Veterans Health Administration Logo
Position Title
Supervisory Health System Specialist (Credentialing and Privileging Assistant Manager)
Agency
Veterans Health Administration
Announcement Number
CBSX-12708682-25-KL Opens in new window
Open Period
Wednesday, March 12, 2025 to Monday, March 24, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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2. Are you a Veterans Health Administration employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
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Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
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By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
2. I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement. (limit characters)
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
1. INDIVIDUAL OCCUPATIONAL REQUIREMENTS: 

From the descriptions below, please select the response that best reflects how you meet the basic requirement for this position.
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2. MINIMUM QUALIFICATIONS GS-11: Carefully read the following descriptions below. Select the one response below that best describes your qualifications for this position at the GS-11 grade level. (Please ensure your resume/application supports the response that you select.) (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Provides direct technical and administrative supervision to employees in the Credentialing Office.
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4. Manages staff performance by setting and adjusting short and long-term priorities; assesses staffing needs; plans work to be accomplished.
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5. Develops, modifies, and/or interprets performance standards; outlines and explains performance expectations to staff.
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6. Provides advice, counsel, and instruction to employees on work and administrative matters.
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7. Identifies developmental and training needs of employees and provides/arranges for needed development and training.
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8. Assists with developing, coordinating, and recommending changes for the improvement of workflow in the program or section area.
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9. Provides consulting and guidance to local leadership and credentialing employees on all matters pertaining to the credentialing program.
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10. Attends committee meetings and presents providers' credentials, clinical practice histories and red flags.
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11. Serves as the subject matter expert for credentialing updates to Human Resources, providers and hiring services.
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12. Determines appropriate actions for initial and recrentialing processes resulting in agency and local level reviews (including, but not limited to primary source verifications; reporting and data trends, identified issues that require further review).
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13. Attends meetings, conferences and seminars to assist with the identification of areas needing improvement.
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14. Interprets and explains new regulatory requirements, procedures and processes.
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15. Reviews clinical privileges and scope of practices for accuracy, setting specific indicator and signature appropriations as required for compliance.
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16. Implement mechanisms to monitor and evaluate completed tasks for their compliance with established policies and procedures.
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17. Develops and utilizes analytical and diagnostic tools to identify, evaluate, and recommend to management techniques for developing new or modified work methods.
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18. Validates processes that are working efficiently and according to plan to identify dysfunctional process issues as early as possible during the implementation phase.
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19. Uses cost-effectiveness, cost-benefit, and cost-utility analyses in programmatic prioritization and decision making.
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INSTRUCTION: Transcript Reminder - If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)
RESUME REMINDER- Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Series and Grade, if applicable, for all Federal positions you have held Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. (limit characters)