and, full performance level.
4.
Are you a current Immigration Services Officer U.S. Citizenship and Immigration Services (CIS) employee within the Field Operations Directorate serving in an excepted service Schedule A disability appointment?
Note: This eligibility allows for current excepted service employees to apply under competitive procedures and requires the completion of Time in Grade Requirements.
Proof is required. You must submit the following documentation to support your claim:
Note: This eligibility allows for current excepted service employees to apply under competitive procedures and requires the completion of Time in Grade Requirements.
Proof is required. You must submit the following documentation to support your claim:
- Your initial Schedule A disability appointment SF-50 (Notification of Personnel Action), or equivalent.
- Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
- Official documentation of your disability. Documentation is used to verify that you are indeed a person with an intellectual disability, severe physical disability, or psychiatric disability. Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
5.
Are you a current Immigration Services Officer U.S. Citizenship and Immigration Services (CIS) employee within the Field Operations Directorate serving in an excepted service Veterans Recruitment Appointment (VRA) appointment?
Note: This eligibility allows for current excepted service employees to apply under competitive procedures and requires the completion of Time in Grade Requirements.
Note: Veterans claiming eligibility on the basis of service in a campaign or expedition for which a medal was awarded must be in receipt of the campaign badge or medal.
Proof is required. You must submit the following documentation to support your claim:
Note: This eligibility allows for current excepted service employees to apply under competitive procedures and requires the completion of Time in Grade Requirements.
Note: Veterans claiming eligibility on the basis of service in a campaign or expedition for which a medal was awarded must be in receipt of the campaign badge or medal.
Proof is required. You must submit the following documentation to support your claim:
- Your initial VRA appointment SF-50 (Notification of Personnel Action), or equivalent.
- Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
- DD-214 showing character of service
- If applying based on your preference as a disabled veteran, you must submit your letter from the Department of Veterans Affairs (VA) showing the combined service-connected disability rating, or other acceptable documentation.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location. You may only select up to 1 location(s).
- No matches found
2.
Select the lowest grade you are willing to accept for this position.
3.
I acknowledge the following conditions if I choose to submit my resume through the USAJOBS Resume Builder:
(Note: Additional guidance regarding this requirement is available within the How to Submit Your Resume section of the USCIS Resume Requirement FAQs.)
- I understand that resumes submitted through USAJOBS Resume Builder are converted to a PDF format when they are transmitted to USA Staffing from the USAJOBS applicant interface and additional spaces/page gaps are added to resumes during the Resume Builder conversion process;
- Based on the above conditions, I understand that USCIS strongly encourages me to save my resume to a PDF document and upload the PDF document instead of submitting my resume created through Resume Builder;
- I understand that USCIS' human resources will only review the first 5 pages of my resume to determine eligibility/qualifications for this position;
- By answering YES to this question, I am indicating that I have met this requirement for consideration.
(Note: Additional guidance regarding this requirement is available within the How to Submit Your Resume section of the USCIS Resume Requirement FAQs.)
4.
There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position(s); (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity; OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Do you meet one of these requirements?
5.
I acknowledge that this position is NOT remote and that if selected, I will be expected to report to the duty station listed within the announcement text.
- By answering YES to this question, I am indicating that I understand this requirement.
- By answering NO to this question, I am asking to be removed from further consideration for this position.
6.
This announcement is being advertised for multiple locations/offices. Please select your current office from the below list.
Assessment 1
1.
GS-05 - Which of the following statements best describes your experience and/or education?
2.
You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.
3.
GS-07 - Which of the following statements best describes your experience and/or education?
4.
You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.
5.
GS-09 - Which of the following statements best describes your experience and/or education?
6.
You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.
7.
GS-11 - Which of the following statements best describes your experience and/or education?
8.
You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.
9.
This position has a time-in-grade (TIG) requirement to qualify at the GS-07. Have you completed 52 weeks in a position at or above the GS-05 grade level or equivalent?
10.
This position has a time-in-grade (TIG) requirement to qualify at the GS-09. Have you completed 52 weeks in a position at or above the GS-07 grade level or equivalent?
11.
