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Thank you for your interest in the Health System Specialist (HSS/HPE Specialist) at the Richmond VA Medical Center. Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application.
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Select “Yes” or “No” to the following question(s).
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Are you a current, permanent VHA Richmond VAMC employee? You must submit your most recent, non-award SF-50 to be considered. (SF-50s can be obtained from your eOPF file at EHRI Electronic Official Personnel Folder (https://eopf.opm.gov/va/))
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MINIMUM QUALIFICATIONS:
Specialized Experience for the GS-9 Level: Do you possess at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a HSS/HPE Specialist? Qualifying specialized experience is defined as knowledge and skill is required in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature related to HPE. Knowledge of the theory and principles of management and organization, including administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records for the HPEO. Use of qualitative and quantitative analytical data mining methods for the assessment and improvement of business processes and complex automated support systems used for HR, personnel security, mandatory training, IT, electronic medical records, and others to maintain metrics and identify opportunities for improvement.
OR,
EDUCATION: master's or equivalent graduate degree or, 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related
OR,
Combination of experience and education.
NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. If you are relying on education, OFFICIAL transcripts must be submitted at the time of application to be considered.
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Select “Yes” or “No” to the following question(s).
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MINIMUM QUALIFICATIONS for the GS-11 Level: Do you possess at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a HSS/HPE Specialist? Qualifying specialized experience is defined as experience conducting and evaluating a wide range of program management and administrative duties to fulfill requirements related to VHA's academic mission and OAA's strategic plans. Responsible for the technical work required for HPE programs including affiliation agreements, trainee qualifications and credentials letter (TQCVL), program letters of agreement (PLAs), direct HPT/affiliate staff customer service, and the on/off boarding processes of HPTs to include proper application documentation, appointment, security clearance, mandatory training, physical and logistical access, and data collection for OAA reporting. Informs management with authoritative analyses, policy guidance and opinions regarding HPT appointment and on and off-boarding processes as it relates to HPE programs. Analyzes on and off boarding process for efficacy and efficiency, and its alignment with local and national policy and standardized operating procedures (SOPs) to enhance the efficiency of processes and HPT training experience as it effects the reputation of VA and its ability to maintain and expand the clinical workforce of VA and the nation through recruitment and retention of highly qualified HPTs.
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EDUCATION: Ph.D. or equivalent doctoral degree or, 3 full years of progressively higher level graduate education leading to such a degree or, LL.M., if related
OR,
Combination of experience and education.
NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. If you are relying on education, OFFICIAL transcripts must be submitted at the time of application to be considered.
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Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
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Select “Yes” or “No” to the following question(s).
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Analyzes and synthesizes data from diverse data systems/sources to cross check, validate and present accurate and relevant information.
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Troubleshoots individual problems, analyzes systems issues, to develop and present solutions for program and system efficiency.
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Utilizes qualitative and/or quantitative data mining methods for the assessment and improvement of business processes.
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Analyzes on and off boarding process for efficacy and efficiency.
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Recommends, implements, and leads process improvements for effective organizational process changes and office operations.
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Develops briefings, reports and capacity studies that contribute to strategic planning for program growth.
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Enacts process changes by implementing SOPs, developing and administering training programs, and advising on department regulations.
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Provides complex coordination across clinical and administrative service lines for process improvements to the on and off boarding processes of new healthcare professionals.
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Ensures timely completion of multiple, complex processes and activities to prevent inefficiencies or delays in patient care, clinic productivity, and educational opportunities.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
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Uses information management and analysis software, including spreadsheets, online portals, other data, graphics, presentations, and flowcharting software.
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Select “Yes” or “No” to the following question(s).
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Maintains various databases and information pertaining to healthcare professionals and their trainings, security background, academic programs, authorization and licensure.
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Works with multiple software platforms and applications that are complicated and require updates and upgrades on a regular basis.
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Prepares data and information for executive-level briefings, reports, and other documents used for official reporting.
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Establishes and maintains collegial working relationships with key academic and accreditation organizations.
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Researches, develops, and communicates with stakeholders to implement policies, procedures, and institutional controls.
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Exercises initiative, collaborates across an interprofessional team of personnel, and prioritizes complex and competing priorities.
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Maintains ongoing communications with academic affiliates and program leaders to promote academic mission, establish/maintain affiliation agreements, and communicate priorities and program requirements.
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RESUME REMINDER: Your resume must include the following information for each job/position listed: Job title, Occupational Series and Grade (if a Federal position) Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week). Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
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TRANSCRIPT REMINDER: If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your OFFICIAL transcripts with your application.
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Select “Yes” or “No” to the following question(s).
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I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be canceled; I may be denied an appointment; or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated and that responding "No" or providing no response to this item will result in my not being considered for this position. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be canceled; I may be denied an appointment; or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated and that responding "No" or providing no response to this item will result in my not being considered for this position.
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