- Position Title
- Health Technician (Dietetic) NFS Ambassador
- Agency
- Veterans Health Administration
- Announcement Number
- CBSU-12694871-25-GL Opens in new window
- Open Period
- Thursday, February 20, 2025 to Friday, February 28, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
2.
Applicants are required to undergo and successfully pass a pre-employment drug screening test and must submit to random drug testing after employment. Will you comply with this requirement?
3.
In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Are you proficient in basic written and spoken English?
4.
A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.
Do you possess a current and valid state-issued driver's license?
Do you possess a current and valid state-issued driver's license?
If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application.
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of experience and/or education that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience is subject to verification by investigation. You may be asked to provide specific examples or documentation of experience as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
ENGLISH PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
1.
Are you proficient in basic written and spoken English?
MINIMUM QUALIFICATION REQUIREMENTS: Select the ONE statement below that best describes your experience and/or education to meet the minimum requirements for this position. Please refer to the Qualifications and Duties sections of this announcement for detailed information.
2.
To qualify for the Health Technician (Dietetic) NFS Ambassador, GS-640-5 position, all applicants must meet the Individual Occupational Requirement (IOR):
Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled OR,
For GS-5: Successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position.
I have:
Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled OR,
For GS-5: Successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position.
I have:
3.
In addition to meeting the IOR, to qualify for the GS-05 all applicants must meet 1 of the following criteria:
Specialized Experience: 1 year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal Service that has given me the knowledge, skills and abilities required to successfully perform the duties of this Health Technician (Dietetic) NFS Ambassador position. Specialized experience includes Performing duties in food service in a hospital environment; knowledge of tray assembly area procedures; using dietetics software programs; familiarity with regular and modified diets; assisting with food selections; following verbal and written instructions; using computer equipment, phone system, and printers; effective communication skills both verbally and in writing; good customer service. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment; OR,
Education and/or Training: A 4-year course of study above high school leading to a bachelor's degree with courses related to the occupation and/or completion of appropriate training such as inservice training programs, training acquired while serving in the Armed Forces, and government-sponsored developmental training programs will be allowed credit on a month-for-month basis, generally through the GS-5 level. Education must have been obtained in an accredited business or technical, school, junior college or a college or university for which high school graduation or the equivalent is the normal prerequisite. Such training meets general or specialized experience requirements depending upon its applicability. Note: Transcripts must be submitted with your application materials. Education cannot be credited without documentation; OR,
Combining Experience and Education: Equivalent combinations of successfully completed post-high school education and experience are also qualifying. The combination described below is the most typical for GS-5. If education is used to meet specialized experience requirements, then such education must include courses directly related to the work of the position. (When crediting education, prorate the number of hours of related courses required as a proportion of the total education to be used). For this GS-05 position, only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience. Add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for GS-5.
I have:
Specialized Experience: 1 year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal Service that has given me the knowledge, skills and abilities required to successfully perform the duties of this Health Technician (Dietetic) NFS Ambassador position. Specialized experience includes Performing duties in food service in a hospital environment; knowledge of tray assembly area procedures; using dietetics software programs; familiarity with regular and modified diets; assisting with food selections; following verbal and written instructions; using computer equipment, phone system, and printers; effective communication skills both verbally and in writing; good customer service. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment; OR,
Education and/or Training: A 4-year course of study above high school leading to a bachelor's degree with courses related to the occupation and/or completion of appropriate training such as inservice training programs, training acquired while serving in the Armed Forces, and government-sponsored developmental training programs will be allowed credit on a month-for-month basis, generally through the GS-5 level. Education must have been obtained in an accredited business or technical, school, junior college or a college or university for which high school graduation or the equivalent is the normal prerequisite. Such training meets general or specialized experience requirements depending upon its applicability. Note: Transcripts must be submitted with your application materials. Education cannot be credited without documentation; OR,
Combining Experience and Education: Equivalent combinations of successfully completed post-high school education and experience are also qualifying. The combination described below is the most typical for GS-5. If education is used to meet specialized experience requirements, then such education must include courses directly related to the work of the position. (When crediting education, prorate the number of hours of related courses required as a proportion of the total education to be used). For this GS-05 position, only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience. Add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for GS-5.
I have:
The following statements pertain to Food Service (Knowledge of preparing and serving food for consumption.)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Handles patient meal service orders.
5.
Completes quality monitors to ensure food items/menu selections for regular and therapeutic diets are prepared and served appropriately (i.e. accuracy, timeliness, appearance, and temperature, dysphagia food testing).
6.
Ensures all food/supplies are covered, labeled, and dated.
7.
Stores, rotates, and inventories stock items and disposes outdated food/beverages.
8.
Advises supervisor of any special orders or changes needed that may impact food production, including instances when substitutions are needed due to food preferences.
9.
Follows policies and procedures for patient feeding, including but not limited to missed patient meals, late tray requests, patient meal ordering, and adherence to prescribed therapeutic diet.
10.
Conducts meal rounds on units after tray delivery to ensure patient satisfaction and provides service recovery and meal corrections when needed.
The following statements pertain to Customer Service (Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services.)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
11.
Triages calls from inpatient/outpatient clinics and procedure areas related to patient meal/nourishments.
12.
Collaborates with Dietitians regarding food/drug interactions and notifies clinical staff of potential issues.
13.
Assists patients in selection of the proper foods according to their individual diet.
14.
Takes appropriate action to maximize patient satisfaction with meal service.
15.
Answers questions and provides information about menu and food items.
16.
Conducts patient rounds to discuss menu available food items and ways to order meals.
The following statements pertain to Computer Skills (Uses computers, software applications, databases, and automated systems to accomplish work.)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
17.
Enters meal orders into a computerized system.
18.
Retrieves computerized information/printouts to assist with tray and/or nourishment assembly.
19.
Collecting, compiling, and entering data from patient satisfaction surveys.
20.
Prints lists, reports, labels, and tray tickets following established local procedures.
RESUME REMINDER - Your resume must include the following information each job listed:
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
- Job title
- Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
TRANSCRIPT REMINDER - If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application.