- Position Title
- Program Manager
- Agency
- Customs and Border Protection
- Announcement Number
- OFO-HQ-12681820-MHW Opens in new window
- Open Period
- Wednesday, February 5, 2025 to Tuesday, February 11, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
The following set of questions focus on how you are eligible to apply for this announcement. Eligibilities are known as the specific hiring authorities that allow you to be considered for this announcement. Applicants will only be considered for eligibilities for which they claim during the online application and provide documentation displaying their eligibility for the hiring authority. Please see the required documents section of this announcement for documentation information. For more information regarding what hiring authorities you may be eligible for, please see the following link https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/
Note, the Promotion Potential question applies to current or former Federal employees only. If you are not a current or former Federal employee, select No. Selecting No or answering this question incorrectly will not remove you from consideration. However, if you only claim the promotion potential eligibility, you will not receive further consideration for this position.
Note, the Promotion Potential question applies to current or former Federal employees only. If you are not a current or former Federal employee, select No. Selecting No or answering this question incorrectly will not remove you from consideration. However, if you only claim the promotion potential eligibility, you will not receive further consideration for this position.
1.
Are you a current federal employee who has received notice that you will be displaced from the Department of Homeland Security? If yes, confirm:
- You occupy a position located in the same local commuting area of the vacancy; AND
- You are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
- You are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND
- Your last performance rating of record is at least fully successful or the equivalent.
- Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
- Copy of your latest Notification of Personnel Action, Standard Form 50.
2.
Are you a current U.S. Customs and Border Protection employee in a permanent competitive service position? To determine your permanent competitive service status, refer to the Tenure and Position Occupied fields of your most current SF-50 as referenced below.
To support your response, it is recommended that you submit a copy of your most recent Notification of Personnel Action, Standard Form (SF) 50 reflecting that you currently hold a permanent competitive service position:
To support your response, it is recommended that you submit a copy of your most recent Notification of Personnel Action, Standard Form (SF) 50 reflecting that you currently hold a permanent competitive service position:
- Tenure: Career or career-conditional (1 or 2 in block 24)
- Position Occupied: Competitive service (1 in block 34)
3.
Instruction: As a CBP employee, answering this question incorrectly will not remove you from consideration. However, if you only claim promotion potential eligibility, you will not receive further consideration for this position.
As a current CBP employee, have you held a permanent position with CBP or in the Federal competitive service (or in a merit system with which OPM has an interchange agreement) with the promotion potential or equivalent of the position noted in the announcement? Please indicate your response below.
Promotion potential (also known as full performance level or FPL) means the highest level/grade that can be achieved in the career ladder progression of the position that is held on a permanent basis. Details and Temporary Promotions are not creditable towards meeting these requirements. You may need to submit more than one SF-50 to demonstrate that you meet promotion potential. Recommended SF-50s include promotions and step increases (within grade increases). SF-50s should reflect:
As a current CBP employee, have you held a permanent position with CBP or in the Federal competitive service (or in a merit system with which OPM has an interchange agreement) with the promotion potential or equivalent of the position noted in the announcement? Please indicate your response below.
Promotion potential (also known as full performance level or FPL) means the highest level/grade that can be achieved in the career ladder progression of the position that is held on a permanent basis. Details and Temporary Promotions are not creditable towards meeting these requirements. You may need to submit more than one SF-50 to demonstrate that you meet promotion potential. Recommended SF-50s include promotions and step increases (within grade increases). SF-50s should reflect:
- Career or career-conditional (Tenure field is 1 or 2 in Block 24); AND
- Status in the competitive service (Position Occupied field is 1 in Block 34); or if with another merit system which OPM has an interchange (Position Occupied field is 2 in Block 34); AND
- Promotion Potential is equivalent to or higher than the grade level being announced. This would be in the remarks section of your initial appointment SF-50 or the SF-50 of the highest grade held.
- You currently hold a GS-09 position with promotion potential to the GS-12. The progression is GS-09, GS-11, and GS-12. You hold a position with the promotion potential of a GS-12.
- Your current position is a GS-12. You are temporarily promoted to a GS-13 position. The temporary promotion is not a permanent position, and your promotion potential is your current position of GS-12.
- Your current position is a GS-12. You previously held a GS-13 position on a permanent basis. GS-13 is considered the highest promotion potential you have held.
Preferences
1.
There is a time-in-grade (TIG) requirement for promotion into this position for any individual who holds or within the previous 52 weeks held a General Schedule (GS) position under nontemporary appointment in the competitive or excepted service in the executive branch. Have you completed 52 weeks in a position at or above the GS-13 grade level?
