- Position Title
- Advanced Medical Support Assistant
- Agency
- Veterans Health Administration
- Announcement Number
- CBSV-12708088-25-MB Opens in new window
- Open Period
- Friday, March 7, 2025 to Friday, April 11, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
2.
I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement.
Assessment 1
Thank you for your interest in a career with the VA. The following will determine that you meet the minimum qualifications for the position of Advanced Medical Support Assistant. Applicants must meet both the minimum requirements for the Medical Support occupation, and Specialized Experience to qualify for the grade level.
To qualify for GS-6 applicants must possess one year of experience at the next lower grade. Experience above the full performance level will include scheduling appointments, including interpreting and verifying provider orders in accordance with scheduling guidelines. Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays and preauthorization requirements for specific coverage (i.e., TRICARE, sharing agreements, etc.).
1.
Do you possess 1 year of experience equivalent to the GS-5 as described above. This experience must be demonstrated in detail on your resume.
2.
Are you proficient in the English Language?
3.
Do you possess the ability to operate computerized programs and databases in order to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems and/or reports.
4.
Knowledge of advanced medical terminology.
5.
Do you possess the ability to make appointments in complex clinical setting.
6.
Do you possess the ability to work independently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work.
7.
Do you possess the ability to communicate effectively and professionally with employees at varying grade levels.
8.
Do you possess the ability to identify customer's concerns, perform the tasks required to resolve the issue accurately and timely, and follow-up as necessary to ensure a satisfactory resolution.
Your resume must include the following information for each job listed:
-Job title-Duties (be as detailed as possible)
-Month & year start/end dates (e.g. June 2007 to April 2008)
-Full-time or part-time status (include hours worked per week)
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
-Job title-Duties (be as detailed as possible)
-Month & year start/end dates (e.g. June 2007 to April 2008)
-Full-time or part-time status (include hours worked per week)
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.