Veterans Health Administration Logo
Position Title
Operations Supervisor
Agency
Veterans Health Administration
Announcement Number
CBSW-12704545-25-CB Opens in new window
Open Period
Thursday, April 3, 2025 to Friday, April 25, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans' Preference? (limit characters)
2. Are you a veteran who separated from active duty under honorable conditions and you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more OR
  • retired from active military service with a service-connected disability rating of 30% or more
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. Please also provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
3. Do you claim Veterans’ Preference? (limit characters)
4. Are you currently employed by the Department of Veterans Affairs?This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent. (limit characters)
5. Are you an employee of the facility indicated for this position?This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent. (limit characters)
6. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
7. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
8. Are you a veteran who separated from active duty under honorable conditions AND you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
  • retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
9. Were you employed overseas as an Appropriated Fund employee AND did you:
  • complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an oversea area; AND,
  • receive a fully successful or better (or equivalent) performance rating: AND,
  • return to the United States to resume residence less than 3 years ago?

For more information, review USAJOBS Former Overseas Employees resources.

To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
(limit characters)
10. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
11. Do you have an intellectual disability, severe physical disability, or psychiatric disability that qualifies you for Schedule A Disability appointments?

For more information, review USAJOBS Individuals with Disabilities resources.

To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist, certifying your documented disability and eligibility under Schedule A.
 
(limit characters)
12. Are you currently employed as a civilian employee in the competitive service in a federal agency other than the Department of Veterans Affairs?
 
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND,
  • your status is in the competitive service (Position Occupied field is 1)
For more information visit here T5 Transfer
(limit characters)
13. Are you a veteran whose latest discharge was under honorable conditions spouse, widow/widower, or parent of a veteran,  AND you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
  • are entitled to veterans' preference; OR,
  • are eligible for derived preference as a spouse, widow/widower, or parent of a veteran?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service. If applying as a spouse, widow/widower, or parent of a veteran eligible for derived preference you must provide acceptable documentation of your preference eligibility as outlined on the SF-15 form.  *Note current Federal employees must also meet Time-in-Grade requirements.
(limit characters)
14. Are you a veteran who separated from active duty under honorable conditions AND you:
  • recently separated (within the past 3 years); OR,
  • are a disabled veteran; OR,
  • served on active duty during a war, campaign or expedition; OR,
  • received an Armed Forces Service Medal?
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
(limit characters)
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
2. A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.

Do you possess a current and valid state-issued driver's license?
(limit characters)
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
1. Do you have the ability to perform the duties of the Operations Supervisor? Experience includes: leading/supervising a group to accomplish assigned projects and daily operational functions; plan the workload of workers, equipment, facilities, materials and tools to use; answer questions on overall work operations and problems; independently carry out assignments and plans daily workflow. (*Your experience must be detailed in your resume to receive full credit.)
(limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Knowledge of trade and answer questions on procedures, policies, written instructions, and other directives.
(limit characters)
3. Experience in using proper techniques and knowledge of HVAC and refrigeration equipment maintenance and repair.
(limit characters)
4. Complete installations and repairs of HVAC and refrigeration equipment.
(limit characters)
5. Operate and repair chillers, compressed air systems and heating/air conditioning systems.
(limit characters)
6. Knowledgeable on the operation of various equipment controls, fitting, and integration.
(limit characters)
7. Experience using standard formulas, basic mathematics and trade theory in calculating necessary materials and problem solving.
(limit characters)
8. Skilled in using and maintaining test equipment relevant to HVAC and refrigeration.
(limit characters)
9. Experience using a wide variety of equipment such as thread cutting machines, silver brazing and soldering torches tools, plums, tapes, levels, and pressure gauges for all refrigerant gasses and testing equipment.
(limit characters)
10. Experience with effective and efficient operation and maintenance of all types of industrial equipment.
(limit characters)
11. Knowledgeable in building utilities and industrial building electrical distribution.
(limit characters)
12. Knowledge and skill in using accepted trade methods and techniques.
(limit characters)
13. Generate written reports, formal logs, and spreadsheets for tracking of preventative maintenance and work accomplished.
(limit characters)
14. Knowledgeable on the operation of various equipment controls, fitting, and integration.
(limit characters)
15. Experience with reading and interpreting blueprints, schematics and specifications for all types of refrigeration and air conditioning tasks.
(limit characters)
16. Experience with transforming interpretations of electrical drawings into actions necessary to accomplish mission.
(limit characters)
17. Experience with reading and understanding technical publications and installation and maintenance manuals.
(limit characters)
18. Experience with reviewing scopes of work and contractor performance to ensure work done conforms to the contract drawings and specifications.
(limit characters)
19. Experience using and maintaining hand tools to install, maintain and repair parts, equipment, or systems.
(limit characters)
20. Experience using and maintaining hand tools, including, but not limited to volt/ ome , refrigerant pressure gages, hacksaw, wood saw, hole-saw, file, twist drill bits, ruler, tape measure, adjustable and fixed spanners, socket sets, Allen keys, combination pliers, long-nose pliers, sidecutter, vice-grips, screwdrivers, crimp tool all types of hand tools needed to complete assignments. The ability to know what is the proper tool to use for safety of the employees and equipment.
(limit characters)
21. Experience using hand tools safely according to manufacturer's specifications and industry practice without damaging the tool or the material on which they are being used.
(limit characters)
22. Experience using power tools safely to include, but not limited to, electric drill, portable electric saw, bench grinder, angle grinder, cordless screw driver, cordless drill.
(limit characters)
23. Experience using hand tools safely according to manufacturer's specifications and industry practice without damaging the tool or the material on which they are being used
(limit characters)
24. Layout and sets up power and hand tools to accomplish necessary to accomplish assignments accurately and neatly finished jobs.
(limit characters)
25. Experience in comprehending, troubleshooting and repairing basic refrigeration, heating, electrical equipment, air conditioning, plumbing, pneumatic, electronic circuits, and devices.
(limit characters)
26. Experience in troubleshooting HVAC and refrigeration systems.
(limit characters)
27. Experience in testing and troubleshooting new and existing HVAC and refrigeration equipment.
(limit characters)
28. Experience in maintaining, testing, and troubleshooting computerized Johnson Control Metasys Systems, and Chiller Plant Scade Control Systems, including electronic signal processors, analog to digital converters, fiber optic transmission links, data networks, DX-9100 Controller, UNT Controller, XTM Controller, FEC Controller, VMA Controller, Programmable Logic Controllers (PLCs), Direct Digital controller for a Johnson Control Metasys building automatic system.
(limit characters)
Resume Reminder - Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Series and Grade, if applicable, for all Federal positions you have held Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. (limit characters)
Merit Promotion Documentation Reminder - If you are a current or former Federal employee, you must provide a copy of your last or most recent SF-50, "Notice of Personnel Action." The SF-50 must identify your position, title, series, grade, step, tenure, and type of service (Competitive or Excepted). If you have previously held a higher grade and are applying based on that grade, you must provide a copy of the SF-50 showing you held the higher grade IN ADDITION to your last or most recent SF-50 indicating proof of status (limit characters)
29.

Do you possess a valid State Driver's License?

(limit characters)
29a. This position requires a current and valid state-issued driver's license to operate government vehicles to perform the official duties of the position. Note: We cannot accept photographs, therefore; please do not submit a copy of your driver's license with your application package. If an interview is requested, you may be required to provide a copy of your current and valid state-issued driver's license. (limit characters)