Veterans Health Administration Logo
Position Title
Health Technician (Hearing Instrument Specialist)
Agency
Veterans Health Administration
Announcement Number
CBSY-12702415-25-KW Opens in new window
Open Period
Wednesday, February 26, 2025 to Monday, September 8, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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2. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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3. In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Are you proficient in basic written and spoken English? (limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
2. Applicants are required to undergo and successfully pass a pre-employment drug screening test and must submit to random drug testing after employment. Will you comply with this requirement? (limit characters)
3. A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.

Do you possess a current and valid state-issued driver's license?
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4. Please provide your driver's license number, issuing state and expiration date. Reminder - Do not include a copy of your license; if referred for interview it may be requested at that time. (limit characters)
If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)
5. Resume Reminder - Your resume must include the following information for each job listed:
  • Name and Contact Information
  • Job title
  • Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2019 to April 2021)
  • Full-time or part-time status (include hours worked per week if part-time)
  • Series and Grade, if applicable, for all Federal positions you have held.
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

Do you confirm that the above information is clearly stated for each work entry you are claiming experience for, and that each entry is full time unless otherwise annotated with part-time hours?
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If applying as an internal or status candidate with current or former Federal Service, you must provide a copy of your most recent non-award SF-50, "Notification of Personnel Action", showing the highest grade or promotion potential held, dated within the last year.
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All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Failure to demonstrate your experience and knowledge, skills, and abilities (KSAs) in your application may result in disqualification. It is strongly recommended that you write to each KSA to demonstrate how you have gained each one in your application package or on a supplemental document. Please see the announcement for KSA requirements.
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Assessment 1
Select “Yes” or “No” to the following question(s). (limit characters)
1. Experience and Education:
Experience: Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists;
OR
Education: Successful completion of two academic years above high school that includes coursework related to the field: hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology or other general healthcare areas.
NOTE: There is no combination of education and experience which can be substituted for the basic requirements.

Do you meet the experience/education requirement?
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2. Licensure or Registration: Individuals must hold a full, current and unrestricted license or registration to practice as a HIS in a state, territory, commonwealth or the District of Columbia.

Do you meet the licensure requirement?
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3. Board Certification: Individuals must hold active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS).
Exception for Non-Board Certified Health Technician (HIS):
Non-board certified applicants who otherwise meet the eligibility requirements for appointment, may be given a temporary appointment as a graduate Health Technician (HIS) under the authority of 38 U.S.C. 7405(c)(2)(B).
Non-board certified individuals shall only provide care under the supervision of a licensed audiologist.
Non-board certified individuals shall only provide care under the supervision of a licensed audiologist.
Temporary appointments of non-board certified Health Technician (HIS) may not be extended beyond two years or converted to a new temporary appointment.

Do you meet the certification requirement and/or agree to the conditions of employment if you are not certified yet, as described above?
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4. Health Technician (HIS), GS-05:
Experience: None beyond the basic requirements.


Knowledge, Skills and Abilities: In addition to the experience above, the candidate must demonstrate the following KSAs:
Knowledge of basic anatomy of the head and neck.
Knowledge of basic infection control procedures and guidelines.
Skill in using basic computer software to complete tasks such as using email, creating spreadsheets and word processing.
Ability to communicate orally and in writing.
Ability to follow verbal and written instructions.
Ability to maintain stock and supply level inventories.


Do you meet the above GS-5 requirements?
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5. Health Technician (HIS), GS-06:
Experience: One year of experience equivalent to the next lower grade.

Knowledge, Skills and Abilities: In addition to the experience above, the candidate must demonstrate the following KSAs:
Knowledge of normal and abnormal ear anatomy.
Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software.
Skill in documenting patient procedures and patient devices.
Skill in providing patient education for hearing aid use, to include assisting patient with hearing aid insertion, removal and hygiene (cleaning and disinfection).
Ability to provide patient education and training regarding hearing loss and communication strategies for various listening situations.
Ability to solve problems or make decisions regarding hearing aids, hearing assistive technology and patient care that is consistent with the documented and co-signed plan of care under the supervision of an audiologist.
Ability to prepare patient, equipment, and/or environment for audiology procedures.
Ability to provide triage of patient telephone calls or audiology requests.

Do you meet the above GS-6 requirements?
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