- Position Title
- MISSION SUPPORT ASSISTANT
- Agency
- Customs and Border Protection
- Announcement Number
- USBP-DE(RG)-12696939-ASA Opens in new window
- Open Period
- Monday, March 10, 2025 to Friday, March 14, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a recent graduate who has, within the previous two years, completed (or will have completed as indicated in the job announcement) a qualifying Associates, Bachelors, Masters, Doctorate, professional, vocational or technical degree or certificate program? Note: Veterans unable to apply within two years of receiving their degree due to military service obligation have up to six years after degree completion to apply.
For more information, review USAJOBS Student and Recent Graduate Resources.
To verify your eligibility, you must submit a copy of your conferred transcripts (unofficial conferred transcripts are acceptable at this time; however, official copies will be required prior to entrance on duty). If you are a veteran, please submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
For more information, review USAJOBS Student and Recent Graduate Resources.
To verify your eligibility, you must submit a copy of your conferred transcripts (unofficial conferred transcripts are acceptable at this time; however, official copies will be required prior to entrance on duty). If you are a veteran, please submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
3.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
Preferences
1.
In addition to the application and application questionnaire, this position requires a USA Hire online assessment, which measures critical general competencies required to perform the job. If you are required to take the USA Hire assessment, you will be emailed a unique URL to access the USA Hire system. The USA Hire online assessment must be completed within 48 hours, following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). See the How to Apply and Next Steps within the Job Opportunity Announcement for additional details.
Do you acknowledge that you may be required to take an additional online USA Hire assessment, via an email link sent to you after completion of this application, and that failure to complete any portion of the assessment will remove your application from consideration?
Do you acknowledge that you may be required to take an additional online USA Hire assessment, via an email link sent to you after completion of this application, and that failure to complete any portion of the assessment will remove your application from consideration?
2.
Select the lowest grade you are willing to accept for this position.
3.
Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?
To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
4.
There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years, before completing an application for CBP employment.
If you do not meet the residency requirement as stated above and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. If selected for a position, you must provide documentation to support a request for an exception.
Do you meet the residency requirement?
If you do not meet the residency requirement as stated above and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
- Working for the U.S. Government as a federal civilian or as a member of the military
- A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
- Participation in a study abroad program sponsored by a U.S. affiliated college or university
- Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. If selected for a position, you must provide documentation to support a request for an exception.
Do you meet the residency requirement?
5.
Are you receiving a civilian retirement annuity from OPM based on retiring from the Federal government? If you select yes and you are selected for this position, your salary will be off-set by the amount of your civilian retirement annuity.
To verify, you must submit a copy of your retirement SF-50 with your application package. It is also recommended to submit a copy of your most recent annuity statement.
Note, this does not apply to military retirement and annuity pay.
To verify, you must submit a copy of your retirement SF-50 with your application package. It is also recommended to submit a copy of your most recent annuity statement.
Note, this does not apply to military retirement and annuity pay.
6.
I have read and understand the following statement: You will be considered for the highest grade level for which you qualify for. Eligibility will be verified based on your resume and transcripts. You must have gained the work experience by the closing date of this announcement. Full-time work experience is 35 or more hours worked per week and must be clearly stated on your resume. Qualifications based on work experience will be determined by what is listed on your resume. Work experience refers to both paid and unpaid experience, such as volunteer work.
Your resume must include the following:
Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
Your resume must include the following:
- Be in English
- Include full legal name
- Address
- Phone number
- Complete work history (which includes job titles)
- Detailed description of your duties (including tasks performed)
- The dates you performed those duties (MM/DD/YY - MM/DD/YY)
- Hours worked per week for any position you worked that was not full time (less than 35 hours per week)
- Series
- Grade level(s)
- Salary
Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
7.
Are you a current or former Federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Also, ensure that your resume contains a detailed description of your federal work experience, including the dates you performed those duties, your hours worked per week, job title, as well as series, grade level(s), and salary (if applicable).
Assessment 1
The following question will be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.
1.
Which of the following best describes your experience to qualify for the GS-06 grade level?
2.
Which of the following best describes your experience to qualify for the GS-07 grade level?
The following questions will be used to rate applicants who meet the minimum eligibility and qualification requirements.
3.
From the list below, select the duties you were responsible for while working in a mailroom or office:
4.
Which of the following best describes your highest level of experience locating and summarizing information from records?
5.
Which of the following best describes your experience in dealing with requests for information that are regulated by the Privacy Act?
6.
I have followed written procedures used to create, monitor, and track records of transactions, decisions, and/or actions in the following processes:
7.
I have operated mail room processing equipment, such as postage meters, electronic mail tracking systems, weight scales, etc.
8.
I have experience operating and maintaining office machines such as copiers, scanners, fax machines, printers, and shredders.
9.
Which of the following best describes your work experience with mail/parcel requirements and security protocols?
10.
From the list below, select the one that best describes your experience in working with schedules and deadlines.
11.
Which of the following best reflects your experience independently making decisions concerning work priorities and/or operational needs?
12.
From the list below, select all those tasks you have performed to organize, control, and file non-technical, non-scientific correspondence or documents.
13.
Which of the following types of reports have you had experience producing and/or coordinating to meet your employer's information requirements?
14.
Which of the following best describes your highest level of experience advising management of payroll changes, and working to resolve payroll problems?
15.
Which of the following best describes your highest level of experience coordinating with on-site and inter-office personnel employees on basic personnel matters?
16.
Identify all of the following administrative activities that you have completed:
17.
From the following list of statements, select the one which best describes your highest level of experience in identifying and correcting errors on information submitted for data entry, or errors on a data base following data entry.
18.
I am proficient in the proper use of sentence structure, grammar, and spelling when preparing correspondence.
19.
From the following list of interpersonal communication skills, identify those that you have routinely and successfully applied at work.
20.
Which of the following best describes your work experience composing formal correspondence dealing with technical/scientific information?
21.
From the following list of statements, select the one which best describes your highest level of experience in reviewing information for errors prior to entry onto a data base, and comparing information on a data base against the information originally provided for entry.
22.
Which of the following best describes your highest level of experience preparing correspondence for your employer(s)?
23.
I am proficient at performing the following functions using computers and/or computer software.