If you are a current federal employee or former federal employee within the past 52 weeks, submit one or more SF-50s that support your selected response below showing you meet or are exempt from time-in-grade requirements.
If you are a current federal employee or former federal employee within the past 52 weeks, submit one or more SF-50s that support your selected response below showing you meet or are exempt from time-in-grade requirements.
2.
Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?
To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
3.
If you are a CBP employee, please enter your CBP email address in this format without any extra spaces or characters: john.a.smith@cbp.dhs.gov. If you are not a CBP employee, enter N/A.
4.
If you are a CBP Employee, please enter your Hash ID without any additional spaces, punctuation, or letters. Example: CIC1K4L. If you are not a CBP employee, enter NA.
5.
I have read and understand the following statement: You will be considered for the highest grade level for which you qualify for. Eligibility will be verified based on your resume and transcripts. You must have gained the work experience by the closing date of this announcement. Full-time work experience is 35 or more hours worked per week and must be clearly stated on your resume. Qualifications based on work experience will be determined by what is listed on your resume. Work experience refers to both paid and unpaid experience, such as volunteer work.
Your resume must include the following:
Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
Your resume must include the following:
- Be in English
- Include full legal name
- Address
- Phone number
- Complete work history (which includes job titles)
- Detailed description of your duties (including tasks performed)
- The dates you performed those duties (MM/DD/YY - MM/DD/YY)
- Hours worked per week for any position you worked that was not full time (less than 35 hours per week)
- Series
- Grade level(s)
- Salary
Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
6.
This question will be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.
Which of the following best describes your experience to qualify for the GS-14 grade level?
Which of the following best describes your experience to qualify for the GS-14 grade level?
Assessment 1
The following questions will be used to rate applicants who meet the minimum eligibility and qualification requirements.
1.
Research and reporting.
2.
Conducting management or program analyses, audits, or studies.
3.
Indicate the extent of your experience in improving the efficiency and quality of work
4.
Evaluating proposed regulations, and policies to determine their effect on existing
administrative and program operations.
administrative and program operations.
5.
Indicate the extent of your experience in reporting to higher-level officials on program
status and/or technical problems requiring resolution.
status and/or technical problems requiring resolution.
6.
Indicate the extent to which you have analyzed facts, conditions, or other forms of data to
draw conclusions and make recommendations.
draw conclusions and make recommendations.
7.
Indicate the extent of your experience in performing duties in the planning phase of the
Planning, Programming, Budgeting, and Accountability (PPBA) process or your
organization's equivalent process. Duties involved in the planning phase could include
developing an agency or subordinate element strategic plan, developing goals and objectives,
and developing performance measures.
Planning, Programming, Budgeting, and Accountability (PPBA) process or your
organization's equivalent process. Duties involved in the planning phase could include
developing an agency or subordinate element strategic plan, developing goals and objectives,
and developing performance measures.
8.
Experience conducting program inspections or reviews to verify the integrity of reported
data and supporting information systems of entities subject to regulation.
data and supporting information systems of entities subject to regulation.
9.
Describe your experience identifying problems and developing and implementing
10.
Describe your experience keeping all stakeholders informed of overall program goals,
special emphasis areas, priority projects, and status of other programs.
special emphasis areas, priority projects, and status of other programs.
11.
Describe your experience in analytical methodology including statistical methods and
tools, analytical techniques, and process mapping to resolve problems or issues affecting
programs that extend across an organization.
tools, analytical techniques, and process mapping to resolve problems or issues affecting
programs that extend across an organization.
12.
Describe your experience coordinating and interpreting quantitative analysis to measure
program performance to implement new program strategies.
program performance to implement new program strategies.
13.
Please indicate which of the following you have performed independently:
14.
Describe your experience determining and establishing goals and objectives that need
additional emphasis, developing measures that evaluate performance, making
recommendations for program improvement, and managing program resources.
additional emphasis, developing measures that evaluate performance, making
recommendations for program improvement, and managing program resources.
15.
Describe your experience providing direct guidance to program managers to take action to
address new needs.
address new needs.
16.
Describe your experience drafting briefing documents and justifications to support the
formulation of programs and plans.
formulation of programs and plans.
17.
Describe your experience developing systematic review or assessment procedures to
identify program problem areas or conflicts.
identify program problem areas or conflicts.
18.
Describe your experience analyzing highly complex issues and providing sound