This position has a time-in-grade (TIG) requirement to qualify at the GS-11. Have you completed 52 weeks in a position at or above the GS-09 grade level or equivalent?
The following section contains a multitude of question types. If you see a radio button, you can only select one response. If you see a checkbox, you may select all that apply.
12.
Select the ways in which you demonstrate being open and courteous to opinions from people with varied backgrounds.
13.
Select the activities you have completed to communicate with applicants and petitioners applying for immigration benefits.
14.
Select the activities you have performed related to ensuring the accuracy of data related to the adjudications of benefits.
15.
Select the ways in which you develop and maintain collaborative working relationships with others to resolve conflicts in a positive manner.
16.
Select the duties you performed when assisting applicants applying for benefits.
17.
Which statement best describes your highest level of experience interviewing individuals to elicit and clarify information?
18.
Which statement best describes your highest level of experience conducting fact-gathering interviews?
19.
Select the actions you have performed to maintain a record tracking system.
20.
Which statement best describes your highest level of experience reviewing case file documents to determine the current status?
21.
Which statement best describes your experience with setting work priorities?
22.
Select the choice that best describes your highest level of experience reviewing immigration applications.
23.
Which sources of information have you independently researched and interpreted to embrace a course of action related to a case?
24.
Which statement best describes your highest level of experience taking action after determining the status of case files?
25.
Which statement best describes your highest level of experience reviewing case file documents to determine the current status?
26.
Which sources have you researched to adjudicate applications for benefits?
27.
Which statements best describes your highest level of experience reviewing case file documents to determine their status?
28.
Which sources have you researched to identify and detect Immigration Fraud?
Select “Yes” or “No” to the following question(s).
29.
Have you passed the Immigration Services Officer Basic Training Course (BASIC)?
30.
Select the activities you have performed to ensure the data integrity of electronic systems.
31.
Select the areas in which you have reviewed work for accuracy
Select “Yes” or “No” to the following question(s).
32.
Do you have experience handling serialized forms and identification documents (e.g., driver's licenses or birth certificate forms)?
33.
Select the tasks you have performed to determine basic eligibility for immigration benefits and privileges under the final approval of a senior employee or supervisor.
34.
Select the tasks you have performed related to conducting security checks for immigration benefit applications.
35.
Select the activities you have performed to process application/petition packets.
36.
Which choice best describes your highest level of experience adjudicating immigration benefits?
37.
Select the tasks you have performed using computer systems to verify an individual's current identity and immigration status.
38.
Select the activities you have performed to ensure the integrity of case files.
39.
Select the resources you have used to complete research on an individual's eligibility for immigration benefits.
40.
Which response best describes your highest level of experience making legal decisions based on a preponderance of evidence received during data collection for applicants seeking immigration benefits?
41.
Which actions have you taken to perform security checks using government systems?
42.
Which activities have you performed to assess the accuracy of case file contents?
43.
Select the activities you have performed related to ensuring the accuracy of data related to immigration fraud.
44.
Which statement best describes your highest level of experience processing immigration benefits?
45.
Which statement best describes your highest level of experience drafting documents, such as memorandums and letters, for signature?
46.
Which statement best describes your highest level of experience creating correspondence (e.g., customer notifications, response to inquiries)?
47.
Select the types of documents you have drafted related to immigration benefit applications.
Select “Yes” or “No” to the following question(s).
48.
Do you have experience responding to email inquiries that required explaining procedures?
49.
Select the written documents you have drafted pertaining to immigration law.
50.
Which choice best describes your highest level of experience writing documents that are consistent with adjudicative standards?
51.
Which actions have you taken to prepare a response to inquiries pertaining to Nationality Laws?
52.
If you are a Federal employee, is your most recent performance rating equivalent to a "pass," "satisfactory," or better?
Select “Yes” or “No” to the following question(s).
53.
Your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency. It is your responsibility to provide the responses, information, and documentation regarding your work history for us to determine your eligibility and qualifications for this position. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, 3) verify that your responses accurately describe your current level of experience and capability, and 4) that you have provided all of the information and documentation needed for us to determine your eligibility and qualifications for this position.